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=='''Shipping limitations'''==
=='''Shipping limitations'''==
==='''Product Categories - Placing Orders and Shipping'''===
==='''Product Categories - Placing Orders and Shipping'''===
There are '''5 categories''' to keep in mind when scheduling sales orders.<br/>  
There are 6 product groups to keep in mind when scheduling sales orders; products within one category such as Power or Audio can have different product groups.<br/>  
'''One Sales order can only contain products from a single category'''. <br/>  
 
These categories also correspond with how orders are shipped i.e. a consignment will only contain products from a single category. <br/>
'''One Sales order can only contain items from a single product group'''. <br/>  
By placing the orders separately, it helps the Operations and Production teams create job cards and process the orders correctly.
 
These product groups also correspond with how orders are shipped and processed through customs. By placing the orders separately, it helps Operations, Production and Shipping teams create job cards and process the orders correctly.<br/>
 
'''Product Groups''' <br/>
1. Memory and Gift Box <br/>
2. Power Banks <br/>
3. Gift Zip Case (excluding Gift Box)<br/>
4. Others 1 = Drinkware; Wireless Chargers; Car Chargers; Bluetooth Headphones; Bluetooth Earphones; Gadgets (excluding LED Torches); Bags; Pens; Notebooks; Gift Box; Apparel (excluding Caps)  <br/>
5. Others 2 = Bluetooth Speakers; LED Torches; Caps; Mini Drones<br/>
<br/>  
<br/>  
All these product groups should be placed in separate orders.<br/>
Accessories across all product categories can be shipped as part of any of the groups<br/> <br/>
'''Gift Box''' can be shipped with two groups: "1. Memory" or "4. Others 1". They can not be shipped with "3. Gift Zip Case".<br/> <br/>
'''Lanyards and Keyrings''' can be shipped with all 5 product groups.<br/> <br/>


'''Categories''' <br/>
1. USB <br/>
2. Power banks (refers to Power banks only) <br/>
3. Gift Sets<br/>
4. Others = Audio, Chargers (Travel Chargers, Wireless Chargers and Car Chargers), Drinkware, Gadgets<br/>
5. Hygiene = Face Masks, Face Shields <br/>
<br/>
All categories should be placed in separate orders.<br/> <br/>
Examples: <br/>
Examples: <br/>


USB + Power Banks + Gift Sets + Others + Hygiene = 5 orders <br/>
Memory + Bluetooth Speakers + Bluetooth Headphones = 3 orders <br/>
USB + Power Banks+ Gift Sets + Others = 4 orders <br/>
Drinkware + Caps = 2 orders<br/>
USB + Power Banks+  Others = 3 orders <br/>  
Memory + Power Banks = 2 orders <br/>
USB + Power Banks + Hygiene = 3 orders <br/>
Bluetooth Headphones + Bluetooth Speakers + LED Torches = 2 orders <br/>
Power Banks + Gift Sets + Others = 3 orders <br/>  
Gadgets + LED Torches = 2 orders <br/>
USB + Power Banks = 2 orders <br/>  
Drinkware + Bags = 1 orders<br/>
USB + Gift Sets = 2 orders <br/>  
Drinkware + Gadgets + Apparel = 2 order <br/>
USB + Others = 2 orders <br/>  
Gift Zip Case + Gift Box = 2 orders<br/>
USB + Hygiene = 2 orders <br/>  
Power Banks + Gift Sets = 2 orders <br/>
Power Banks + Others = 2 orders <br/>  
Gift sets + Others = 2 orders <br/>
Others + Hygiene = 2 orders <br/>  


Note: the deadline of the order is decided by the longest lead time product in the Sales order
Note: the deadline of an order is determined by the longest lead time product in the Sales order


== '''Shipping''' ==
== '''Shipping''' ==
Each category is packed and shipped separately. i.e. each Sales order will have it's own consignment number.<br/>  
Each product group is packed, shipped and processed through customs separately. i.e. each Sales order will have its own consignment number.<br/>
<br/>
 
Power bank orders to EU are shipped to the UK Warehouse and then forwarded to the customer. <br/>  
 
Power bank and Gift set orders to JP, HK, SG, TW, US and AU (Sydney, Melbourne and Brisbane) are shipped directly to the customer.<br/>  
'''Ltd/UK specific shipping'''
Power Bank orders to Poland are shipped to the UK Warehouse and then forwarded to the customer, rest of the EU orders are shipped to the customer directly. <br/>
 
'''AU specific shipping'''
Power Bank and Gift Set orders to JP, HK, SG, TW and AU (Sydney, Melbourne and Brisbane) are shipped directly to the customer.
Power Bank and Gift Set orders to AU outside Sydney, Melbourne and Brisbane are shipped to the AU Warehouse and then forwarded to the customer via Toll Express AU.<br/>
 
'''US specific'''
All orders will be shipped directly to the customer, unless it is any of the following where it will go via the US Warehouse before forwarded to the customer:<br/>
 
*Large Gift Set order
*Face Mask orders going to Canada
*Orders to a non-USA or Canada country such as Puerto Rico, Mexico, etc.
*Factory emailed with specifically requesting a US WH delivery (Delivery location restrictions, etc.)<br/>
 
=='''Mandatory shipping cost'''==
Charging shipping fee is mandatory for Audio, Power (except Wireless Chargers and Car chargers), Drinkware and Gift Set categories and from Gadgets Mini Drones as the products need to be packed and processed in a different manner than for example Memory, Caps or Bags, Pens  due to the size and weight of the products so it’s important that you '''always''' charge the shipping fee.
 
Please check on your country Price List to see shipping charges and the territory specific quantity breaks.
 
[[File:800px-Carton sizes (2).png]]


Power bank and Gift set orders to AU outside Sydney, Melbourne and Brisbane are shipped to the AU Warehouse and then forwarded to the customer via Toll Express AU.<br/>
The quantity breaks and the shipping cost needs to be multiplied according to the total quantity of the order.


=='''Charging mandatory shipping fee'''==
Charging shipping fee is mandatory for Audio, Power, Drinkware and Gift set categories as the products need to be packed and processed in a different manner than Memory, Gadgets and Hygiene. <br/>
Please check on your country Price List to see shipping charges and the territory specific quantity breaks. <br/>
The quantity breaks and the shipping cost needs to be multiplied according to the total quantity of the order. <br/> <br/>
Examples: <br/>  
Examples: <br/>  
Quantity break is 1000, you shall charge: <br/>  
Quantity break is 1000, you shall charge: <br/>  
1. 800 units = 1x shipping charge<br/>  
1. 800 units = 1x shipping charge<br/>  
2. 1100 units = 2x shipping charge <br/>  
2. 1100 units = 2x shipping charge <br/>  
3. 2300 units = 3x shipping charge<br/> <br/>  
3. 2300 units = 3x shipping charge<br/>  


'''Note''': Any orders to a delivery country that does not have an entry on the country selector menu on the main Flashbay website needs bespoke quote from Operations and actual shipping cost charged on order. This includes when shipping products containing batteries to offshore / island territories of countries which are present on the language selector e.g. Canary Islands. <br/>
'''Note''': Any orders to a delivery country that does not have an entry on the country selector menu on the main Flashbay website needs bespoke quote from Operations and actual shipping cost charged on order. This includes when shipping products containing batteries to offshore / island territories of countries which are present on the language selector e.g. Canary Islands. <br/>

Latest revision as of 01:03, 20 September 2024

Shipping limitations

Product Categories - Placing Orders and Shipping

There are 6 product groups to keep in mind when scheduling sales orders; products within one category such as Power or Audio can have different product groups.

One Sales order can only contain items from a single product group.

These product groups also correspond with how orders are shipped and processed through customs. By placing the orders separately, it helps Operations, Production and Shipping teams create job cards and process the orders correctly.

Product Groups
1. Memory and Gift Box
2. Power Banks
3. Gift Zip Case (excluding Gift Box)
4. Others 1 = Drinkware; Wireless Chargers; Car Chargers; Bluetooth Headphones; Bluetooth Earphones; Gadgets (excluding LED Torches); Bags; Pens; Notebooks; Gift Box; Apparel (excluding Caps)
5. Others 2 = Bluetooth Speakers; LED Torches; Caps; Mini Drones

All these product groups should be placed in separate orders.
Accessories across all product categories can be shipped as part of any of the groups

Gift Box can be shipped with two groups: "1. Memory" or "4. Others 1". They can not be shipped with "3. Gift Zip Case".

Lanyards and Keyrings can be shipped with all 5 product groups.

Examples:

Memory + Bluetooth Speakers + Bluetooth Headphones = 3 orders
Drinkware + Caps = 2 orders
Memory + Power Banks = 2 orders
Bluetooth Headphones + Bluetooth Speakers + LED Torches = 2 orders
Gadgets + LED Torches = 2 orders
Drinkware + Bags = 1 orders
Drinkware + Gadgets + Apparel = 2 order
Gift Zip Case + Gift Box = 2 orders

Note: the deadline of an order is determined by the longest lead time product in the Sales order

Shipping

Each product group is packed, shipped and processed through customs separately. i.e. each Sales order will have its own consignment number.


Ltd/UK specific shipping Power Bank orders to Poland are shipped to the UK Warehouse and then forwarded to the customer, rest of the EU orders are shipped to the customer directly.

AU specific shipping Power Bank and Gift Set orders to JP, HK, SG, TW and AU (Sydney, Melbourne and Brisbane) are shipped directly to the customer. Power Bank and Gift Set orders to AU outside Sydney, Melbourne and Brisbane are shipped to the AU Warehouse and then forwarded to the customer via Toll Express AU.

US specific All orders will be shipped directly to the customer, unless it is any of the following where it will go via the US Warehouse before forwarded to the customer:

  • Large Gift Set order
  • Face Mask orders going to Canada
  • Orders to a non-USA or Canada country such as Puerto Rico, Mexico, etc.
  • Factory emailed with specifically requesting a US WH delivery (Delivery location restrictions, etc.)

Mandatory shipping cost

Charging shipping fee is mandatory for Audio, Power (except Wireless Chargers and Car chargers), Drinkware and Gift Set categories and from Gadgets Mini Drones as the products need to be packed and processed in a different manner than for example Memory, Caps or Bags, Pens due to the size and weight of the products so it’s important that you always charge the shipping fee.

Please check on your country Price List to see shipping charges and the territory specific quantity breaks.

The quantity breaks and the shipping cost needs to be multiplied according to the total quantity of the order.

Examples:
Quantity break is 1000, you shall charge:
1. 800 units = 1x shipping charge
2. 1100 units = 2x shipping charge
3. 2300 units = 3x shipping charge

Note: Any orders to a delivery country that does not have an entry on the country selector menu on the main Flashbay website needs bespoke quote from Operations and actual shipping cost charged on order. This includes when shipping products containing batteries to offshore / island territories of countries which are present on the language selector e.g. Canary Islands.

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