Office Staff Manual

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Revision as of 11:44, 1 October 2012 by Matt (talk | contribs) (→‎Conduct)
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The Flashbay Office Manual


The purpose of this manual is to explain in a practical way the systems, policies and procedures in operation at Flashbay. Flashbay's approach and ethos has been created and maintained to ensure a meritocratic and open culture. We are proud of Flashbay's energetic atmosphere which appreciates contribution and dynamism at all levels.

The manual does not form part of the contractual terms of your employment. It will be updated as and when systems or procedures change and we will notify you whenever major changes have been made. At all times, the Internet version is the live, up to date version and you should refer to this rather than any paper copies. If you have any suggestions for additions to the office manual, or if you need clarification on any of the policies, please email James Roberts, Director of Flashbay, in the first instance.


Flashbay Values

General Information

Salaries

Equal Opportunities and Diversity Policy

Communications Policy and IT

Email use

Telephone use

Skype Instant Messenger

Absences

Holidays

Health and Safety

Smoking, Alcohol and Drug Abuse

Fire Safety

Conduct

Leaving Flashbay

Notice


Your notice period is detailed in your employment contract. If you are giving notice, you should do so in writing to your manager.

Retirement


Flashbay's normal retirement age is 65. The Age Discrimination Regulations permit you to request to work beyond your normal retirement age.

Exit Interview


On acceptance of your notice, you may be asked to attend an exit interview with a Manager or Director. The purpose of this is to explore your experience of working for Flashbay, your reasons for leaving and to provide us with feedback to assist us in our future recruitment and management.

Giving of References


We have two-fold duties as a referee - a duty to the potential employer to make sure that we do not make any negligent misstatement, and a duty to the subject of the reference to be accurate and not misleading.

Contacting customers


If you resign from Flashbay or are asked to leave the company, under no circumstances should you contact any customer of the company for any reason.