Shipping limitations
Shipping limitations
Product Categories - Placing Orders and Shipping
There are 5 categories to keep in mind when scheduling sales orders.
One Sales order can only contain products from a single category.
These categories also correspond with how orders are shipped i.e. a consignment will only contain products from a single category.
By placing the orders separately, it helps the Operations and Production teams create job cards and process the orders correctly.
Categories
1. USB
2. Power banks (refers to Power banks only)
3. Gift Sets
4. Others = Audio, Chargers (Travel Chargers, Wireless Chargers and Car Chargers), Drinkware, Gadgets
5. Hygiene = Face Masks, Face Shields
All categories should be placed in separate orders.
Examples:
USB + Power Banks + Gift Sets + Others + Hygiene = 5 orders
USB + Power Banks+ Gift Sets + Others = 4 orders
USB + Power Banks+ Others = 3 orders
USB + Power Banks + Hygiene = 3 orders
Power Banks + Gift Sets + Others = 3 orders
USB + Power Banks = 2 orders
USB + Gift Sets = 2 orders
USB + Others = 2 orders
USB + Hygiene = 2 orders
Power Banks + Gift Sets = 2 orders
Power Banks + Others = 2 orders
Gift sets + Others = 2 orders
Others + Hygiene = 2 orders
Note: the deadline of the order is decided by the longest lead time product in the Sales order
Shipping
Each category is packed and shipped separately. i.e. each Sales order will have it's own consignment number.
Power bank orders to EU are shipped to the UK Warehouse and then forwarded to the customer.
Power bank and Gift set orders to JP, HK, SG, TW, US and AU (Sydney, Melbourne and Brisbane) are shipped directly to the customer.
Power bank and Gift set orders to AU outside Sydney, Melbourne and Brisbane are shipped to the AU Warehouse and then forwarded to the customer via Toll Express AU.
Charging mandatory shipping fee
Charging shipping fee is mandatory for Audio, Power, Drinkware and Gift set categories as the products need to be packed and processed in a different manner than Memory, Gadgets and Hygiene.
Please check on your country Price List to see shipping charges and the territory specific quantity breaks.
The quantity breaks and the shipping cost needs to be multiplied according to the total quantity of the order.
Examples:
Quantity break is 1000, you shall charge:
1. 800 units = 1x shipping charge
2. 1100 units = 2x shipping charge
3. 2300 units = 3x shipping charge
Note: Any orders to a delivery country that does not have an entry on the country selector menu on the main Flashbay website needs bespoke quote from Operations and actual shipping cost charged on order. This includes when shipping products containing batteries to offshore / island territories of countries which are present on the language selector e.g. Canary Islands.
