View source for How to inactivate direct Mail sending addresses

=='''How to inactive Direct Mail sending addresses'''==
The sales person is responsible to manage the Direct Mail sending addresses of their leads and customers. 

==='''1. Customer requests to be removed '''===
When you receive a response from a lead/customer requesting to be removed from all paper mailing in the future you shall proceed as follows: <br/><br/> 
Change customer’s status to inactive by using ‘Manage Direct Mail Addresses’ under Preferences tab. <br/> 
Click on ’Manage Direct Mail Addresses' and change ‘Active’ to no. <br/> 
[[File:1.aaactive.jpg]] <br/>
Once done the address will appear in the Invalid Addresses tab and should customer change their mind in the future you can reactivate the address.<br/><br/>
[[File:2.Active.jpg]] <br/>

==='''2.Duplicate address'''===
If customer received the material from paper mailing twice within the same campaign, you shall mark the address as a duplicate. <br/><br/> 
Click on ’Manage Direct Mail Addresses' under Preferences tab on the customer NS profile and change ‘Active’ to ‘No’ for the specific address, than inactivate it under ‘Invalid Addresses’ tab. <br/> 
[[File:3.Activa.jpg]]
[[File:4.Activa.jpg]]


This way you ensure customer receives any future paper mailing only once. <br/><br/>