Power After Sales Awareness: Difference between revisions
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You need to explain your clients all vital details about the technical, graphical and virtual side of our branded Powe banks.<br /> | You need to explain your clients all vital details about the technical, graphical and virtual side of our branded Powe banks.<br /> | ||
__FORCETOC__ | |||
=== '''Supplying only Micro USB cable with the order''' === | |||
<br> | |||
Some customers might ask why we don't supply Apple cable with the PBs. <br/> | |||
The Micro USB cable supplied with the product is primarily to charge the Power bank, the fact that it might charge other devices as well is secondary. <br/> | |||
Micro USB is currently the most most compatible standard to portable devices. <br/> | |||
Every Apple user is very well aware of Apple device compatibility issues and is used to have adapters when needed. <br/> | |||
Latest revision as of 10:22, 15 June 2017
Introduction:
Please carefully read through the following article to avoid common situation and After Sales Cases in advance.
The first and best way to avoid After Sales Cases in advance is clear communication with your clients.
You need to explain your clients all vital details about the technical, graphical and virtual side of our branded Powe banks.
Supplying only Micro USB cable with the order
Some customers might ask why we don't supply Apple cable with the PBs.
The Micro USB cable supplied with the product is primarily to charge the Power bank, the fact that it might charge other devices as well is secondary.
Micro USB is currently the most most compatible standard to portable devices.
Every Apple user is very well aware of Apple device compatibility issues and is used to have adapters when needed.
