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| '''Who to contact:'''<br />
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| {| class="wikitable"
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| ! Issue!! Who to contact
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| | Pre-sales requests (components, technical, etc) || Group Leader / Team Leader
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| | Changes to orders still in the factory|| Aftersales + Operations
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| | Shipment inquiries when order left the Factory || shiptrack@flashbay.com
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| | Sample pack inquiries || warehouse.uk@flashbay.com
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| | Amendments for shipment of sample pack in transit || gb.pcspremier@dhl.com + warehouse.uk@flashbay.com
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| | Aftersales cases || Aftersales + Group Leader
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| | Permission for special pre-sales requests, orders, samples || Group Leader + ralf@flashbay.com
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