Audio FAQ

CHARGING

Do the headphones/speakers come fully charged?

The headphones/speakers come between 30% -70% charged.

FUNCIONALITY

What is the wireless range of the Bluetooth devices?

Approximately 8 meter and between 2402MHz -2480MHz.

Can the Bluetooth device function as a speakerphone?

Yes the device can function as a speakerphone.

What is the lifespan of Bluetooth devices?

Once charged and discharged for 300 times the device has still a capacity retention of more than 80%.

CUSTOMER'S QUESTIONS

How many hours of playing time do the Bluetooth devices have?

This varies depending on the model.
All Headphones: 5 hours on full peak, 8 hours on medium peak, 10 hours on low peak.
All Earphones: 3 hours on full peak, 3,5 hours on medium peak, 4 hours on low peak.
Stereo Speakers : 2 hours on full peak, 4 hours on medium peak, 10 hours on low peak.
Mono Speakers : 3 hours on full peak, 3,5 hours on medium peak, 4 hours on low peak.

Can I use and charge my Bluetooth Speaker at the same time?

Yes, speakers can be used and charged simultaneously.

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What batteries are used for the Bluetooth Speakers/Headphones/Earphones?

Grade 'A' Li-ion batteries are used for all models.

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What is the Warranty period?

The Warranty period is 2 years.

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What materials were used to manufacture the Bluetooth devices?

Depending on the model the materials are: ABS, Silicone, steel mesh, Li-ion battery, PCB.

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Order Quantities

The minimum order quantity for both Speaker and Headset Products is 10. Due to shipping restrictions the order quantities of Speakers and Headset are 10, 25 and any multiple of 25.
E.g. We can sell 50 units, but we can not sell 49 units or 40 units.

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Incoterms and commodity code

The incoterms of the Bluetooth Headphones and Bluetooth Speakers is DAP (Delivered At Place) except for some remote locations outside Europe. The tariff number/commodity code for EU and Norway for Bluetooth Headphones is 8518309590 .
The tariff number/commodity code for EU and Norway for Bluetooth Mono Speakers (e.g. TB) is 8518210000.
The tariff number/commodity code for EU and Norway for Bluetooth Stereo Speakers (e.g. UN, AE) is 85182200.
The tariff number/commodity code for EU and Norway for Bluetooth Earphones is 8518309590.
The tariff number/commodity code for EU and Norway for Earphones is 8518300000.

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Stereo Speakers as Power Banks

The Stereo Speakers (e.g. UN, AE) offer Power Bank charging capabilities. However, the battery capacity is equivalent to our smallest Power Bank capacity - 2200mAh - and so should only be expected to serve as an emergency charger. The capacity is not large enough to allow for extended charging and playing time.

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Stereo Speaker Volume

The Stereo Speaker (e.g. UN, AE) have double the Power Handling (wattage) compared to the Mono Speakers (e.g. TB, SD,RY). All other specifications remain identical. The Stereo Speakers are twice as loud as the Mono Speakers.

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COMPLIANCE

Mandatory compliance marks

Electronic devices must comply with certain regulations and directives.

These are marked on the Audio models among other information:

RoHS (marks compliance with the EU directive of Restriction of Hazardous Substances)

CE (marks compliance with the directives and legislations of European Conformity)

FCC (marks compliance with electronics regulation of the US)

Wheelie bin (showing that the product shall not be disposed of in the normal waste stream)

Made in China by Flashbay

Other information displayed on the products:

Model
Capacity (depending on Model)
Logo
Input/Output (depending on Model)
Country of origin

Category	Item	Life on Max Vol	Life on Mid Vol	Life on Low Vol	Charge Time
Bluetooth® Headphones	Arc Headphones	5 hours	8 hours	10 hours	30 mins
Bluetooth® Headphones	Mambo Headphones	5 hours	8 hours	10 hours	45 mins
Bluetooth® Headphones	Mambo Headphones	5 hours	8 hours	10 hours	45 mins
Bluetooth® Mono Speaker	Tab Speaker	3 hours	3,5 hours	4 hours	1,5 hours
Bluetooth® Mono Speaker	Seed Speaker	3 hours	3,5 hours	4 hours	1,5 hours
Bluetooth® Mono Speaker	Ray Speaker	3 hours	3,5 hours	4 hours	1,5 hours
Bluetooth® Mono Speaker	Cube Speaker	3 hours	3,5 hours	4 hours	1,5 hours
Bluetooth® Mono Speaker	Aqua Speaker	3 hours	3,5 hours	4 hours	1,5 hours
Bluetooth® Stereo Speaker	Ace Speaker	2 hours	4 hours	10 hours	3 hours
Bluetooth® Stereo Speaker	Unison Speaker	2 hours	4 hours	10 hours	1,5 hours
Bluetooth® Earphones	Grain Earphones	2,5 hours	3 hours	3,5 hours	1,5 hours
Bluetooth® Earphones	Vibe Earphones	2,5 hours	3 hours	3,5 hours	1,5 hours
Bluetooth® Earphones	Peak Earphones	2,5 hours	3 hours	3,5 hours	1,5 hours