Memory FAQ

How does the Code (CD) work?

For frequently asked questions about Code (CD) please refer to Code (CD) functionality and FAQs

Can Flashbay encrypt the data and preload it on Code (CD) USB drive?

Flashbay cannot encrypt the data. However, Data Preloading service is available. Data can only be protected by setting the user-defined PIN combination.

What is a USB-C?

File:OTG Connectors wiki.jpg

The USB-C features a new, smaller connector shape that is fully reversible. As devices become smaller and thinner, the old larger USB ports are becoming no longer compatible and will become progressively phased out over time - eventually the USB-C connector will become the single connector standard that every device should be able to use. Whilst connectors are not backwards compatible, the standards are, and so adapters can be used with older devices.

The main advantages are:

• Reversible, so it doesn’t matter which way in it is plugged

• Small enough and flat enough to fit on even the thinnest devices

• Offers double the transfer speed of USB 3 at 10 Gbps

• Easy to make compatible with all devices

• Eliminates the need for multiple wires

• Double sided

The USB-C connector is also being considered to replace the current 3.5mm standard headphone jack as it progressively becomes an even more engrained standard.

What is an On-the-Go (OTG) USB Flash Drive?

On-The-Go (OTG) USB Flash Drives are double-ended USB Flash Drives, with a standard USB Type-A connector on one side, and either a Micro-B or Type C connector on the other. First used in 2001, the OTG USB Flash Drive can be connected to mobile devices such as phones and tablets, which act as a host, allowing other USB devices to be attached to them. As with standard USB Flash Drives, the OTG USB Flash Drive can serve as an external storage device, offering increased data capacity for smartphones and tablets, on a simple and portable unit.

Are the On-the-Go (OTG) USB Flash drives compatible with the iPhone?

Our OTG USB Flash drives are not compatible with iPhones. Even when using an adapter, they will not function with iPhones as they require a specific application in order to be compatible - Flashbay does not operate such an app. This topic is discussed more generally and in more detail below, where you can find a full list of compatible devices.

Are OTG Flash Drives compatibile with DP and DPUS?

Normal Data Preload (DP) files will be accessible and visible on the phone that are compatible with the OTG Flash Drives.
File Lock (DPUS) partition will not be accessible and visible on the phone when plugging in the OTG Flash Drive as the locked partition is a CD-ROM which can not be read by phones. However the data on free partition might be still readable.
Please explain to your customer the compatibility of phones with DP and DPUS, more infor here Aftersales Technical Misunderstanding

Which devices support the On-the-Go (OTG) USB Flash drives?

The OTG USB Flash Drive is compatible with most mobile devices. However, some devices, such as contemporary Apple products, require a specific application for the OTG USB Flash Drive to function. Our own Flashbay OTG USB Flash Drives, such as the Orbit and Lynx, are not compatible with these devices, as we do not operate such an app.

Customers should always check the specifics of the devices that they intend to use with the OTG USB Flash Drive, to avoid unnecessary Aftersales cases. A list of commonly known compatible devices is provided below, but these should only be taken as guidelines, and customers should themselves verify that their devices are compatible.

N.B. As with any USB Flash Drive, the OTG USB Flash Drives must be 'safely removed' from the devices before being unplugged. Additionally, on some devices, compatibility with the OTG USB Flash Drives may require manual enabling - customers should enquire with the manufacturer of their device to verify procedures.

'Devices Compatible with the Micro-USB OTG Flash Drive

1. Acer

Iconia A1-810, Iconia Tab A700

2. Amazon

Fire HD 8 (5th Generation)

3. Asus

Maximus IX Hero, MeMO Pad 10 ME102, MeMO Pad ME172V, MeMO Pad ME301T, MeMO Pad ME302, Transformer Pad TF-100

4. Blackberry Z30

Z30

5. Fujitsu

LTE F-01D

6. Huawei

MediaPad S7-301u(P), MediaPad 7 Lite, P6-C00, P6-U06

7. HTC

Butterfly, Butterfly S, DESIRE (A8181), Desire EYE, Desire VC T328d, E9+, HTC J (Z321e), One (M8), One (M9), One Max, One X

8. InFocus

M320

9. Lenovo

A3000

10. LG

G2 (D800), G2 (D802), G3 (D855), G Pro (E988), G Pro 2 (D838)

11. MOBIA

X8

12. Motorola

Droid Razr HD (XT926), Moto G (2nd Generation)

13. Oppo

Yoyo R2001

14. Samsung

Galaxy Note 8.0, Galaxy Note (GT-N7000), Galaxy Note II (GT-N7100), Galaxy Note III (GT-N900), Galaxy Note 10.1 (2014 Edition), Galaxy R (GT-I9103), Galaxy J, Galaxy S2, Galaxy S2 Plus, Galaxy S3, Galaxy S4, Galaxy S5, Galaxy S6 (SM-G920A), Galaxy S6 Edge, Galaxy S7, Galaxy Tab Pro 8.4, Galaxy Tab 3 8.0 (SM-T310), Galaxy Mega 6.3 (GT-I9200), Galaxy Mega 6.3 (GT-I9205), Galaxy Tab 4 10.1 (SM-T530NU), Galaxy Note 4 (SM-N910H), Galaxy Note 4 (SM-N910U), Galaxy A7, Galaxy Note 5, Galaxy Note Edge (SM-N915G), Galaxy R (GT-I9103), Galaxy J7

15. Sony

SGPT111JP/S, SGPT112TW/S, SGPT211JP/S, Xperia AX (SO-01E), Xperia ACRO S (LT26W), Xperia T (LT30P), Xperia TX LT29i, Xperia Z2a, Xperia Z (C6602), Xperia Z ULTRA (C6802), Xperia ZL (C6502), Xperia ZR (C5502), Xperia Z3 (D6653), Xperia C3, Xperia S (LT26i), Xperia Z1, Xperia Z1 compact, Xperia Z2, Xperia Z2a, Xperia Z3+, Xperia Z5 premium

16. Toshiba

AT700/35D

17. Wexler

Ultima 7, Ultima 7 Twist, TAB 8q, TAB 10q, Ultima Octa, Mobi 7

18. Xiaomi

MI-2s, Red Rice, Red Rice Note

19. ZOPO

ZP980

Devices Compatible with the USB Type-C OTG Flash Drive

1. Apple

Early 2015 MacBook 12", Late 2016 MacBook Pro 13"

2. ASRock

H170 Performance, USB3.1/A+C/ASRK, Z170 OC Formula/Extreme 7+

3. Asus

T100HA Transformer Book, MAXIMUS VIII Hero/Gene/Extreme, Z170 Pro Gaming, Zenpad 8000 series, ZenPad S 8.0 (P01MA Z580CA)

4. Dell

XPS 12, 13, 15

5. Gigabyte

Z170X-UD5, Z170X - Gaming 5, Z170X - Gaming 7

6. Google

Chromebook Pixel, Pixel C

7. HP

Pro Tablet 608

8. HTC

10 (HTC6545LVW)

9. Huawei

P9, Honor 8 (FRD-L04)

10. LG

Nexus 5X, G5 (LG-H820), V20 (VS995)

11. Letv

X600

12. Lumia

950/950 XL

13. Motorola

Moto Z Play Droid

14. MSI

Z170A Gaming M7/M9

15. Nexus

6P

16. Xiaomi

Mi 5

Download in excel: Which Phones are compatible with OTG Flash Drives