Sending Samples

It is good practice to suggest sending samples when you have the opportunity – seeing our products first hand will increase the chances of your lead/customer buying. Our sample pack continues to receive glowing feedback from final customers. No competitor offers anything close to this.

Remember however that we receive a lot of sample requests from people who are just after a 'freebee'. Typically these bogus requests come from people that use ‘free’ email accounts such as wanadoo, hotmail, yahoo, gmail, etc. Always treat a sample request in earnest, but do not send any samples until you have ‘qualified’ the lead. In other words, only proceed once you are satisfied the enquiry is legitimate; for example you receive a reply asking for a virtual proof using a real company logo. Samples are an influential tool in the sales process but cost us money. Therefore being prudent will not waste money unnecessarily and will consequently benefit your sales.

How to send samples

You can send samples using the sample sending tool. Use this tool via your Netsuite account.

(a) Find the customer record on Netsuite for the customer you wish to send samples

(b) Go to the tab called 'Virtual Proofs'

(c) Click the link called 'send samples'

(d) This will open up a new window in your browser from which you can send samples. At the top of this tool there is a 'help' link. Please refer to this link for further instruction on how to use the tool.