Automatic follow ups and sample supply: Difference between revisions
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== '''Automatic follow ups and sample supply''' == | == '''Automatic follow-ups and sample supply''' == | ||
The follow up emails display the date and time of the following activities: enquiry received, sent emails subject line, creation of virtual proofs, PR number and relevant thumbnail. | The follow-up emails display the date and time of the following activities: enquiry received, sent emails subject line, creation of virtual proofs, PR number and relevant thumbnail. | ||
The follow ups are sent out on the 2nd, 5th, 14th, 30th, 60th and 90th day after the enquiry was received. | The follow-ups are sent out on the 2nd, 5th, 14th, 30th, 60th and 90th day after the enquiry was received. | ||
Every lead that is qualified (not a free email address and / or lead has inquired for > 50 units) shall be sent either loose samples or a full sample pack the same day of the enquiry therefore the next day automatic follow ups are replaced by the UPS confirmation. | Every lead that is qualified (not a free email address and / or lead has inquired for > 50 units) shall be sent either loose samples or a full sample pack the same day of the enquiry therefore the next day automatic follow ups are replaced by the UPS confirmation. | ||
The follow up emails should be kept in the inbox until reviewed or action has been taken. Filters shall not be set up for automatic follow ups. | The follow-up emails should be kept in the inbox until reviewed or action has been taken. Filters shall not be set up for automatic follow-ups. | ||
For free email addresses or enquiries for less than 50 units make sure you evaluate carefully the leads commercial potential before sending samples. | For free email addresses or enquiries for less than 50 units make sure you evaluate carefully the leads commercial potential before sending samples. <br/> | ||
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Example of a follow up email: | |||
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Latest revision as of 17:48, 25 March 2015
Automatic follow-ups and sample supply
The follow-up emails display the date and time of the following activities: enquiry received, sent emails subject line, creation of virtual proofs, PR number and relevant thumbnail.
The follow-ups are sent out on the 2nd, 5th, 14th, 30th, 60th and 90th day after the enquiry was received.
Every lead that is qualified (not a free email address and / or lead has inquired for > 50 units) shall be sent either loose samples or a full sample pack the same day of the enquiry therefore the next day automatic follow ups are replaced by the UPS confirmation.
The follow-up emails should be kept in the inbox until reviewed or action has been taken. Filters shall not be set up for automatic follow-ups.
For free email addresses or enquiries for less than 50 units make sure you evaluate carefully the leads commercial potential before sending samples.
Example of a follow up email:
