Automatic follow ups and sample supply

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Automatic follow-ups and sample supply

The follow-up emails display the date and time of the following activities: enquiry received, sent emails subject line, creation of virtual proofs, PR number and relevant thumbnail.

The follow-ups are sent out on the 2nd, 5th, 14th, 30th, 60th and 90th day after the enquiry was received.

Every lead that is qualified (not a free email address and / or lead has inquired for > 50 units) shall be sent either loose samples or a full sample pack the same day of the enquiry therefore the next day automatic follow ups are replaced by the UPS confirmation.

The follow-up emails should be kept in the inbox until reviewed or action has been taken. Filters shall not be set up for automatic follow-ups.

For free email addresses or enquiries for less than 50 units make sure you evaluate carefully the leads commercial potential before sending samples.


Example of a follow up email:

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