Previous Wiki updates: Difference between revisions
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| '''Date of change''' || '''Subject''' || '''Brief Description''' || '''Link''' | | '''Date of change''' || '''Subject''' || '''Brief Description''' || '''Link''' | ||
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| 28 - Oct - 21 ||New Product - Weave Tote Bag (WEA) ||| New Product - Weave Tote Bag (WEA) ||[http://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge Weave Tote Bag (WEA)] | |||
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| 22 - Oct - 21 ||New Product - Nova Christmas Water Bottle ||| NV260_SCE, NV500_SCE, NV750_SCE ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Nova Christmas Water Bottle] | |||
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| 21 - Oct - 21 ||New Product - Urban Tote Bag (URB) ||| New Product - Urban Tote Bag (URB) ||[http://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge Urban Tote Bag (URB)] | |||
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| 19 - Oct - 21 ||New Product - Revel Tote Bag (REV) ||| New Product - Revel Tote Bag (REV) ||[http://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge Revel Tote Bag (REV)] | |||
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| 19 - Oct - 21 ||New Product - Twister Wood (WTW) ||| New Product - Twister Wood (WTW) ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge Twister Wood (WTW)] | |||
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| 01 - Oct - 21 ||New Product - Nifty Tote Bag (NIF) ||| New Product - Nifty Tote Bag (NIF) ||[http://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge Nifty Tote Bag (NIF)] | |||
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| 17 - Sep- 21 ||New Product - Compact Tote Bag (CMT) ||| New Product - Compact Tote Bag (CMT) ||[http://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge Compact Tote Bag (CMT)] | |||
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| 07 - Sep- 21 ||New Product - Duet (DT) ||| New Product - Duet (DT) ||[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge Duet (DT)] | |||
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| 15 - Jul- 21 ||New Product - Traveler (TL750) ||| New Product - Traveler (TL750) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Drinkware Product Knowledge] | |||
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| 15 - Jul- 21 ||New Product - Traveler (TL500) ||| New Product - Traveler (TL500) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Drinkware Product Knowledge] | |||
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| 15 - Jul - 21 || New Product - Sky iON™ Face Mask (SKI) |||New Product - Sky iON™ Face Mask (SKI) ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge Sky iON™ Face Mask (SKI)] | |||
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| 25 - Jun - 21 || New Product - Buddy Touch Free Tool (BY) |||New Product - Buddy Touch Free Tool (BY) ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Multi_Tools Buddy Touch Free Tool (BY)] | |||
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| 25 - Jun - 21 || New Product - Rondo Travel Cup (RD) |||New Product - Rondo Travel Cup (RD) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Travel_Cups#Drinkware Rondo Travel Cup (RD)] | |||
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| 17 - Jun - 21 || Product update Crew Travel Cup (CW) |||Individual Naming (IN) available for Crew Travel Cup (CW)||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Travel_Cups Crew Travel Cup (CW)] | |||
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| 19 - May- 21 || Product update - ATC, LYC, ORC |||ATC, LYC, ORC now available in USB3.0 for 64GB and 128GB ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#On_the_Go ATC, LYC, ORC] | |||
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| 19 - May- 21 || Product update - Junior (JJ) |||Junior (JJ) white, grey, and blue now with adjustable ear straps ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge#Face_Masks Junior (JJ)] | |||
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| 18 - May- 21 || Product update - Java (JA) |||Java (JA) available in 8 standard colours ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Travel_Cups Java (JA)] | |||
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| 18 - May- 21 || Product update - Nova Water Bottle (NV) |||Nova Water Bottle (NV) available in Blue, Green, Red, Yellow, Orange and Pink ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Nova Water Bottle (NV)] | |||
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| 30 - Apr - 21 || Product update - ATC, LYC, ORC |||ATC, LYC, ORC now available in USB3.0 for 32GB ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#On_the_Go ATC, LYC, ORC] | |||
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| 28 - Apr - 21 ||Update: EU TAX Codes |||Update: Ireland (LTD):IE standard 21% to: Ireland (LTD):IE standard 23% ||[http://wiki.flashbay.com/index.php?title=Netsuite#Netsuite_-_Scheduling_a_Sales_Order EU TAX Code] | |||
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| 21 - Apr - 21 || Product update - Refresh Water Bottle (RH) |||Refresh Water Bottle (RH) Features a molded milliliter and ounce scale on the outside of the bottle ||[http://wiki.flashbay.com/images/7/70/Refresh_scale.jpg Refresh Water Bottle (RH)] | |||
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| 20 - Apr - 21 || Product update - Nova Water Bottle (NV) |||Pantone® Matched Water Bottle ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Services Nova Water Bottle (NV)] | |||
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| 20 - Apr - 21 || New Product - Crew Travel Cup (CW) |||New Product - Crew Travel Cup (CW) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Travel_Cups#Drinkware Crew Travel Cup (CW)] | |||
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| 19 - Apr - 21 || Product update - Shaker Water Bottle (SK750) |||Shaker Water Bottle (SK750) Features a molded milliliter and ounce scale on the outside of the bottle ||[http://wiki.flashbay.com/images/5/53/Shaker_scale.jpg Shaker Water Bottle (SK750)] | |||
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| 19 - Apr - 21 || Product update - Nova Water Bottle (NV) |||Nova Water Bottle (NV) available in black ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Nova Water Bottle (NV)] | |||
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| 19 - Mar - 21 || Product update - Neo Face Mask (EO) |||Neo Face Mask (EO) available in white ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge Neo Face Mask (EO)] | |||
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| 23 - Feb - 21 || New Product - Denim Face Mask (DN) |||New Product - Denim Face Mask (DN) ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge Denim Face Mask (DN)] | |||
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| 11 - Feb - 21 || New Product - Sky Xtra Face Mask (SKX) |||New Product - Sky Xtra Face Mask (SKX) ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge Sky Xtra Face Mask (SKX)] | |||
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| 05 - Feb - 21 || New Accessory - Printable Eco Box (PEB) |||New Accessory - Face Mask ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Printable Eco Box (PEB)] | |||
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| 21 - Jan - 21 || Product update - OTG Flash Drives 128GB |||OTG Flash Drives now available in 128GB ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge OTG Flash Drives 128GB] | |||
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| 15 - Jan - 21 || Individual Naming (IN) |||Service improvement - Individual Naming (IN) ||[http://wiki.flashbay.com/index.php?title=Individual_Naming_(IN) Individual Naming (IN)] | |||
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| 13 - Jan - 21 || New Product - Junior Face Mask (JJ) |||New Product - Junior Face Mask (JJ) ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge Junior Face Mask (JJ)] | |||
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| 12 - Jan - 21 || New Product - Neo Face Mask (EO) |||New Product - Neo Face Mask (EO) ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge Neo Face Mask (EO)] | |||
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| 11 - Jan - 21 || Product update - Sky (SKY) |||Pantone Fabric Service ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge#Services Sky (SKY)] | |||
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| 07 - Dec - 20 || New Product - Ecosip (EP) |||New Product - Ecosip (EP) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Travel_Cups#Drinkware Ecosip (EP)] | |||
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| 04 - Nov - 20 || Lead time for Pantone matched Lizzard (WB) and Slap (SL) |||Custom colour lead time increased from 9 to 11 days ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Multifunctional_USB_Drives Multifunctional USB Drives] | |||
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| 30 - Oct - 20 || New Accessory - Magnet Box Face Mask |||New Accessory - Magnet Box Face Mask ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Magnet Box Face Mask] | |||
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| 15 - Oct - 20 || Face Masks FAQ |||What is the Particle Filtration Efficiency and Air Permeability of Ultra (UA)? ||[http://wiki.flashbay.com/index.php?title=Face_Masks_FAQ Face Masks FAQ] | |||
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| 09 - Oct - 20 ||Update: EU TAX Codes |||Update: EU TAX Codes ||[http://wiki.flashbay.com/index.php?title=Netsuite#Netsuite_-_Scheduling_a_Sales_Order EU TAX Code] | |||
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| 15 - Sep- 20 ||Update: Placing orders and shipping |||How to place orders with multiple categories ||[http://wiki.flashbay.com/index.php?title=Shipping_limitations_-_Memory,_Audio,_Power#Product_Categories_-_Placing_Orders_and_Shipping Placing Orders and Shipping] | |||
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| 07 - Sep- 20 ||New Accessory - Sport Lid (SPL) |||New Accessory - Sport Lid (SPL) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Sport Lid (SPL)] | |||
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| 03 - Sep- 20 ||Flasky - Sister Websites for Drinkware ||| List of Drinkware Sister Websites ||[http://wiki.flashbay.com/index.php?title=The_Flashbay_Website#Drinkware_SEO_websites Drinkware SEO websites] | |||
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| 03 - Sep- 20 ||New Product - Barrier Face Shield (BR) |||New Product - Barrier Face Shield (BR) ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge#Face_Shields Barrier Face Shield (BR)] | |||
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| 01 - Sep- 20 ||New Product - Sky Face Mask (SKY) |||New Product - Sky Face Mask (SKY) ||[http://wiki.flashbay.com/index.php?title=Face_Masks_Product_Knowledge#Face_Masks Sky Face Mask (SKY)] | |||
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| 28 - Aug- 20 ||New Accessory - Cardboard Tube (TUS/TUM/TUL) |||New Accessory - Cardboard Tube (TUS/TUM/TUL) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades New Accessory - Cardboard Tube (TUS/TUM/TUL)] | |||
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| 28 - Aug- 20 ||New Accessory - Collar & Carabiner |||New Accessory - Collar & Carabiner ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Collar & Carabiner] | |||
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| 28 - Aug- 20 ||New Product - Crystal (CY) USB Flash Drive |||New Product - Crystal (CY) USB Flash Drive ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge Crystal (CY)] | |||
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| 03 - March- 20 ||List of allowed characters for Bluetooth Name (BN) ||| List of allowed characters for Bluetooth Name (BN) ||[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Audio Product Knowledge] | |||
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| 03 - March- 20 ||French Sales Team Specific - Sorecop fees ||| French Sales Team Specific - Sorecop fees ||[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#Copie_France_for_France Copie France for France] | |||
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| 17 - Jan- 20 ||New Products - Fruti (FU), Neat (NE) Cable Tidies ||| New Products - Fruti (FU), Neat (NE) Cable Tidies ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Cable_tidies Cable Tidies] | |||
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| 17 - Jan- 20 ||New Product - Shaker (SK750) ||| New size available from NV (260ml) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Drinkware Product Knowledge] | |||
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| 17 - Jan- 20 ||New Product - Nova (NV260) ||| New Product - Nova (NV260) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Drinkware Product Knowledge] | |||
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| 17 - Jan- 20 ||Discontinued Product - Hydro (HY) ||| Discontinued Product - Hydro (HY) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Drinkware Product Knowledge] | |||
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| 16 - Jan- 20 ||Supplying individuals or consumers in Saudi Arabia||| Supplying individuals or consumers in Saudi Arabia ||[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#Supplying_individuals_or_consumers_in_Saudi_Arabia Supplying individuals or consumers in Saudi Arabia] | |||
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| 30 - Dec- 19 ||Rest (RE) - New Product ||| Rest (RE) - New Product ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Phone_Stands Rest (RE)] | |||
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| 13 - Dec- 19 ||Suggested orientation of the logos for Wave (WV) and Pacific (PF) Water Bottles ||| Suggested orientation of the logos for Wave ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Drinkware Product Knowledge] | |||
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| 06 - Dec- 19 ||Packaging: Plant-based bag ||| Packaging: Plant-based bag ||Check Memory, Power, Audio and Gadget Product Knowledge/Packaging | |||
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| 02 - Dec- 19 ||Pacific (PF) - New Product ||| Pacific (PF) - New Product ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Pacific (PF) ] | |||
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| 02 - Dec- 19 ||Shine (SN) - New Product ||| Shine (SN) - New Product ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#LED_Torches Shine (SN) ] | |||
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| 25 - Nov- 19 ||Wave (WV) - New Product ||| Wave (WV) - New Product ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Wave (WV) ] | |||
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| 18 - Nov- 19 ||Fit (FI) - New Product ||| Fit (FI) - New Product ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Fit (FI) ] | |||
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| 18 - Nov- 19 ||Refresh (RH) - New Product ||| Refresh (RH) - New Product ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Refresh (RH) ] | |||
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| 15 - Nov- 19 ||Statement on data content ||| How is the data handled that customer provided for Data preload ||[http://wiki.flashbay.com/index.php?title=Memory_FAQ#How_is_the_data_handled_that_customer_provided_for_Data_preload.3F How is the data handled that customer provided for Data preload] | |||
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| 14 - Nov- 19 ||Which Drinkware products are dishwasher or microwave safe? ||| Which Drinkware products are dishwasher or microwave safe? ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Travel_Cups Check relevant product in Drinkware Product Knowledge ] | |||
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| 06 - Nov- 19 ||Individual Engraving (IN) for Nova (NV) and Vita (VA) ||| For NV and VA Individual Engraving area is smaller than standard ENL area||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Nova (NV), Vita (VA) ] | |||
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| 30 - Oct- 19 ||Virtual Proofs Rating Guidance ||| Virtual Proofs Rating Guidance ||[http://wiki.flashbay.com/index.php?title=Artwork_and_Virtual_Proofs#Virtual_Proofs_Rating_Guidance Virtual Proofs Rating Guidance] | |||
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| 25 - Oct- 19 ||Barista (BA) - New Product ||| Barista (BA) - New Product ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Barista (BA)] | |||
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| 17 - Oct- 19 ||In house Arc (AC) ||| In house Arc (AC) ||[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Bluetooth_Headphones Arc (AC)] | |||
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| 16 - Oct- 19 ||Straigh (SI), Funky (FY), Fold (FD) - New Products ||| New Products - Straws ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Straws Drinkware Straigh (SI), Funky (FY), Fold (FD)] | |||
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| 10 - Oct- 19 ||MOQ for all orders shipped to South Africa ||| MOQ for orders shipped to South Africa is 25 ||[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#MOQ_for_all_products_shipped_to_South_Africa MOQ for all products shipped to South Africa] | |||
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| 08 - Oct- 19 ||Christmas products - Noel Gift Set ||| Christmas products - Noel Gift Sets ||[http://wiki.flashbay.com/index.php?title=Gift_Sets_Product_Knowledge Noel Gift Set] | |||
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| 03 - Oct- 19 ||Christmas products - Christmas USB, Gift Sets, Power Bank, Wireless charger ||| Christmas products - Christmas USB, Gift Sets, Power Bank, Wireless charger || Check Memory, Power and Gift Sets Product Knowledge | |||
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| 30 - Sep- 19 ||Product Categories - Placing Orders and Shipping||| Which products can be placed together? || [http://wiki.flashbay.com/index.php?title=Shipping_limitations_-_Memory,_Audio,_Power Product Categories - Placing Orders and Shipping] | |||
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| 26 - Sep- 19 ||Bamboo Composite Box Medium (BMBM) - New Accessory||| Bamboo Composite Box Medium (BMBM) - New Accessory || [http://wiki.flashbay.com/index.php?title=Product_Knowledge#Extras.2FAccessories Bamboo Composite Box Medium (BMBM)] | |||
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| 26 - Sep- 19 ||Bamboo Composite Box (BMB) - New Accessory||| Bamboo Composite Box (BMB) - New Accessory || [http://wiki.flashbay.com/index.php?title=Product_Knowledge#Extras.2FAccessories Bamboo Composite Box (BMB)] | |||
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| 10 - Sep- 19 ||Lead time for Pantone matched shells || Lead time for all Pantone matched shell orders changed || For updated lead times check relevant Product Knowledge page] | |||
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| 10 - Sep- 19 ||How to place orders for Webcam Card (WCC) || How to place orders for Webcam Card (WCC) || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Extras.2FAccessories Webcam Card (WCC)] | |||
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| 05 - Sep- 19 ||Thermo (TH400) - New product|| Thermo (TH400) - New product || [http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Travel_Cups#Drinkware Thermo (TH400)] | |||
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| 19 - Aug- 19 ||Pre Production Working Samples (PPWS)|| PPWS available for all product types || [http://wiki.flashbay.com/index.php?title=Product_categories_-_Ordering_and_shipping_combinations#Minimum_Order_Quantity_.28MOQ.29_and_Order_Quantities MOQ and Order Quantity] | |||
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| 05 - Aug- 19 ||Guard (GU) - New product|| Guard (GU) - New product || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#WebCam_Covers Guard (GU)] | |||
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| 22 - Jul- 19 ||Java (JA350) - New product|| Java (JA350) - New product|| [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Drinkware Java (JA350)] | |||
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| 15 - Jul- 19 ||Nova (NV) - New product|| Nova (NV) - New product|| [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Drinkware Nova (NV)] | |||
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| 28 - Jun- 19 ||Titan (TN) - New product|| Titan (TN) - New product|| [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge Titan (TN)] | |||
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| 24 - Jun- 19 || price_check_existing|| Price check Slack channel for existing customers|| [http://wiki.flashbay.com/index.php?title=Slack#.23price_check_existing #price_check_existing] | |||
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| 19 - Jun- 19 || Gift Sets Lead time guidelines|| When to double check lead time with Operations|| [http://wiki.flashbay.com/index.php?title=Gift_Sets_Product_Knowledge#Gift_Sets_Lead_time_guidelines Gift Sets Lead time guidelines] | |||
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| 19 - Jun- 19 || Gadget Lead time guidelines|| When to double check lead time with Operations|| [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Gadget_Lead_time_guidelines Gadget Lead time guidelines] | |||
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| 19 - Jun- 19 || Audio Lead time guidelines|| When to double check lead time with Operations|| [http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Audio_Lead_time_guidelines Audio Lead time guidelines] | |||
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| 19 - Jun- 19 || Power Lead time guidelines|| When to double check lead time with Operations|| [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Power_products_Lead_time_guidelines Power Lead time guidelines] | |||
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| 19 - Jun- 19 || USB Lead time guidelines|| When to double check lead time with Operations|| [http://wiki.flashbay.com/index.php?title=Product_Knowledge#USB_Lead_time_guidelines USB Lead time guidelines] | |||
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| 17 - Jun- 19 || Magnet Box Wireless Charger || Box for Wireless Chargers|| [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Power Accessories] | |||
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| 10 - Jun- 19 || German Royalty fee, Gema - ZPÜ || Anmeldung Import ZPÜ and Anmeldung Import ZPÜ excel updated|| [http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#CN_Sales_Team Country Sales Team Specifics] | |||
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| 06 - Jun- 19 || Shipments of Power Banks, Chargers, Audio Products to Saudi Arabia|| Country Sales Team Specific || [http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#CN_Sales_Team Country Sales Team Specifics] | |||
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| 06 - Jun- 19 || Grip (GP) - New Product || New product || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Finger_Ring_Stands Grip (GP)] | |||
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| 20 - May- 19 || Printing FSC logo and reference on wooden products || Printing FSC logo and reference on wooden products || [http://wiki.flashbay.com/index.php?title=Memory_FAQ#Printing_FSC_logo_and_reference_number_on_wooden_products Memory FAQ] | |||
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| 17 - May- 19 || Hoop (HO) - New Product || New Product || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Finger_Ring_Stands Hoop (HO) ] | |||
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| 15 - May- 19 || Triple Head Cable (THC) with Gift sets || THC will be packed separately and not into the Gift set || [http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#GEMA_for_Germany Gema for Germany] | |||
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| 10 - May- 19 || New product - Hydro (HY400) || New product || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Drinkware Drinkware Hydro (HY400)] | |||
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| 10 - May- 19 || New product - Star (SY) || New product || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Multi_Tools Multi tools Star (SY)] | |||
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| 08 - May- 19 || Jot (JO) with Magnet Box Long (MBL) || Jot (JO) with Magnet Box Long (MBL) || [http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Multifunctional_USB_Drives Memory Product Knowledge] | |||
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| 08 - May- 19 || Data Preload Training || Data Preload Training updated || [http://wiki.flashbay.com/index.php?title=Sales_Staff_Training Sales Staff Training ] | |||
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| 01 - May- 19 || Card XL (CRXL) Capacity upgrade for CR || Card XL (CRXL) || [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge Power Product Knowledge ] | |||
|- | |||
|- | |||
| 30 - Apr- 19 || Rex (RX) with Triple Head Cable (THC) in GCS || Rex (RX) with Triple Head Cable (THC) in GCS || [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Power Product Knowledge ] | |||
|- | |||
|- | |||
| 29 - Apr- 19 || Cafe (KA), maximum colours|| Maximum 3 colours SPR is possible on Cafe (KA)|| [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Drinkware Gadget Product Knowledge ] | |||
|- | |||
| 29 - Apr- 19 ||Sending samples to Quatar and Kuwait|| How to send samples to Quatar and Kuwait|| [http://wiki.flashbay.com/index.php?title=Sending_Samples#Sending_samples_to_Quatar_and_Kuwait Sending samples to Quatar and Kuwait ] | |||
|- | |||
|- | |||
| 29 - Apr- 19 ||Compresso (CP), maximum colours|| Maximum 5 colour SPR is possible on Compresso (CP)|| [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Drinkware Gadget Product Knowledge ] | |||
|- | |||
|- | |||
| 24 - Apr- 19 ||Webcam cover - commodity code update || Webcam cover commodity code || [http://wiki.flashbay.com/index.php?title=Gadget_Sales_Staff_Manual#Incoterms_and_commodity_code Gadgets commodity codes ] | |||
|- | |||
| 09- Apr- 19 ||How to send samples - Brochure || Sending Brochure/Catalogue to leads || [http://wiki.flashbay.com/index.php?title=Sending_Samples#Brochure Brochure] | |||
|- | |||
|- | |||
| 09- Apr- 19 ||Code (CD) Volume Label || Code (CD) supports only capital letters for Volume Label || [http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_USB_Drives Code (CD)] | |||
|- | |||
|- | |||
| 08- Apr- 19 ||New Product - Cafe (KA) || New Product || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Drinkware Cafe (KA)] | |||
|- | |||
| 15- Mar- 19 ||New Product - Compresso (CP) || New Product || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Drinkware Compresso (CP)] | |||
|- | |||
|- | |||
| 15- Mar- 19 ||New Product - Hydro (HY)|| New Product || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Water_Bottles Hydro (HY) Water Bottle ] | |||
|- | |||
| 26- Feb-19 || Leave Policy Japan|| Leave Policy Japan || [http://wiki.flashbay.com/images/d/de/2019_Leave_Policy_Japan-Feb_2019.pdf Leave Policy Japan] | |||
|- | |||
|- | |||
| 22- Feb-19 || French team: Customers from Quebec || How to deal with customers from Quebec || [http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#Orders_from_Customers_in_Quebec Country Sales Team Specific/ Customers in Quebec] | |||
|- | |||
|- | |||
| 21- Feb-19 || Leaver procedure || Handover of leads and customers || [http://wiki.flashbay.com/index.php?title=Holidays#Procedure_for_leavers Procedure for leavers] | |||
|- | |||
|- | |||
| 20- Feb-19 || Blue Ink option for Ink (IK) and Jot (JO) || Blue Ink option for Ink (IK) and Jot (JO) || [http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Multifunctional_USB_Drives Ink (IK), Jot (JO) Product Knowledge] | |||
|- | |||
|- | |||
| 19- Feb-19 || Jot (JO) Cartridge removal guide || Jot (JO) Cartridge removal guide ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Multifunctional_USB_Drives Jot (JO) Product Knowledge] | |||
|- | |||
|- | |||
| 05- Feb-19 || Custom Authorisation Letter || How to deal with customers that are unable to provide Authorisation letter? ||[http://wiki.flashbay.com/index.php?title=Customs_Authorisation_Letter_for_Logo_Usage Customs Authorisation Letter of Logo Usage] | |||
|- | |||
|- | |||
| 05- Feb-19 || Shipping cost to Canary Island || Shipping cost to Canary Island for all product categories ||[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#Spanish_Sales_Team Spanish Sales Team] | |||
|- | |||
|- | |||
| 05- Feb-19 || Niche Markets Shipping charges || Shipping cost to Channel Islands, Iceland, Bermuda, Bahamas, British Virgin Islands, Cayman Islands ||[http://wiki.flashbay.com/index.php?title=Niche_Market_Shipping_charges Niche Market Shipping charges] | |||
|- | |||
|- | |||
| 30-Jan-19 || Code (CD) - Memory FAQs || Code (CD) - Unique Serial Numbers services ||[http://wiki.flashbay.com/index.php?title=Memory_FAQ - Unique Serial Numbers services] | |||
|- | |||
| 28- Jan-19 || Code (CD) default packaging || Code (CD) - New default packaging ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge Code (CD) - New default packaging] | |||
|- | |||
| 07- Jan-19 || Code (CD) functionality and FAQs || Code (CD) functionality and FAQs ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge Code (CD) functionality and FAQs] | |||
|- | |||
|- | |||
|- | |||
| 31- Dec-18 || To which countries can we ship Power banks?|| To which countries can we ship Power banks? ||[http://wiki.flashbay.com/index.php?title=Power_Sales_Staff_Manual#To_which_countries_can_we_ship_Power_banks.3F Power FAQ] | |||
|- | |||
|- | |||
| 13- Dec-18 || Wafer (WA) Material Composition Sheet || Wafer (WA) Material Composition Sheet ||[[http://wiki.flashbay.com/index.php?title=Product_Knowledge#USB_Cards Wafer (WA) Material Composition Sheet |] | |||
|- | |||
|- | |||
| 06- Dec-18 || Holidays Lead information || Holiday Lead information ||[http://wiki.flashbay.com/index.php?title=Holidays#Lead_Information Lead information] | |||
|- | |||
|- | |||
| 06- Dec-18 || Sales Staff procedure on scheduling orders when covering for a colleague || Scheduling orders when covering for a colleague ||[http://wiki.flashbay.com/index.php?title=Holidays#Sales_staff_procedure_on_scheduling_orders_when_covering_for_a_colleague Sales Staff procedure on scheduling orders when covering for a colleague] | |||
|- | |||
|- | |||
| 06- Dec-18 || New Product - Shield (SH) || First Webcam Cover designed by Flashbay ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#WebCam_Covers Shield (SH)] | |||
|- | |||
| 05- Dec-18 || Product update - Vita (VA) || VA is not dishwasher safe ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Water_Bottles Vita (VA)] | |||
|- | |||
| 05- Dec-18 || Memory FAQ - Code (CD) || Can Flashbay encrypt the data and preload it on Code (CD) ? ||[http://wiki.flashbay.com/index.php?title=Memory_FAQ Encrypted data on Code (CD)] | |||
|- | |||
| 30- Nov -18 || New Product - Code (CD) || New Exclusive PIN-locked USB drive ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_USB_Drives Code (CD)] | |||
|- | |||
| 14- Nov -18 || New Product - Code (CD) || New Exclusive PIN-locked USB drive ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_USB_Drives Code (CD)] | |||
|- | |||
| 30- Nov -18 || Triple Head Cable (THC) update || Triple Head Cable (THC) now has a flag that shows how to use it ||[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Power Product Knowledge] | |||
|- | |||
|- | |||
| 29- Nov -18 || Royalty Exemption Certificates for Germany and Spain || Royalty Exemption Certificates for Germany and Spain ||[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#German_Sales_Team Country Sales Team Specific] | |||
|- | |||
|- | |||
| 29- Nov -18 || German Packaging Law - LUCID registration || Mandatory LUCID packaging number for Germany||[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#German_Sales_Team German Sales Team] | |||
|- | |||
|- | |||
| 23- Nov -18 || MSDS Safety Certificate update || Certificates are updated for AE, UN, AQ, AC, BB, CO, MP, LX, ET, FT, EC, RX ||[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge MSDS] | |||
|- | |||
| 22- Nov -18 || Sending working sample || Sending working sample ||[http://wiki.flashbay.com/index.php?title=Sending_Samples#Working_Samples Working Samples] | |||
|- | |||
|- | |||
| 22- Nov -18 || Gift Sets Product Knowledge || Requesting VPs for Noel range ||[http://wiki.flashbay.com/index.php?title=Gift_Sets_Product_Knowledge#Flashbay_Exclusive_Gift_Sets Gift Sets Noel range] | |||
|- | |||
|- | |||
| 21- Nov -18 || Individual engraving || Which products can be individually engraved ||[http://wiki.flashbay.com/index.php?title=Individual_engraving#Individual_ENL Individual Engraving] | |||
|- | |||
|- | |||
| 15- Nov -18 || Jot (JO) branding areas || Branding areas of Jot (JO) ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Product_Awareness Jot (JO) branding areas] | |||
|- | |||
|- | |||
| 14- Nov -18 || New Product - Jot (JO) || New Exclusive Ballpoint Pen - USB drive ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_USB_Drives Jot (JO)] | |||
|- | |||
| 13- Nov -18 || Password reset for Online Customer Centre|| Password reset for Online Customer Centre ||[http://wiki.flashbay.com/index.php?title=The_Online_Customer_Centre#Password_reset_for_Online_Customer_Centre Password reset for Online Customer Centre] | |||
|- | |||
| 06- Nov -18 || Maple Box|| Any accessory ordered with MAB will be packed separately ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Extras.2FAccessories Accessories] | |||
|- | |||
| 02- Nov -18 || New Product - Bounce (BE) || New Exclusive USB drive ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_USB_Drives Bounce] | |||
|- | |||
|- | |||
|31- Oct -18 || PK, VB, GN Product knowledge update || Compatibility ||[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Earphones Earhones updaes] | |||
|- | |||
|26- Oct -18 || Discontinued Fidget Spinners || Flow(FW), Cosmic (CM), Sport Mini (SM), Sport Plus (SP) are now discontinued ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Discontinued_Gadgets Discontinued Gadgets] | |||
|- | |||
|22- Oct -18 || Bluetooth Name (BN) ||Default BN name for Speakers, Headsets and Bluetooth Earphones ||[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Audio Extras, Accessories, Upgrades] | |||
|- | |||
|- | |||
|16- Oct -18 || Vita (VA) and Lumi (LM) branding areas ||One branding area for both Vita (VA) and Lumi (LM) ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Water_Bottles Gadget Product Knowledge] | |||
|- | |||
|- | |||
|15- Oct -18 || LED behavior of USB Car Chargers ||LED behavior of USB Car Chargers ||[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#USB_Car_Chargers Power Product Knowledge USB Car Chargers] | |||
|- | |||
| 11- Oct -18 || New Product - Memo (ME) || New Exclusive USB drive ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_USB_Drives Memo] | |||
|- | |||
|11- Oct -18 || Minimum Commission Policy ||All NB orders attract £10 Minimum Commission (or local currency equivalent) ||[http://wiki.flashbay.com/index.php?title=Your_Commission#New_Business_-_Minimum_Commission_Policy Minimum Commission Policy] | |||
|- | |||
|- | |||
|09- Oct -18 || Virtual Proofs Rating Guidance ||Rating Proofs 3 star or lower ||[http://wiki.flashbay.com/index.php?title=Artwork_and_Virtual_Proofs#Virtual_Proofs_Rating_Guidance Virtual Proof Rating Guidance] | |||
|- | |||
|- | |||
|08- Oct -18 || Power FAQ/ Customers questions ||How do I get the Triple Head Cable (THC) to work? ||[http://wiki.flashbay.com/index.php?title=Power_FAQs#CUSTOMER.27S_QUESTIONS Power FAQ] | |||
|- | |||
|- | |||
|01- Oct -18 || Graphics Training ||Graphics Training was added to Sales Staff Training ||[http://wiki.flashbay.com/index.php?title=Sales_Staff_Training Graphics Training] | |||
|- | |||
|- | |||
|29- Sep -18 || Power bank Air Freight Shipping Service - European customers only || Power bank Air Freight Shipping Service||[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Services Power Product Knowledge Services] | |||
|- | |||
|- | |||
|25- Sep -18 || Charging cable length || Power and Audio FAQs are updated ||[http://wiki.flashbay.com/index.php?title=Power_FAQs Power FAQs] | |||
|- | |||
|06- Sep -18 || New Products - Christmas Gift Sets, Power Bank and Inductive charger || New Exclusively engraved Maple, Forest, Noel S, M,L ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_USB_Drives Noel] | |||
|- | |||
| 24- Aug -18 || New Product - Milano (ML) || New Exclusive USB drive ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_USB_Drives Milano] | |||
|- | |||
| 21- Aug -18 || New Product - Connex (CX) || New product in Keyring cables category ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Keyring_Cables Connex] | |||
|- | |||
| 16- Aug -18 || New Product - Lumi (LM) || New product in LED torches category ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#LED_Torches Lumi] | |||
|- | |||
| 16- Aug -18 || New Product - Rescue (RU) ||Power product knowledge update, Items codes update ||[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Power_Bank_Models Rescue] | |||
|- | |||
| 16- Aug -18 || New Product - Christmas (CT) || Christmas comes early (product codes are updated) ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_USB_Drives Christmas] | |||
|- | |||
|- | |||
| 16- Aug -18 || New Product - Vita (VA) || New product in Water Bottles category ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Water_Bottles Vita] | |||
|- | |||
|- | |||
| 09- Aug -18 || OTG Flash Drive compatibility with DP and DPUS || OTG Flash Drive compatibility with DP and DPUS ||[http://wiki.flashbay.com/index.php?title=Memory_FAQ#Are_OTG_Flash_Drive_compatibile_with_DP_and_DPUS.3F Are OTG Flash Drives compatible with DP and DPUS?] | |||
|- | |||
|- | |||
| 27- July -18 || Order tracking tool || Order tracking tool for UPS, FedEx,TNT ||[http://wiki.flashbay.com/index.php?title=Order_tracking_tool Order tracking tool] | |||
|- | |||
|- | |||
| 26- July -18 || New Product - Big Boost (BB) || Power product knowledge update, Items codes update ||[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Power_Bank_Models Big Boost] | |||
|- | |||
|- | |||
| 26- July -18 || Packaging of orders || Packaging of orders ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Packaging Packaging] | |||
|- | |||
|- | |||
| 23- July -18 || Data Preload Check list || Data Preload Check list ||[http://wiki.flashbay.com/index.php?title=After_Sales_Awareness#Data_Preload_Check_List Data Preload Check list] | |||
|- | |||
|- | |||
| 23- July -18 || Sales Order Check list || Sales Order Check list ||[http://wiki.flashbay.com/index.php?title=After_Sales_Awareness Sales Order Check list] | |||
|- | |||
| 23- July -18 || Graphics standards for Sales|| Graphics standards for Sales ||[http://wiki.flashbay.com/index.php?title=Artwork_and_Virtual_Proofs#Graphics_standards_for_Sales Graphics standards for Sales] | |||
|- | |||
|- | |||
| 20- July -18 || Charging shipping cost for Power, Audio, Gift sets || It is mandatory to charge shipping for Power, Audio and Gift sets ||[http://wiki.flashbay.com/index.php?title=Power_Sales_Staff_Manual Charging shipping cost for Power, Audio, Gift sets] | |||
|- | |||
|- | |||
| 19- July -18 || Audio FAQ || Aqua (AQ) has no LED ||[http://wiki.flashbay.com/index.php?title=Audio_FAQ#Why_is_there_no_LED_on_Aqua_.28AQ.29_indicating_charging_status.3F Why is there no LED on Aqua (AQ)?] | |||
|- | |||
|- | |||
| 19- July -18 || Gadget FAQ || Charging with Multi (MU) cable ||[http://wiki.flashbay.com/index.php?title=Gadget_FAQ#USB_CABLES Charging with Multi (MU) cable] | |||
|- | |||
|- | |||
| 17- July -18 || Power FAQ || What batteries are used for Power Banks? ||[http://wiki.flashbay.com/index.php?title=Power_FAQs#What_batteries_are_used_for_the_Power_Banks.3F What batteries are used for Power Banks?] | |||
|- | |||
|- | |||
| 12- July -18 || EU TAX codes || EU TAX codes for NS ||[http://wiki.flashbay.com/index.php?title=Netsuite#Netsuite_-_Scheduling_a_Sales_Order EU TAX codes] | |||
|- | |||
|- | |||
| 05- July -18 || SEO (sister websites) || New Web Leads from SEO (sister) website ||[http://wiki.flashbay.com/index.php?title=The_Flashbay_Website SEO websites] | |||
|- | |||
|- | |||
| 04- July -18 || Audio FAQ || Updated Battery Life and Charge Time info for all Audio Products ||[http://wiki.flashbay.com/index.php?title=Audio_FAQ Battery Life and Charge Time] | |||
|- | |||
| 03- July -18 || New Starter Checklist || Updated New Starter Checklist ||[http://wiki.flashbay.com/index.php?title=Sales_Trainee_Check_List New Starter Checklist] | |||
|- | |||
|- | |||
| 02- July -18 || Shipping USB Travel Charger (LD) to Saudi Arabia|| We cannot ship LD to Saudi Arabia || [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#USB_Travel_Chargers USB Travel Chager] | |||
|- | |||
|- | |||
| 29- June -18 || NetSuite Leads Individuals|| New criterias for for individual leads || [http://wiki.flashbay.com/index.php?title=Netsuite#Netsuite_-_Leads NetSuite Leads] | |||
|- | |||
| 22- June -18 || Orders with non standard (longer) lead times|| Orders with non standard (longer) lead times || [http://wiki.flashbay.com/index.php?title=Special_Requests#Orders_with_non-standard_.28longer.29_deadline Orders with non standard (longer) lead times ] | |||
|- | |||
| 22- June -18 || Discontinued products update|| Discontinued Cases - Sol (SO), Fusion (FO) || [http://wiki.flashbay.com/index.php?title=Cases_Product_Knowledge Discontinued products] | |||
|- | |||
| 21- June -18 || New Products Stand (SA) and Incline (IE)|| Power Product Knowledge update, Item codes|| [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Inductive_Chargers Phone stands inductive chargers Stand (SA) and Incline (IE)]] | |||
|- | |||
| 20- June -18 || Power banks FAQ || We can now ship Power banks to Kuwait, UAE; all of EU except Cyprus || [http://wiki.flashbay.com/index.php?title=Power_Sales_Staff_Manual#To_which_countries_can_we_ship_Power_banks.3F To which countries can we ship Power banks?] | |||
|- | |||
|- | |||
| 15- June -18 || Incoterms || Incoterms changed from DDP to DAP|| [Please check individual Product category FAQs] | |||
|- | |||
| 14- June -18 || New Product Aqua (AQ)|| Audio Product Knowledge update, Item codes|| [http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Bluetooth_Speakers Waterproof Speaker Aqua (AQ)] | |||
|- | |||
| 08- June -18 || New Product Tavolo (TV)|| Power Product Knowledge update, Item codes|| [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Flashbay_Exclusive_Inductive_Chargers in-desk inductive charger Tavolo (TV)] | |||
|- | |||
| 07- June -18 || Individual Engraving || Available fonts for Individual Engraving || [http://wiki.flashbay.com/index.php?title=Individual_engraving Individual Engraving] | |||
|- | |||
|- | |||
| 05- June -18 || Power Product Knowledge Packaging|| Packaging of Carabiner (CR), Neckstrap (NS)/ Printed Neckstrap (PNS) with Power bank order|| [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Packaging Packaging] | |||
|- | |||
|- | |||
| 31- May -18 || New Product Stage (SG)|| Power Product Knowledge update, commodity code, Item codes|| [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Flashbay_Exclusive_Inductive_Chargers Mousepad inductive charger Stage (SG)] | |||
|- | |||
| 28- May -18 || Extra Shipping Fee Countries || Shipping fee for African countries (except South Africa)|| [http://wiki.flashbay.com/index.php?title=Extra_Shipping_Fee_Countries Extra Shipping Fee of of African and non-EU territories] | |||
|- | |||
|- | |||
| 25- May -18 || Audio training || Audio training update|| [http://wiki.flashbay.com/index.php?title=Sales_Staff_Training Audio training] | |||
|- | |||
| 25- May -18 || AU C-tick Certificates|| AE, UN, LP, MO, ID, VT were updated with AU C-tick Certificate|| [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge Power Product Knowledge] | |||
|- | |||
| 23- May -18 || HR update|| Employee Privacy Policy|| [http://wiki.flashbay.com/images/e/eb/Employee_Privacy_Policy.pdf Employee Privacy Policy] | |||
|- | |||
| 21- May -18 || Discontinued products update|| Added: Axis, Note - discontinued Memory; Nappa, Craft, Jet - discontinued Audio, Coral - discontinued Cases || [http://wiki.flashbay.com/index.php?title=Product_Knowledge#Discontinued_USB_Drives Discontinued products] | |||
|- | |||
| 21- May -18 || Discontinued products has been removed from the list || Removed: Axis, Nappa, Craft, Jet, Coral, Note || | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Discontinued_USB_Drives Discontinued products] | |||
|- | |||
| 17- May -18 || Laser Engraving (ENL) Effect || Laser Engraving Effect || | |||
[http://wiki.flashbay.com/index.php?title=Artwork_and_Virtual_Proofs#Laser_Engraving_.28ENL.29_on_Virtual_Proof Laser Engraving (ENL) Effect] | |||
|- | |||
|- | |||
| 16- May -18 || Magnetic Box (MB) || Product awareness - Magnetic Box (MB) update - raised white foam || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Product_awareness MB] | |||
|- | |||
| 16- May -18 || Magnetic Box Square (MBSQ) || Pictures update - white foam || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge MBSQ] | |||
|- | |||
| 15- May -18 || Power General Knowledge PPT || Latest version update || | |||
[http://wiki.flashbay.com/index.php?title=Sales_Staff_Training Power Banks] | |||
|- | |||
| 11- May -18 || Sol (SO) Cases || New case added to the product knowledge and item codes guide || | |||
[http://wiki.flashbay.com/index.php?title=Cases_Product_Knowledge#Standard_iPhone_Case_Models Sol (SO)] | |||
|- | |||
| 07- May -18 || Audio FAQ || Battery life - earphones || | |||
[http://wiki.flashbay.com/index.php?title=Audio_FAQ#CUSTOMER.27S_QUESTIONS Audio FAQ] | |||
|- | |||
| 04- May -18 || Grain Bluetooth (GNB), Vibe Bluetooth (VBB), Peak Bluetooth (PKB) || New products added and item codes guide updated || | |||
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge Bluetooth Earphones] | |||
|- | |||
| 03- May -18 || Fusion (FO) Cases || New case added to the product knowledge and item codes guide || | |||
[http://wiki.flashbay.com/index.php?title=Cases_Product_Knowledge#Standard_iPhone_Case_Models Fusion (FO)] | |||
|- | |||
| 03- May -18 || Pass (PA) Gadget || New gadget added to the product knowledge and item codes guide || | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Standard_Phone_Wallet_Models Pass(PA)] | |||
|- | |||
| 30- April -18 || Motion (MT) USB cable || New gadget added to the product knowledge and item codes guide || | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Standard_Keyring_Cable_Models Motion (MT)] | |||
|- | |||
| 30- April -18 || Laser Engraving effect on VPs || Laser Engraving effect on VPs|| | |||
[http://wiki.flashbay.com/index.php?title=Artwork_and_Virtual_Proofs#Laser_Engraving_.28ENL.29_on_Virtual_Proof Laser Engraving effect on Virtual Proofs] | |||
|- | |||
|- | |||
| 27- April -18 || Kit (KT) || New gadget added || | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge Kit (KT)] | |||
|- | |||
|- | |||
| 27- April -18 || Vibe (VB) || New audio product added || | |||
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge Vibe (VB)] | |||
|- | |||
|- | |||
| 26- April -18 || Items code guides || Rearranged all products in alphabetical order || | |||
[http://wiki.flashbay.com/index.php?title=Sales_Support_Information#Commodity_codes_for_all_products Codes for all products] | |||
|- | |||
|- | |||
| 25- April -18 || Multi (MU) || New Keyring Cable: Multi (MU) || | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Standard_Keyring_Cable_Models Multi Keyring Cable] | |||
|- | |||
|- | |||
| 23- April -18 || Earphones commodity code || Earphones commodity code || | |||
[http://wiki.flashbay.com/index.php?title=Audio_FAQ#Incoterms_and_commodity_code Audio FAQ] | |||
|- | |||
|- | |||
| 20- April -18 || Loop (LP) || New Power Product: Loop (LP) Inductive Charger || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Flashbay_Exclusive_Inductive_Chargers Flashbay Exclusive Inductive Chargers] | |||
|- | |||
|- | |||
| 20- April -18 || Grain (GN), Peak (PK) || New Audio Products: Grain (GN) and Peak (PK) Earphones || | |||
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Flashbay Exclusive Audio models] | |||
|- | |||
|- | |||
| 20- April -18 || Volt (VT) || New Power Product: Volt (VT) || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Flashbay_Exclusive_Power_Bank_Models Flashbay Exclusive Power Bank Models] | |||
|- | |||
|- | |||
| 20- April -18 || Phone Stand Box (PSB) || New Audio Accessory: Phone Stand Box (PSB) || | |||
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Audio Extras, Accessories, Upgrades] | |||
|- | |||
|- | |||
| 18- April -18 || Zimbra mail composing settings || Official font, font size and font colour to be used || | |||
[http://wiki.flashbay.com/index.php?title=Email_use_and_Mailbox_maintenance Email style/appearance] | |||
|- | |||
|- | |||
| 18- April -18 || Accessories || All boxes come with white foam, see pictures || | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Extras.2FAccessories Accessories] | |||
|- | |||
|- | |||
| 17- April -18 || Tag (TA) || New Gadget Product: Tag (TA) || | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Standard_Keyring_Cable_Models Tag Keyring Cable] | |||
|- | |||
|- | |||
| 11- April -18 || Power bank new capacities || MP,CO, LX, FT, ET available in 2200mAh; EC, JY available in 4400mAh|| | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge Power Product Knowledge] | |||
|- | |||
| 11- April -18 || To which countries can we ship Power banks?|| We ship PBs to countries where we have designated Power bank page on the website|| | |||
[http://wiki.flashbay.com/index.php?title=Power_Sales_Staff_Manual#To_which_countries_can_we_ship_Power_Banks.3F To which countries can we ship Power Banks?] | |||
|- | |||
|- | |||
| 29- March -18 || Printed Neckstrap (PNS) Commodity code || Commodity code for PNS|| | |||
[http://wiki.flashbay.com/index.php?title=Sales_Support_Information#Commodity_codes_for_all_products Commodity codes for all products] | |||
|- | |||
|- | |||
| 23- March -18 || Bridge (BG) || New Product: Bridge Power bank|| | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Flashbay_Exclusive_Power_Bank_Models Bridge] | |||
|- | |||
|- | |||
| 23- March -18 || Boost (BS) || New Product: Boost Power Bank|| | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Flashbay_Exclusive_Power_Bank_Models Boost] | |||
|- | |||
|- | |||
| 15- March -18 || Aero (AO) || New Product: Aero Inductive Charger|| | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Flashbay_Exclusive_Inductive_Chargers Aero] | |||
|- | |||
|- | |||
| 15- March -18 || Forest (FR) || New Product: Forest Inductive Charger|| | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Flashbay_Exclusive_Inductive_Chargers Forest] | |||
|- | |||
|- | |||
| 15- March -18 || Logo file Guide format || Which files formats are preferred and which are to be avoided for logo|| | |||
[http://wiki.flashbay.com/index.php?title=Artwork_and_Virtual_Proofs#Artwork Most commonly used file formats for logo] | |||
|- | |||
|- | |||
| 02- March -18 || Inductive Chargers charging time || How long does it take to charge a phone with Inductive Chargers?|| | |||
[http://wiki.flashbay.com/index.php?title=Power_FAQs#INDUCTIVE_CHARGERS How long does it take to charge a phone with an Inductive Charger?] | |||
|- | |||
|- | |||
| 28- Feb -18 || Minimum Daily Activity Requirement || Calls|| | |||
[http://wiki.flashbay.com/index.php?title=Minimum_Profit_Requirement_and_Minimum_Daily_Activity_Requirement Contribution of calls to the Daily Activity Requirement] | |||
|- | |||
|- | |||
| 28- Feb -18 || Ellipse (EL) branding area || Memory Product Awareness|| | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Product_Awareness Product Awareness] | |||
|- | |||
|- | |||
| 23- Feb -18 || Gadget Product Knowledge || Age restriction of Fidget Spinners|| | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Flashbay_Exclusive_Fidget_Spinner_Models Fidget Spinners] | |||
|- | |||
|- | |||
| 22- Feb -18 || Who to contact || Who to contact Pre-Sales, Sales, Aftersales, Office and other|| | |||
[http://wiki.flashbay.com/index.php?title=Office_Manual#Who_to_contact Who to contact ] | |||
|- | |||
|- | |||
| 20- Feb -18 || Maximum output of LD (Latitude)|| Max output of LD (Latitude)|| | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Standard_USB_Chargers Latitude USB Travel Charger ] | |||
|- | |||
|- | |||
| 20- Feb -18 || Commodity codes and item codes for all products|| Sales Support Information|| | |||
[http://wiki.flashbay.com/index.php?title=Sales_Support_Information#Commodity_codes_for_all_products Item codes and commodity codes for all products] | |||
|- | |||
|- | |||
| 20- Feb -18 || Commodity codes Phone Wallet, iPad cases, Fidget Spinners|| Gadget commodity codes|| | |||
[http://wiki.flashbay.com/index.php?title=Gadget_FAQ#Incoterms_and_commodity_code Incoterms and commodity code] | |||
|- | |||
|- | |||
| 09- Feb -18 || Coral (CK)|| New Product: Coral iPad Case Gadget|| | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Standard_iPad_Case_Models Coral] | |||
|- | |||
|- | |||
| 07- Feb -18 || 70 days overdue|| Commission for customers that are 70 days overdue = ex commission|| | |||
[http://wiki.flashbay.com/index.php?title=Your_Commission#70_days_overdue_.3D_ex-commission 70 days overdue] | |||
|- | |||
|- | |||
| 06- Feb -18 || Fidget Spinner Pantone matched shells || Fidget Spinners can be Pantone macthed || | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Flashbay_Exclusive_Gadget_Models Flashbay Exclusive Gadget Models] | |||
|- | |||
|- | |||
| 31- Jan -18 || Gift Case Small (GCS) || New Product: Gift Case Small Accessory || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Gift Case Small] | |||
|- | |||
|- | |||
| 23- Jan -18 || Country Sales Team Specific DE || 2018 import documents for GEMA || | |||
[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#German_Sales_Team 2018 import documents for GEMA] | |||
|- | |||
|- | |||
| 23- Jan -18 || Magnetic Box Power Bank Large (MBPL) || New Product: Magnetic Box Power Bank Large Accessory || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Magnetic Box Power Bank Large] | |||
|- | |||
|- | |||
| 16- Jan -18 || Sport Plus (SU) || New Product: Sport Plus Fidget Spinner || | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Flashbay_Exclusive_Gadget_Models Sport Plus] | |||
|- | |||
|- | |||
| 16- Jan -18 || Public Holidays UK staff 2018/19 || Public Holidays UK staff 2018/19 || | |||
[http://wiki.flashbay.com/index.php?title=Holidays#For_all_UK_sales_staff Holidays for all UK staff] | |||
|- | |||
|- | |||
| 09- Jan -18 || Triple Head Cable (THC) || Triple Head Cable (THC) || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Triple Head Cable (THC)] | |||
|- | |||
|- | |||
| 08- Jan -18 || Checking text and logo on Virtual Proof || Checking text and logo on Virtual Proof || | |||
[http://wiki.flashbay.com/index.php?title=Artwork_and_Virtual_Proofs#Checking_text_and_logo_on_Virtual_Proofs Checking text and logo on Virtual Proofs] | |||
|- | |||
|- | |||
| 08- Jan -18 || Gift Case Long (GCLO) || New Product: Gift Case Long Audio Accessory || | |||
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Gift Case Long] | |||
|- | |||
|- | |||
| 05- Jan -18 || Twister Go (TG) || New Product: Twister Go USB Flash Drive || | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Exclusive_USB_Drives Twister Go] | |||
|- | |||
|- | |||
| 02- Jan -18 || Spanis Levy || Charging Spanish Royalty fee || | |||
[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#Spanish_Sales_Team Spanish Royalty fee (ventanillaunica.digital)] | |||
|- | |||
|- | |||
| 02- Jan -18 || Dutch Levy (SONT) || Charging Dutch Royalty fee (SONT) || | |||
[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#Dutch_Sales_Team Dutch Royalty fee (SONT)] | |||
|- | |||
|- | |||
| 29- Dec -17 || Responsible Sample sending || Responsible Sample sending || | |||
[http://wiki.flashbay.com/index.php?title=Sending_Samples Sending Samples] | |||
|- | |||
|- | |||
| 22- Dec -17 || Slack || General knowledge about Slack, channels || | |||
[http://wiki.flashbay.com/index.php?title=Slack Slack] | |||
|- | |||
|- | |||
| 21- Dec -17 || Battery life Jet (JT), Ray (RY), Seed (SD), Cube (CU) || Battery life on low, medium and high peak || | |||
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Flashbay Exclusive Audio Models] | |||
|- | |||
|- | |||
| 20- Dec -17 || Magnetic Box Card (MBC) || New Product: Magnetic Box Card Accessory || | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Extras.2FAccessories Magnetic Box Card] | |||
|- | |||
|- | |||
| 18- Dec -17 || Online Customer Centre || Importance of setting correct Price Levels in NetSuite || | |||
[http://wiki.flashbay.com/index.php?title=The_Online_Customer_Centre#Setting_Price_levels_in_NetSuite Setting Price levels in NetSuite ] | |||
|- | |||
|- | |||
| 14- Dec -17 || Magnetic Box Power Bank Card (MBPC) || New Product: Magnetic Box Power Bank Card Accessory || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Magnetic Box Power Bank Card] | |||
|- | |||
|- | |||
| 13- Dec -17 || Order upgrades to higher capacity|| Procedure for order upgrades to higher capacity || | |||
[http://wiki.flashbay.com/index.php?title=Order_upgrades_to_higher_capacities Order upgrades to higher capacity] | |||
|- | |||
|- | |||
| 11- Dec -17 || Closing down Aftersales cases|| How to close open Aftersales cases || | |||
[http://wiki.flashbay.com/index.php?title=Aftersales#Closing_down_Aftersales_cases Closing down Aftersales cases] | |||
|- | |||
|- | |||
| 11- Dec -17 || Order cancellation policy|| Order cancellation policy || | |||
[http://wiki.flashbay.com/index.php?title=Aftersales#Order_cancellation_policy Order cancellation policy] | |||
|- | |||
|- | |||
| 08- Dec -17 || Craft (CC)|| New Product: Craft Headphones || | |||
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Craft] | |||
|- | |||
|- | |||
| 07- Dec -17 || Indie (ID)|| New Product: Indie Headphones || | |||
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Indie] | |||
|- | |||
|- | |||
| 05- Dec -17 || Magnetic Box Square (MBSQ)|| New Product: Magnetic Box Square Accessory || | |||
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Magnetic Box Square] | |||
|- | |||
|- | |||
| 05- Dec -17 || Slim (SS)|| New Product: Slim (SS) Gadget || | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Standard_Gadget_Models Slim] | |||
|- | |||
|- | |||
| 05- Dec -17 || Examples of allowed order quantities|| Important information on ordering and shipping combination || | |||
[http://wiki.flashbay.com/index.php?title=Product_categories_-_Ordering_and_shipping_combinations#Examples_of_allowed_order_quantities Examples of allowed order quantities] | |||
|- | |||
|- | |||
| 01- Dec -17 || Product categories - Ordering and shipping combinations|| Important information on ordering and shipping combination || | |||
[http://wiki.flashbay.com/index.php?title=Product_categories_-_Ordering_and_shipping_combinations Product categories - Ordering and shipping combinations] | |||
|- | |||
|- | |||
| 30- Nov -17 || What devices are compatible with Inductive Chargers|| Updated list with compatible devices || | |||
[http://wiki.flashbay.com/index.php?title=Power_FAQs#What_devices_are_compatible_with_Inductive_Chargers.3F What devices are compatible with Inductive Chargers?] | |||
|- | |||
|- | |||
| 29- Nov -17 || Fabric Bag (FA) || New Product: Fabric Bag Power Bank Accessory || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Fabric Bag] | |||
|- | |||
|- | |||
| 29- Nov -17 || DHC comes with USB-C adaptor as wee || Product upgrade || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Extras, Accessories, Upgrades] | |||
|- | |||
|- | |||
| 29- Nov -17 || Card (CR) comes with adaptors || Product upgrade || | |||
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Product_awareness Product awareness] | |||
|- | |||
|- | |||
| 28- Nov -17 || Chasing Advance Payment Invoices || Formal procedure for chasing Advance Payment Invoices || | |||
[http://wiki.flashbay.com/index.php?title=Financial_Matters#Open_and_Overdue_Invoices_and_Payment_Chasing Open and Overdue Invoices and Payment Chasing] | |||
|- | |||
|- | |||
| 27- Nov -17 || Flex (FX) || New product: Flex USB Flash Drive launched || | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Exclusive_USB_Drives Flex] | |||
|- | |||
|- | |||
| 24- Nov -17 || Gadget Item Code Guide || Item code of Sport Mini (SM)|| | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Item_Code_Guide#Item_codes_for_Gadget_products Gadget Item Code Guide] | |||
|- | |||
|- | |||
| 24- Nov -17 || Sport Mini (SM) || New Gadget product: Sport Mini|| | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Flashbay_Exclusive_Gadget_Models Flashbay Exclusive Gadget Models] | |||
|- | |||
|- | |||
| 24- Nov -17 || Minimum Order Quantity (MOQ) and Order Quantities || Important update|| | |||
[http://wiki.flashbay.com/index.php?title=Minimum_Order_Quantity_and_Order_Quantities Minimum Order Quantity (MOQ) and Order Quantities] | |||
|- | |||
|- | |||
| 24- Nov -17 || Audio order quantities || Audio order quantities: 10, 25 and multiples of 25|| | |||
[http://wiki.flashbay.com/index.php?title=Audio_FAQ#Order_Quantities Audio FAQ] | |||
|- | |||
|- | |||
| 22- Nov -17 || Zip Wallet Headphone (ZWH) || New Audio Accessory: Zip Wallet Headphone (ZWH) || | |||
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Zip Wallet Headphone] | |||
|- | |||
|- | |||
| 22- Nov -17 || Active (AT) || New product: Active (AT) USB Flash Drive (Memory) || | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Exclusive_USB_Drives Active] | |||
|- | |||
|- | |||
| 21- Nov -17 || Slide (SE) || New product: Slide (SE) USB Flash Drive (Memory) || | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Exclusive_USB_Drives Slide] | |||
|- | |||
|- | |||
| 21- Nov -17 || Cosmic (CM) || New product: Cosmic Fidget Spinner launched (Gadgets) || | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge Cosmic] | |||
|- | |||
|- | |||
| 16- Nov -17 || Flow (FW) || New product: Flow Fidget Spinner launched (Gadgets) || | |||
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge Flow] | |||
|- | |||
|- | |||
| 15- Nov -17 || Event (EV) || Lead time of Event (EV), standard colours and PANTONE matched || | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Exclusive_Multifunctional_USB_Drives Flashbay Exclusive Multifunctional USB Drives] | |||
|- | |||
|- | |||
| 13- Nov -17 || Neckstrap || Neckstrap has now a Safety buckle || | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Extras.2FAccessories Extras/Accessories] | |||
|- | |||
|- | |||
| 10- Nov -17 || Flashbay Price Match Policy || This page goes into the details of the policy and also explains the rationale behind it || | |||
[http://wiki.flashbay.com/index.php?title=Price_matching_policy Price matching policy] | |||
|- | |||
| 10- Nov -17 || PNS with Safety buckle || Information on lead time and Pantone matching || | |||
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Extras.2FAccessories Extras/Accessories] | |||
|- | |||
| 09- Nov -17 || Duplicate Records|| How to search for duplicates, how to merge || | |||
[[http://wiki.flashbay.com/index.php?title=Netsuite#Netsuite_-_Duplicate_Records.2C_Merging Duplicate Records, Merging]] | |||
|- | |||
|- | |||
| 08- Nov -17 || Open and Overdue Invoices and Payment Chasing|| Unassigned commissions and At risk commission || | |||
[[http://wiki.flashbay.com/index.php?title=Financial_Matters#Open_and_Overdue_Invoices_and_Payment_Chasing Open and Overdue Invoices and Payment Chasing]] | |||
|- | |||
|- | |||
| 07- Nov -17 || Screen Print orders with more than 4 colour || Charging Print plate for SPR orders with more than 4 colours || | |||
[[http://wiki.flashbay.com/index.php?title=Screen_Print_orders_with_more_than_4_colours Screen Print orders with more than 4 colours]] | |||
|- | |||
|- | |||
| 07- Nov -17 || How to schedule an order for Gift sets|| How to schedule an order for Gift sets || | |||
[[http://wiki.flashbay.com/index.php?title=Gift_Sets_Sales_Staff_Manual#How_to_Schedule_an_Order How to schedule an order]] | |||
|- | |||
|- | |||
| 03- Nov -17 || How to inactivate direct Mail sending addresses || How to inactivate direct Mail sending addresses || | |||
[[http://wiki.flashbay.com/index.php?title=How_to_inactivate_direct_Mail_sending_addresses How to inactivate direct Mail sending addresses]] | |||
|- | |||
|- | |||
| 18- Oct -17 || Safety sheet 7800mAh and 3550mAh || Safety sheets || | |||
[[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Flashbay_Exclusive_Power_Bank_Models Flashbay Exclusive Power Bank Models] | |||
|- | |||
|- | |||
| 16- Oct -17 || Trustpilot || Trustpilot || | |||
[[http://wiki.flashbay.com/index.php?title=Trustpilot Sales Staff Manual Trustpilot]] | |||
|- | |||
|- | |||
| 13- Oct -17 || Nappa (NP) || New product: Nappa headphones launched|| | |||
[[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Nappa]] | |||
|- | |||
|- | |||
| 13- Oct -17 || Mambo (MO) || New product: Mambo headphones launched|| | |||
[[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Mambo]] | |||
|- | |||
|- | |||
| 13- Oct -17 || Dealing with unassigned territories || Dealing with unassigned territories|| | |||
[[http://wiki.flashbay.com/index.php?title=Dealing_with_unassigned_territories Dealing with unassigned territories ]] | |||
|- | |||
|- | |||
| 10- Oct -17 || What does the price of the Gift set include? || What dies the price of the Gift set include?|| | |||
[[http://wiki.flashbay.com/index.php?title=Gift_Sets_Sales_Staff_Manual#What_does_the_price_of_the_Gift_set_include.3F Shipping of Gift sets(point 4) ]] | |||
|- | |||
|- | |||
| 09- Oct -17 || Shipping of Gift sets || Which regulations apply for shipping Gift sets|| | |||
[[http://wiki.flashbay.com/index.php?title=Gift_Sets_Sales_Staff_Manual Shipping of Gift sets(point 6) ]] | |||
|- | |||
|- | |||
| 09- Oct -17 || Gift sets Incoterms and Commodity codes || Gift set FAQ|| | |||
[[http://wiki.flashbay.com/index.php?title=Gift_Sets_FAQ Gift sets Sales FAQ (point 2) ]] | |||
|- | |||
|- | |||
| 09- Oct -17 || Gift sets MOQ || Order quantities for Gift sets || | |||
[[http://wiki.flashbay.com/index.php?title=Gift_Sets_Sales_Staff_Manual#Minimum_Order_Quantity_.28MOQ.29_and_order_quantities Gift sets Sales Staff Manual (point 5) ]] | |||
|- | |||
|- | |||
| 09- Oct -17 || Wattage of speakers || Wattage of speakers || | |||
[[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Product_awareness Audio Product Knowledge (point 5)]] | |||
|- | |||
|- | |||
| 06- Oct -17 || LogoClub || Global launch of the LogoClub || | |||
[[http://wiki.flashbay.com/index.php?title=The_LogoClub The LogoClub]] | |||
|- | |||
|- | |||
| 02- Oct -17 || Product colours within the Gift Sets || Product colours can be changed || | |||
[[http://wiki.flashbay.com/index.php?title=Gift_Sets_Sales_Staff_Manual#Product_colours_within_the_Gift_Sets Gift Sets Sales Staff Manual (point 3)]] | |||
|-|- | |||
|- | |||
|- | |||
| 02- Oct -17 || Warranty period for Gift Sets || Warranty is according to individual products || | |||
[[http://wiki.flashbay.com/index.php?title=Gift_Sets_Sales_Staff_Manual#Warranty_period Sales Staff Manual (point 4)]] | |||
|-|- | |||
|- | |||
|- | |||
| 02- Oct -17 || Virtual Proofs for Gift Sets || VPs for all products need to be requested || | |||
[[http://wiki.flashbay.com/index.php?title=Gift_Sets_Sales_Staff_Manual#Virtual_proofs_for_Gift_Sets Gift Sets Sales Staff Manual (point 2)]] | |||
|-|- | |||
|- | |||
|-|- | |||
| 15- Sep -17 || Swift (ST) || New Memory Product: Swift USB Flash Drive || | |||
[[http://wiki.flashbay.com/index.php/Product_Knowledge#Flashbay_Exclusive_Multifunctional_USB_Drives Swift]] | |||
|- | |||
|-|- | |||
| 15- Sep -17 || Axis (AX) || New Memory Product: Axis USB Flash Drive || | |||
[[http://wiki.flashbay.com/index.php/Product_Knowledge#Flashbay_Exclusive_Multifunctional_USB_Drives Axis]] | |||
|-|- | |||
|- | |||
| 12- Sep -17 || Woodie (WD) || New Power Product: Woodie USB Car Charger || | |||
[[http://wiki.flashbay.com/index.php/Power_Product_Knowledge#Flashbay_Exclusive_USB_Chargers Woodie]] | |||
|-|- | |||
|- | |||
| 08- Sep -17 || Rex (RX) || New Power Product: Rex Power Bank || | |||
[[http://wiki.flashbay.com/index.php/Power_Product_Knowledge#Flashbay_Exclusive_Power_Bank_Models Rex]] | |||
|-|- | |||
|- | |||
| 31- Aug -17 || Memory Product Knowledge || Ink refill for IK and NT || | |||
[[http://wiki.flashbay.com/index.php/Product_Knowledge#Extras.2FAccessories Extras/Accessories]] | |||
|-|- | |||
|- | |||
| 31- Aug -17 || Power FAQ || UN (United Nations number) for Power banks || | |||
[[http://wiki.flashbay.com/index.php/Power_FAQs#Do_you_have_UN_.28United_Nations.29_number_for_the_Power_banks.3F Power FAQ (point 1.4.5)]] | |||
|-|- | |||
|- | |||
| 30- Aug -17 || New In-House Cube (CU) || Flashbay exclusive version of Cube launched to replace externally sourced "old" version || | |||
[[http://wiki.flashbay.com/index.php/Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Cube]] | |||
|-|- | |||
| 15- Aug -17 || Customer refunds || Verifying bank details || | |||
[[http://wiki.flashbay.com/index.php/Aftersales_and_Order_Troubleshooting#Customer_refunds Customer refunds]] | |||
|- | |||
| 14- Aug -17 || Sport (SP) || New Gadget Product: Sport Fidget Spinner || | |||
[[http://wiki.flashbay.com/index.php/Gadget_Product_Knowledge Sport]] | |||
|- | |||
|- | |||
| 14- Aug -17 || Change in DHL Protocol || New DHL Shipping Requirements: Contact Details Must Be Provided in Full || | |||
[[http://wiki.flashbay.com/index.php/DHL_Shipping_Requirements DHL Shipping Requirements]] | |||
|- | |||
|- | |||
| 02- Aug -17 || Latitude Conversion Capabilities || The Latitude is able to convert 110V to 240V || | |||
[[http://wiki.flashbay.com/index.php/Power_FAQs#USB_TRAVEL_CHARGER Latitiude Conversion Capabilities]] | |||
|- | |||
|- | |||
| 02- Aug -17 || Power Bank Torch Feature || All single cell power banks have had a torch function added to them || | |||
[[http://wiki.flashbay.com/index.php/Power_Product_Knowledge#Product_awareness Power Bank Torch Function]] | |||
|- | |||
|- | |||
| 28- Jul -17 || Cirque (CQ) || New Power Product: Cirque Inductive Charger || | |||
[[http://wiki.flashbay.com/index.php/Power_Product_Knowledge#Standard_USB_Chargers Cirque]] | |||
|- | |||
|- | |||
| 27- Jul -17 || Discontinuation of Duo (DU) || Limited stock available to fulfil pending orders, check with Operations || | |||
[[http://wiki.flashbay.com/index.php/Power_Product_Knowledge#Discontinued_Power_Models Discontinued Power Models]] | |||
|- | |||
|- | |||
| 25- Jul -17 || Customers who do not want to be contacted || How to deal with customers who do not wish to be contacted directly so they are not reassigned after 180 days || | |||
[[http://wiki.flashbay.com/index.php/Customers_Who_Do_Not_Want_To_Be_Contacted Customers Who Do Not Want To Be Contacted]] | |||
|- | |||
|- | |||
| 24- Jul -17 || Unison (UN) || New Audio Product: Unison Speaker || | |||
[[http://wiki.flashbay.com/index.php/Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Unison]] | |||
|- | |||
|- | |||
| 19- Jul -17 || Customs Authorisation Letter for Logo Usage || New process for orders with recognisable brands passing through customs in CN || | |||
[[http://wiki.flashbay.com/index.php/Customs_Authorisation_Letter_for_Logo_Usage Customs Authorisation Letter for Logo Usage]] | |||
|- | |||
|- | |||
| 11- Jul -17 || Ace (AE) || New Audio Product: Ace Speaker|| | |||
[[http://wiki.flashbay.com/index.php/Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Ace]] | |||
|- | |||
|- | |||
| 07- Jul -17 || Commission || The Minimum commission criteria has been updated|| | |||
[[http://wiki.flashbay.com/index.php/Your_Commission#New_Business_-_Minimum_Commission_Policy Commission Policy]] | |||
|- | |||
|- | |||
| 07- Jul -17 || Event (EV) || Minimum Order Quantity is now 50 units|| | |||
[[http://wiki.flashbay.com/index.php/Product_Knowledge#Flashbay_Exclusive_Multifunctional_USB_Drives Flashbay Exclusive Multifunctional USB Drive]] | |||
|- | |||
|- | |||
| 24- May -17 || Power bank FAQ || Power bank working samples || | |||
[[http://wiki.flashbay.com/index.php/Power_bank_FAQ#Can_I_get_a_working_sample_to_test_functionality.3F | Can I get a working sample to test functionality? (point 4.1)]] | |||
|- | |||
|- | |||
| 23- May -17 || OTG USB || Which devices support OTG function? || | |||
[[http://wiki.flashbay.com/index.php/Memory_FAQ#Which_devices_support_OTG_.28On-the-Go.29_USB_Flash_drives.3F | Which devices support OTG (On-the-Go) USB Flash drives? (point 2)]] | |||
|- | |||
|- | |||
|23- May -17 || Malware || What to look out for in an email || | |||
[[http://wiki.flashbay.com/index.php/IT_Information#Alarming_signs_of_viruses | Alarming signs of viruses (point 4.5)]] | |||
|- | |||
|- | |||
| 19- May -17 || AUX cable for AC || Funcionality of AUX cable for AC || | |||
[[http://wiki.flashbay.com/index.php/Audio_Product_Knowledge#Product_awareness | Product Awareness]] | |||
|- | |||
|- | |||
| 18- May -17 || Shipments to remote areas || Check with Shiptrack for lead times to remote areas || | |||
[[http://wiki.flashbay.com/index.php/Shipments_to_remote_areas | Shipments to remote areas]] | |||
|- | |||
|- | |||
| 17- May -17 || Lock components of working samples || Components for orders of less than or equal to 10,000 units may be requested to be held for 2 weeks || | |||
[[http://wiki.flashbay.com/index.php/Sending_Samples#Lock_components_of_working_samples | Lock components of working samples]] | |||
|- | |||
|- | |||
| 16- May -17 || Seed (SD) || New Flashbay Exclusive Bluetooth Speaker || | |||
[[http://wiki.flashbay.com/index.php/Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models | Flashbay Exclusive Audio Products (point 2)]] | |||
|- | |||
|- | |||
| 16- May -17 || Tab (TB) || New Flashbay Exclusive Bluetooth Speaker || | |||
[[http://wiki.flashbay.com/index.php/Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models | Flashbay Exclusive Audio Products (point 1)]] | |||
|- | |||
|- | |||
| 05- May -17 || Product Knowledge Updates || Orbit/Lynx Dual USB Connectors Explained || | |||
[[http://wiki.flashbay.com/index.php/Product_Knowledge#Product_Awareness | Product Awareness (point 1)]] | |||
|- | |||
|- | |||
| 05- May -17 || Orbit (OR) || New 'On-the-Go' USB Flash Drive || | |||
[[http://wiki.flashbay.com/index.php/Product_Knowledge#Flashbay_Exclusive_USB_Drives | Flashbay Exclusive USB Drives (point 14.)]] | |||
|- | |||
|- | |||
| 05- May -17 || Lynx (LY) || New 'On-the-Go' USB Flash Drive || | |||
[[http://wiki.flashbay.com/index.php/Product_Knowledge#Flashbay_Exclusive_USB_Drives | Flashbay Exclusive USB Drives (point 13.)]] | |||
|- | |||
|- | |||
| 04- May -17 || Baywatch || Archive created featuring all Flashbay Newsletters || | |||
[[http://wiki.flashbay.com/index.php/Baywatch_-_Flashbay_Newsletter Baywatch - Flashbay Newsletter]] | |||
|- | |||
|- | |||
| 26- Apr -17 || Power bank Product Knowledge Updates || Pantone matching for EC || [[http://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Flashbay_Exclusive_Power_Bank_Models| Product Knowledge (point 2)]] | |||
|- | |||
|- | |||
| 21- Apr -17 || Product Knowledge Updates || New USB Connector Design; EX packaging with MAB || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Product_Awareness| Product Awareness (point 1&2)]] | |||
|- | |||
|- | |||
| 11- Apr -17 || Journey (JY) || New LEATHER high capacity PB model || | |||
[[http://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Flashbay_Exclusive_Power_Bank_Models| Flashbay Exclusive Power Bank Models (point 2.)]] | |||
|- | |||
|- | |||
| 11- Apr -17 || Team France - Orders shipped to Monaco|| Orders shipped to Monaco|| | |||
[[http://wiki.flashbay.com/index.php/Country_Sales_Team_Specific#French_Sales_Team Orders shipped to Monaco]] | |||
|- | |||
|- | |||
| 10- Apr -17 || Team Germany - SMV for Austria - Form or Fee system || SMV for Austria - Form or Fee system|| | |||
[[http://wiki.flashbay.com/index.php/Country_Sales_Team_Specific#German_Sales_Team German Sales Team SMV for Austria - Form or Fee system]] | |||
|- | |||
|- | |||
| 06- Apr -17 || Shipping limitations - Memory, Audio, Power || Shipping limitations|| | |||
[[http://wiki.flashbay.com/index.php/Shipping_limitations_-_Memory,_Audio,_Power Shipping limitations - Memory, Audio, Power]] | |||
|- | |||
|- | |||
| 06- Apr -17 || Audio Product Awareness || Mandatory compliance marks|| | |||
[[http://wiki.flashbay.com/index.php/Audio_Product_Knowledge#Product_awareness Product Awareness (point 4.)]] | |||
|- | |||
|- | |||
| 05- Apr -17 || Cube (CU) || Audio New Product Range, New Model|| | |||
[[http://wiki.flashbay.com/index.php/Audio_Product_Knowledge#Standard_models Standard models (point 1.)]] | |||
|- | |||
|- | |||
| 05- Apr -17 || Arc (AC) || Audio New Product Range, New Model|| | |||
[[http://wiki.flashbay.com/index.php/Audio_Product_Knowledge#Standard_models Standard models (point 1.)]] | |||
|- | |||
|- | |||
| 05- Apr -17 || Duo (DU) || New USB Car Charger model|| | |||
[[http://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Standard_modelshttp://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Standard_models Standard models (point 1.)]] | |||
|- | |||
|- | |||
| 27- Mar -17 || Encore (EC) || New high capacity PB model|| | |||
[[http://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Flashbay_Exclusive_Power_Bank_Models| Flashbay Exclusive Power Bank Models (point 2.)]] | |||
|- | |||
|- | |||
| 24- Mar -17 || MDAR || 75 unique communication is required per day|| | |||
[[Minimum_Profit_Requirement_and_Minimum_Daily_Activity_Requirement| Minimum Daily Activity Requirement]] | |||
|- | |||
|- | |||
| 24-Mar -17 || Public Holiday || Public Holidays 2018 (Flashbay Ltd) || [[http://wiki.flashbay.com/index.php/Holidays#For_all_UK_sales_staff| Holidays for all UK sales staff]] | |||
|- | |||
|- | |||
| 23-Mar -17 || Sales Staff Training|| Training Materials || [[ Sales_Staff_Training| Sales Staff Training ]] | |||
|- | |||
|- | |||
| 21-Mar -17 || Special Lead times (USB)|| Lead times for custom SL, WB, EV, PNS, NS || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Product_Extras.2C_Special_requests.2C_Special_Lead_times| Product Knowledge (point 10.)]] | |||
|- | |||
|- | |||
| 14-Mar -17 || Who to contact (UK Office)|| Please send Contracts, Supplier forms to supplierforms@flashbay.com || [[http://wiki.flashbay.com/index.php/Office_Manual#Who_to_contactl| Office Manual (point 7.)]] | |||
|- | |||
|- | |||
| 02- Mar -17 || Letter Headed Paper || New Letter Headed Paper || | |||
[[Flashbay_Letter_Headed_Paper| Flashbay Letter Headed Paper]] | |||
|- | |||
|- | |||
| 02- Mar -17 || DPUS || Data Preload Unerasable Setup || | |||
[[Item_Code_Guide| Item codes for USB Services (point 4.)]] | |||
|- | |||
|- | |||
| 28- Feb -17 || Memo email || How to write a good memo email || | |||
[[http://wiki.flashbay.com/index.php/How_to_be_a_Better_Salesperson#Memo_email| Memo email (point 2.)]] | |||
|- | |||
|- | |||
| 28- Feb -17 || Data preloading || Data up to 10GB shall be uploaded via the FB data upload site || | |||
[[http://wiki.flashbay.com/index.php/IT_Information#Procedure| Data preloading (point 3.)]] | |||
|- | |||
|- | |||
| 28- Feb -17 || Power bank collections || Following instructions of courier service || | |||
[[http://wiki.flashbay.com/index.php/Power_bank_Sales_Staff_Manual#Power_bank_Collections| Power bank collections (point 8.)]] | |||
|- | |||
|- | |||
| 28- Feb -17 || How to Deal with Shipments Outside your Sales Territories || Specifications of entering orders and shipping|| | |||
[[How_to_Deal_with_Shipments_Outside_your_Sales_Territories| How to Deal with Shipments Outside your Sales Territories]] | |||
|- | |||
|- | |||
| 21- Feb -17 ||Reporting copyright infringement || How to deal with Competitors offering any of our models|| | |||
[[Reporting_copyright_infringement|Reporting copyright infringement]] | |||
|- | |||
|- | |||
| 13- Feb -17 || SMV Austromechana levy to be paid for all orders || SMV to be paid for all orders shipped to Austria|| | |||
[[http://wiki.flashbay.com/index.php/Country_Sales_Team_Specific#German_Sales_Team| German Sales Team (point 4.)]] | |||
|- | |||
|- | |||
| 24- Jan -17 ||Malware|| Virus prevention|| [[http://wiki.flashbay.com/index.php/IT_Information#In_the_event_of_virus_infection| Malware (point 4.3.)]] | |||
|- | |||
|- | |||
| 19- Jan -17 ||Power bank working samples|| ET only available in 2600 mAh || [[http://wiki.flashbay.com/index.php/Power_bank_Sales_Staff_Manual#Power_bank_working_samples_.28UK_Office.29| Power bank working samples (point 3.)]] | |||
|- | |||
| 11- Jan -17 || How many times can a powerbank charge my phone? || Correction: Power supply is 60% (prev. 80%)|| | |||
[[http://wiki.flashbay.com/index.php/Power_bank_FAQ#How_many_times_can_a_powerbank_charge_my_phone.3F| How many times can a powerbank charge my phone? (2.3) ]] | |||
|- | |||
|- | |- | ||
| 30- Dec -16 || USB Material Composition sheets || Composition sheet for: AY, EL, EX, KN, LT, NA, PO, TW, MB, MBM uploaded|| | | 30- Dec -16 || USB Material Composition sheets || Composition sheet for: AY, EL, EX, KN, LT, NA, PO, TW, MB, MBM uploaded|| |
Latest revision as of 16:48, 17 February 2022
Date of change | Subject | Brief Description | Link |
28 - Oct - 21 | New Product - Weave Tote Bag (WEA) | New Product - Weave Tote Bag (WEA) | Weave Tote Bag (WEA) |
22 - Oct - 21 | New Product - Nova Christmas Water Bottle | NV260_SCE, NV500_SCE, NV750_SCE | Nova Christmas Water Bottle |
21 - Oct - 21 | New Product - Urban Tote Bag (URB) | New Product - Urban Tote Bag (URB) | Urban Tote Bag (URB) |
19 - Oct - 21 | New Product - Revel Tote Bag (REV) | New Product - Revel Tote Bag (REV) | Revel Tote Bag (REV) |
19 - Oct - 21 | New Product - Twister Wood (WTW) | New Product - Twister Wood (WTW) | Twister Wood (WTW) |
01 - Oct - 21 | New Product - Nifty Tote Bag (NIF) | New Product - Nifty Tote Bag (NIF) | Nifty Tote Bag (NIF) |
17 - Sep- 21 | New Product - Compact Tote Bag (CMT) | New Product - Compact Tote Bag (CMT) | Compact Tote Bag (CMT) |
07 - Sep- 21 | New Product - Duet (DT) | New Product - Duet (DT) | Duet (DT) |
15 - Jul- 21 | New Product - Traveler (TL750) | New Product - Traveler (TL750) | Drinkware Product Knowledge |
15 - Jul- 21 | New Product - Traveler (TL500) | New Product - Traveler (TL500) | Drinkware Product Knowledge |
15 - Jul - 21 | New Product - Sky iON™ Face Mask (SKI) | New Product - Sky iON™ Face Mask (SKI) | Sky iON™ Face Mask (SKI) |
25 - Jun - 21 | New Product - Buddy Touch Free Tool (BY) | New Product - Buddy Touch Free Tool (BY) | Buddy Touch Free Tool (BY) |
25 - Jun - 21 | New Product - Rondo Travel Cup (RD) | New Product - Rondo Travel Cup (RD) | Rondo Travel Cup (RD) |
17 - Jun - 21 | Product update Crew Travel Cup (CW) | Individual Naming (IN) available for Crew Travel Cup (CW) | Crew Travel Cup (CW) |
19 - May- 21 | Product update - ATC, LYC, ORC | ATC, LYC, ORC now available in USB3.0 for 64GB and 128GB | ATC, LYC, ORC |
19 - May- 21 | Product update - Junior (JJ) | Junior (JJ) white, grey, and blue now with adjustable ear straps | Junior (JJ) |
18 - May- 21 | Product update - Java (JA) | Java (JA) available in 8 standard colours | Java (JA) |
18 - May- 21 | Product update - Nova Water Bottle (NV) | Nova Water Bottle (NV) available in Blue, Green, Red, Yellow, Orange and Pink | Nova Water Bottle (NV) |
30 - Apr - 21 | Product update - ATC, LYC, ORC | ATC, LYC, ORC now available in USB3.0 for 32GB | ATC, LYC, ORC |
28 - Apr - 21 | Update: EU TAX Codes | Update: Ireland (LTD):IE standard 21% to: Ireland (LTD):IE standard 23% | EU TAX Code |
21 - Apr - 21 | Product update - Refresh Water Bottle (RH) | Refresh Water Bottle (RH) Features a molded milliliter and ounce scale on the outside of the bottle | Refresh Water Bottle (RH) |
20 - Apr - 21 | Product update - Nova Water Bottle (NV) | Pantone® Matched Water Bottle | Nova Water Bottle (NV) |
20 - Apr - 21 | New Product - Crew Travel Cup (CW) | New Product - Crew Travel Cup (CW) | Crew Travel Cup (CW) |
19 - Apr - 21 | Product update - Shaker Water Bottle (SK750) | Shaker Water Bottle (SK750) Features a molded milliliter and ounce scale on the outside of the bottle | Shaker Water Bottle (SK750) |
19 - Apr - 21 | Product update - Nova Water Bottle (NV) | Nova Water Bottle (NV) available in black | Nova Water Bottle (NV) |
19 - Mar - 21 | Product update - Neo Face Mask (EO) | Neo Face Mask (EO) available in white | Neo Face Mask (EO) |
23 - Feb - 21 | New Product - Denim Face Mask (DN) | New Product - Denim Face Mask (DN) | Denim Face Mask (DN) |
11 - Feb - 21 | New Product - Sky Xtra Face Mask (SKX) | New Product - Sky Xtra Face Mask (SKX) | Sky Xtra Face Mask (SKX) |
05 - Feb - 21 | New Accessory - Printable Eco Box (PEB) | New Accessory - Face Mask | Printable Eco Box (PEB) |
21 - Jan - 21 | Product update - OTG Flash Drives 128GB | OTG Flash Drives now available in 128GB | OTG Flash Drives 128GB |
15 - Jan - 21 | Individual Naming (IN) | Service improvement - Individual Naming (IN) | Individual Naming (IN) |
13 - Jan - 21 | New Product - Junior Face Mask (JJ) | New Product - Junior Face Mask (JJ) | Junior Face Mask (JJ) |
12 - Jan - 21 | New Product - Neo Face Mask (EO) | New Product - Neo Face Mask (EO) | Neo Face Mask (EO) |
11 - Jan - 21 | Product update - Sky (SKY) | Pantone Fabric Service | Sky (SKY) |
07 - Dec - 20 | New Product - Ecosip (EP) | New Product - Ecosip (EP) | Ecosip (EP) |
04 - Nov - 20 | Lead time for Pantone matched Lizzard (WB) and Slap (SL) | Custom colour lead time increased from 9 to 11 days | Multifunctional USB Drives |
30 - Oct - 20 | New Accessory - Magnet Box Face Mask | New Accessory - Magnet Box Face Mask | Magnet Box Face Mask |
15 - Oct - 20 | Face Masks FAQ | What is the Particle Filtration Efficiency and Air Permeability of Ultra (UA)? | Face Masks FAQ |
09 - Oct - 20 | Update: EU TAX Codes | Update: EU TAX Codes | EU TAX Code |
15 - Sep- 20 | Update: Placing orders and shipping | How to place orders with multiple categories | Placing Orders and Shipping |
07 - Sep- 20 | New Accessory - Sport Lid (SPL) | New Accessory - Sport Lid (SPL) | Sport Lid (SPL) |
03 - Sep- 20 | Flasky - Sister Websites for Drinkware | List of Drinkware Sister Websites | Drinkware SEO websites |
03 - Sep- 20 | New Product - Barrier Face Shield (BR) | New Product - Barrier Face Shield (BR) | Barrier Face Shield (BR) |
01 - Sep- 20 | New Product - Sky Face Mask (SKY) | New Product - Sky Face Mask (SKY) | Sky Face Mask (SKY) |
28 - Aug- 20 | New Accessory - Cardboard Tube (TUS/TUM/TUL) | New Accessory - Cardboard Tube (TUS/TUM/TUL) | New Accessory - Cardboard Tube (TUS/TUM/TUL) |
28 - Aug- 20 | New Accessory - Collar & Carabiner | New Accessory - Collar & Carabiner | Collar & Carabiner |
28 - Aug- 20 | New Product - Crystal (CY) USB Flash Drive | New Product - Crystal (CY) USB Flash Drive | Crystal (CY) |
03 - March- 20 | List of allowed characters for Bluetooth Name (BN) | List of allowed characters for Bluetooth Name (BN) | Audio Product Knowledge |
03 - March- 20 | French Sales Team Specific - Sorecop fees | French Sales Team Specific - Sorecop fees | Copie France for France |
17 - Jan- 20 | New Products - Fruti (FU), Neat (NE) Cable Tidies | New Products - Fruti (FU), Neat (NE) Cable Tidies | Cable Tidies |
17 - Jan- 20 | New Product - Shaker (SK750) | New size available from NV (260ml) | Drinkware Product Knowledge |
17 - Jan- 20 | New Product - Nova (NV260) | New Product - Nova (NV260) | Drinkware Product Knowledge |
17 - Jan- 20 | Discontinued Product - Hydro (HY) | Discontinued Product - Hydro (HY) | Drinkware Product Knowledge |
16 - Jan- 20 | Supplying individuals or consumers in Saudi Arabia | Supplying individuals or consumers in Saudi Arabia | Supplying individuals or consumers in Saudi Arabia |
30 - Dec- 19 | Rest (RE) - New Product | Rest (RE) - New Product | Rest (RE) |
13 - Dec- 19 | Suggested orientation of the logos for Wave (WV) and Pacific (PF) Water Bottles | Suggested orientation of the logos for Wave | Drinkware Product Knowledge |
06 - Dec- 19 | Packaging: Plant-based bag | Packaging: Plant-based bag | Check Memory, Power, Audio and Gadget Product Knowledge/Packaging |
02 - Dec- 19 | Pacific (PF) - New Product | Pacific (PF) - New Product | Pacific (PF) |
02 - Dec- 19 | Shine (SN) - New Product | Shine (SN) - New Product | Shine (SN) |
25 - Nov- 19 | Wave (WV) - New Product | Wave (WV) - New Product | Wave (WV) |
18 - Nov- 19 | Fit (FI) - New Product | Fit (FI) - New Product | Fit (FI) |
18 - Nov- 19 | Refresh (RH) - New Product | Refresh (RH) - New Product | Refresh (RH) |
15 - Nov- 19 | Statement on data content | How is the data handled that customer provided for Data preload | How is the data handled that customer provided for Data preload |
14 - Nov- 19 | Which Drinkware products are dishwasher or microwave safe? | Which Drinkware products are dishwasher or microwave safe? | Check relevant product in Drinkware Product Knowledge |
06 - Nov- 19 | Individual Engraving (IN) for Nova (NV) and Vita (VA) | For NV and VA Individual Engraving area is smaller than standard ENL area | Nova (NV), Vita (VA) |
30 - Oct- 19 | Virtual Proofs Rating Guidance | Virtual Proofs Rating Guidance | Virtual Proofs Rating Guidance |
25 - Oct- 19 | Barista (BA) - New Product | Barista (BA) - New Product | Barista (BA) |
17 - Oct- 19 | In house Arc (AC) | In house Arc (AC) | Arc (AC) |
16 - Oct- 19 | Straigh (SI), Funky (FY), Fold (FD) - New Products | New Products - Straws | Drinkware Straigh (SI), Funky (FY), Fold (FD) |
10 - Oct- 19 | MOQ for all orders shipped to South Africa | MOQ for orders shipped to South Africa is 25 | MOQ for all products shipped to South Africa |
08 - Oct- 19 | Christmas products - Noel Gift Set | Christmas products - Noel Gift Sets | Noel Gift Set |
03 - Oct- 19 | Christmas products - Christmas USB, Gift Sets, Power Bank, Wireless charger | Christmas products - Christmas USB, Gift Sets, Power Bank, Wireless charger | Check Memory, Power and Gift Sets Product Knowledge |
30 - Sep- 19 | Product Categories - Placing Orders and Shipping | Which products can be placed together? | Product Categories - Placing Orders and Shipping |
26 - Sep- 19 | Bamboo Composite Box Medium (BMBM) - New Accessory | Bamboo Composite Box Medium (BMBM) - New Accessory | Bamboo Composite Box Medium (BMBM) |
26 - Sep- 19 | Bamboo Composite Box (BMB) - New Accessory | Bamboo Composite Box (BMB) - New Accessory | Bamboo Composite Box (BMB) |
10 - Sep- 19 | Lead time for Pantone matched shells | Lead time for all Pantone matched shell orders changed | For updated lead times check relevant Product Knowledge page] |
10 - Sep- 19 | How to place orders for Webcam Card (WCC) | How to place orders for Webcam Card (WCC) | Webcam Card (WCC) |
05 - Sep- 19 | Thermo (TH400) - New product | Thermo (TH400) - New product | Thermo (TH400) |
19 - Aug- 19 | Pre Production Working Samples (PPWS) | PPWS available for all product types | MOQ and Order Quantity |
05 - Aug- 19 | Guard (GU) - New product | Guard (GU) - New product | Guard (GU) |
22 - Jul- 19 | Java (JA350) - New product | Java (JA350) - New product | Java (JA350) |
15 - Jul- 19 | Nova (NV) - New product | Nova (NV) - New product | Nova (NV) |
28 - Jun- 19 | Titan (TN) - New product | Titan (TN) - New product | Titan (TN) |
24 - Jun- 19 | price_check_existing | Price check Slack channel for existing customers | #price_check_existing |
19 - Jun- 19 | Gift Sets Lead time guidelines | When to double check lead time with Operations | Gift Sets Lead time guidelines |
19 - Jun- 19 | Gadget Lead time guidelines | When to double check lead time with Operations | Gadget Lead time guidelines |
19 - Jun- 19 | Audio Lead time guidelines | When to double check lead time with Operations | Audio Lead time guidelines |
19 - Jun- 19 | Power Lead time guidelines | When to double check lead time with Operations | Power Lead time guidelines |
19 - Jun- 19 | USB Lead time guidelines | When to double check lead time with Operations | USB Lead time guidelines |
17 - Jun- 19 | Magnet Box Wireless Charger | Box for Wireless Chargers | Power Accessories |
10 - Jun- 19 | German Royalty fee, Gema - ZPÜ | Anmeldung Import ZPÜ and Anmeldung Import ZPÜ excel updated | Country Sales Team Specifics |
06 - Jun- 19 | Shipments of Power Banks, Chargers, Audio Products to Saudi Arabia | Country Sales Team Specific | Country Sales Team Specifics |
06 - Jun- 19 | Grip (GP) - New Product | New product | Grip (GP) |
20 - May- 19 | Printing FSC logo and reference on wooden products | Printing FSC logo and reference on wooden products | Memory FAQ |
17 - May- 19 | Hoop (HO) - New Product | New Product | Hoop (HO) |
15 - May- 19 | Triple Head Cable (THC) with Gift sets | THC will be packed separately and not into the Gift set | Gema for Germany |
10 - May- 19 | New product - Hydro (HY400) | New product | Drinkware Hydro (HY400) |
10 - May- 19 | New product - Star (SY) | New product | Multi tools Star (SY) |
08 - May- 19 | Jot (JO) with Magnet Box Long (MBL) | Jot (JO) with Magnet Box Long (MBL) | Memory Product Knowledge |
08 - May- 19 | Data Preload Training | Data Preload Training updated | Sales Staff Training |
01 - May- 19 | Card XL (CRXL) Capacity upgrade for CR | Card XL (CRXL) | Power Product Knowledge |
30 - Apr- 19 | Rex (RX) with Triple Head Cable (THC) in GCS | Rex (RX) with Triple Head Cable (THC) in GCS | Power Product Knowledge |
29 - Apr- 19 | Cafe (KA), maximum colours | Maximum 3 colours SPR is possible on Cafe (KA) | Gadget Product Knowledge |
29 - Apr- 19 | Sending samples to Quatar and Kuwait | How to send samples to Quatar and Kuwait | Sending samples to Quatar and Kuwait |
29 - Apr- 19 | Compresso (CP), maximum colours | Maximum 5 colour SPR is possible on Compresso (CP) | Gadget Product Knowledge |
24 - Apr- 19 | Webcam cover - commodity code update | Webcam cover commodity code | Gadgets commodity codes |
09- Apr- 19 | How to send samples - Brochure | Sending Brochure/Catalogue to leads | Brochure |
09- Apr- 19 | Code (CD) Volume Label | Code (CD) supports only capital letters for Volume Label | Code (CD) |
08- Apr- 19 | New Product - Cafe (KA) | New Product | Cafe (KA) |
15- Mar- 19 | New Product - Compresso (CP) | New Product | Compresso (CP) |
15- Mar- 19 | New Product - Hydro (HY) | New Product | Hydro (HY) Water Bottle |
26- Feb-19 | Leave Policy Japan | Leave Policy Japan | Leave Policy Japan |
22- Feb-19 | French team: Customers from Quebec | How to deal with customers from Quebec | Country Sales Team Specific/ Customers in Quebec |
21- Feb-19 | Leaver procedure | Handover of leads and customers | Procedure for leavers |
20- Feb-19 | Blue Ink option for Ink (IK) and Jot (JO) | Blue Ink option for Ink (IK) and Jot (JO) | Ink (IK), Jot (JO) Product Knowledge |
19- Feb-19 | Jot (JO) Cartridge removal guide | Jot (JO) Cartridge removal guide | Jot (JO) Product Knowledge |
05- Feb-19 | Custom Authorisation Letter | How to deal with customers that are unable to provide Authorisation letter? | Customs Authorisation Letter of Logo Usage |
05- Feb-19 | Shipping cost to Canary Island | Shipping cost to Canary Island for all product categories | Spanish Sales Team |
05- Feb-19 | Niche Markets Shipping charges | Shipping cost to Channel Islands, Iceland, Bermuda, Bahamas, British Virgin Islands, Cayman Islands | Niche Market Shipping charges |
30-Jan-19 | Code (CD) - Memory FAQs | Code (CD) - Unique Serial Numbers services | - Unique Serial Numbers services |
28- Jan-19 | Code (CD) default packaging | Code (CD) - New default packaging | Code (CD) - New default packaging |
07- Jan-19 | Code (CD) functionality and FAQs | Code (CD) functionality and FAQs | Code (CD) functionality and FAQs |
31- Dec-18 | To which countries can we ship Power banks? | To which countries can we ship Power banks? | Power FAQ |
13- Dec-18 | Wafer (WA) Material Composition Sheet | Wafer (WA) Material Composition Sheet | [Wafer (WA) Material Composition Sheet | |
06- Dec-18 | Holidays Lead information | Holiday Lead information | Lead information |
06- Dec-18 | Sales Staff procedure on scheduling orders when covering for a colleague | Scheduling orders when covering for a colleague | Sales Staff procedure on scheduling orders when covering for a colleague |
06- Dec-18 | New Product - Shield (SH) | First Webcam Cover designed by Flashbay | Shield (SH) |
05- Dec-18 | Product update - Vita (VA) | VA is not dishwasher safe | Vita (VA) |
05- Dec-18 | Memory FAQ - Code (CD) | Can Flashbay encrypt the data and preload it on Code (CD) ? | Encrypted data on Code (CD) |
30- Nov -18 | New Product - Code (CD) | New Exclusive PIN-locked USB drive | Code (CD) |
14- Nov -18 | New Product - Code (CD) | New Exclusive PIN-locked USB drive | Code (CD) |
30- Nov -18 | Triple Head Cable (THC) update | Triple Head Cable (THC) now has a flag that shows how to use it | Power Product Knowledge |
29- Nov -18 | Royalty Exemption Certificates for Germany and Spain | Royalty Exemption Certificates for Germany and Spain | Country Sales Team Specific |
29- Nov -18 | German Packaging Law - LUCID registration | Mandatory LUCID packaging number for Germany | German Sales Team |
23- Nov -18 | MSDS Safety Certificate update | Certificates are updated for AE, UN, AQ, AC, BB, CO, MP, LX, ET, FT, EC, RX | MSDS |
22- Nov -18 | Sending working sample | Sending working sample | Working Samples |
22- Nov -18 | Gift Sets Product Knowledge | Requesting VPs for Noel range | Gift Sets Noel range |
21- Nov -18 | Individual engraving | Which products can be individually engraved | Individual Engraving |
15- Nov -18 | Jot (JO) branding areas | Branding areas of Jot (JO) | Jot (JO) branding areas |
14- Nov -18 | New Product - Jot (JO) | New Exclusive Ballpoint Pen - USB drive | Jot (JO) |
13- Nov -18 | Password reset for Online Customer Centre | Password reset for Online Customer Centre | Password reset for Online Customer Centre |
06- Nov -18 | Maple Box | Any accessory ordered with MAB will be packed separately | Accessories |
02- Nov -18 | New Product - Bounce (BE) | New Exclusive USB drive | Bounce |
31- Oct -18 | PK, VB, GN Product knowledge update | Compatibility | Earhones updaes |
26- Oct -18 | Discontinued Fidget Spinners | Flow(FW), Cosmic (CM), Sport Mini (SM), Sport Plus (SP) are now discontinued | Discontinued Gadgets |
22- Oct -18 | Bluetooth Name (BN) | Default BN name for Speakers, Headsets and Bluetooth Earphones | Audio Extras, Accessories, Upgrades |
16- Oct -18 | Vita (VA) and Lumi (LM) branding areas | One branding area for both Vita (VA) and Lumi (LM) | Gadget Product Knowledge |
15- Oct -18 | LED behavior of USB Car Chargers | LED behavior of USB Car Chargers | Power Product Knowledge USB Car Chargers |
11- Oct -18 | New Product - Memo (ME) | New Exclusive USB drive | Memo |
11- Oct -18 | Minimum Commission Policy | All NB orders attract £10 Minimum Commission (or local currency equivalent) | Minimum Commission Policy |
09- Oct -18 | Virtual Proofs Rating Guidance | Rating Proofs 3 star or lower | Virtual Proof Rating Guidance |
08- Oct -18 | Power FAQ/ Customers questions | How do I get the Triple Head Cable (THC) to work? | Power FAQ |
01- Oct -18 | Graphics Training | Graphics Training was added to Sales Staff Training | Graphics Training |
29- Sep -18 | Power bank Air Freight Shipping Service - European customers only | Power bank Air Freight Shipping Service | Power Product Knowledge Services |
25- Sep -18 | Charging cable length | Power and Audio FAQs are updated | Power FAQs |
06- Sep -18 | New Products - Christmas Gift Sets, Power Bank and Inductive charger | New Exclusively engraved Maple, Forest, Noel S, M,L | Noel |
24- Aug -18 | New Product - Milano (ML) | New Exclusive USB drive | Milano |
21- Aug -18 | New Product - Connex (CX) | New product in Keyring cables category | Connex |
16- Aug -18 | New Product - Lumi (LM) | New product in LED torches category | Lumi |
16- Aug -18 | New Product - Rescue (RU) | Power product knowledge update, Items codes update | Rescue |
16- Aug -18 | New Product - Christmas (CT) | Christmas comes early (product codes are updated) | Christmas |
16- Aug -18 | New Product - Vita (VA) | New product in Water Bottles category | Vita |
09- Aug -18 | OTG Flash Drive compatibility with DP and DPUS | OTG Flash Drive compatibility with DP and DPUS | Are OTG Flash Drives compatible with DP and DPUS? |
27- July -18 | Order tracking tool | Order tracking tool for UPS, FedEx,TNT | Order tracking tool |
26- July -18 | New Product - Big Boost (BB) | Power product knowledge update, Items codes update | Big Boost |
26- July -18 | Packaging of orders | Packaging of orders | Packaging |
23- July -18 | Data Preload Check list | Data Preload Check list | Data Preload Check list |
23- July -18 | Sales Order Check list | Sales Order Check list | Sales Order Check list |
23- July -18 | Graphics standards for Sales | Graphics standards for Sales | Graphics standards for Sales |
20- July -18 | Charging shipping cost for Power, Audio, Gift sets | It is mandatory to charge shipping for Power, Audio and Gift sets | Charging shipping cost for Power, Audio, Gift sets |
19- July -18 | Audio FAQ | Aqua (AQ) has no LED | Why is there no LED on Aqua (AQ)? |
19- July -18 | Gadget FAQ | Charging with Multi (MU) cable | Charging with Multi (MU) cable |
17- July -18 | Power FAQ | What batteries are used for Power Banks? | What batteries are used for Power Banks? |
12- July -18 | EU TAX codes | EU TAX codes for NS | EU TAX codes |
05- July -18 | SEO (sister websites) | New Web Leads from SEO (sister) website | SEO websites |
04- July -18 | Audio FAQ | Updated Battery Life and Charge Time info for all Audio Products | Battery Life and Charge Time |
03- July -18 | New Starter Checklist | Updated New Starter Checklist | New Starter Checklist |
02- July -18 | Shipping USB Travel Charger (LD) to Saudi Arabia | We cannot ship LD to Saudi Arabia | USB Travel Chager |
29- June -18 | NetSuite Leads Individuals | New criterias for for individual leads | NetSuite Leads |
22- June -18 | Orders with non standard (longer) lead times | Orders with non standard (longer) lead times | Orders with non standard (longer) lead times |
22- June -18 | Discontinued products update | Discontinued Cases - Sol (SO), Fusion (FO) | Discontinued products |
21- June -18 | New Products Stand (SA) and Incline (IE) | Power Product Knowledge update, Item codes | Phone stands inductive chargers Stand (SA) and Incline (IE)] |
20- June -18 | Power banks FAQ | We can now ship Power banks to Kuwait, UAE; all of EU except Cyprus | To which countries can we ship Power banks? |
15- June -18 | Incoterms | Incoterms changed from DDP to DAP | [Please check individual Product category FAQs] |
14- June -18 | New Product Aqua (AQ) | Audio Product Knowledge update, Item codes | Waterproof Speaker Aqua (AQ) |
08- June -18 | New Product Tavolo (TV) | Power Product Knowledge update, Item codes | in-desk inductive charger Tavolo (TV) |
07- June -18 | Individual Engraving | Available fonts for Individual Engraving | Individual Engraving |
05- June -18 | Power Product Knowledge Packaging | Packaging of Carabiner (CR), Neckstrap (NS)/ Printed Neckstrap (PNS) with Power bank order | Packaging |
31- May -18 | New Product Stage (SG) | Power Product Knowledge update, commodity code, Item codes | Mousepad inductive charger Stage (SG) |
28- May -18 | Extra Shipping Fee Countries | Shipping fee for African countries (except South Africa) | Extra Shipping Fee of of African and non-EU territories |
25- May -18 | Audio training | Audio training update | Audio training |
25- May -18 | AU C-tick Certificates | AE, UN, LP, MO, ID, VT were updated with AU C-tick Certificate | Power Product Knowledge |
23- May -18 | HR update | Employee Privacy Policy | Employee Privacy Policy |
21- May -18 | Discontinued products update | Added: Axis, Note - discontinued Memory; Nappa, Craft, Jet - discontinued Audio, Coral - discontinued Cases | Discontinued products |
21- May -18 | Discontinued products has been removed from the list | Removed: Axis, Nappa, Craft, Jet, Coral, Note | |
17- May -18 | Laser Engraving (ENL) Effect | Laser Engraving Effect | |
16- May -18 | Magnetic Box (MB) | Product awareness - Magnetic Box (MB) update - raised white foam | |
16- May -18 | Magnetic Box Square (MBSQ) | Pictures update - white foam | |
15- May -18 | Power General Knowledge PPT | Latest version update | |
11- May -18 | Sol (SO) Cases | New case added to the product knowledge and item codes guide | |
07- May -18 | Audio FAQ | Battery life - earphones | |
04- May -18 | Grain Bluetooth (GNB), Vibe Bluetooth (VBB), Peak Bluetooth (PKB) | New products added and item codes guide updated | |
03- May -18 | Fusion (FO) Cases | New case added to the product knowledge and item codes guide | |
03- May -18 | Pass (PA) Gadget | New gadget added to the product knowledge and item codes guide | |
30- April -18 | Motion (MT) USB cable | New gadget added to the product knowledge and item codes guide | |
30- April -18 | Laser Engraving effect on VPs | Laser Engraving effect on VPs | |
27- April -18 | Kit (KT) | New gadget added | |
27- April -18 | Vibe (VB) | New audio product added | |
26- April -18 | Items code guides | Rearranged all products in alphabetical order | |
25- April -18 | Multi (MU) | New Keyring Cable: Multi (MU) | |
23- April -18 | Earphones commodity code | Earphones commodity code | |
20- April -18 | Loop (LP) | New Power Product: Loop (LP) Inductive Charger | |
20- April -18 | Grain (GN), Peak (PK) | New Audio Products: Grain (GN) and Peak (PK) Earphones | |
20- April -18 | Volt (VT) | New Power Product: Volt (VT) | |
20- April -18 | Phone Stand Box (PSB) | New Audio Accessory: Phone Stand Box (PSB) | |
18- April -18 | Zimbra mail composing settings | Official font, font size and font colour to be used | |
18- April -18 | Accessories | All boxes come with white foam, see pictures | |
17- April -18 | Tag (TA) | New Gadget Product: Tag (TA) | |
11- April -18 | Power bank new capacities | MP,CO, LX, FT, ET available in 2200mAh; EC, JY available in 4400mAh | |
11- April -18 | To which countries can we ship Power banks? | We ship PBs to countries where we have designated Power bank page on the website | |
29- March -18 | Printed Neckstrap (PNS) Commodity code | Commodity code for PNS | |
23- March -18 | Bridge (BG) | New Product: Bridge Power bank | |
23- March -18 | Boost (BS) | New Product: Boost Power Bank | |
15- March -18 | Aero (AO) | New Product: Aero Inductive Charger | |
15- March -18 | Forest (FR) | New Product: Forest Inductive Charger | |
15- March -18 | Logo file Guide format | Which files formats are preferred and which are to be avoided for logo | |
02- March -18 | Inductive Chargers charging time | How long does it take to charge a phone with Inductive Chargers? |
How long does it take to charge a phone with an Inductive Charger? |
28- Feb -18 | Minimum Daily Activity Requirement | Calls | |
28- Feb -18 | Ellipse (EL) branding area | Memory Product Awareness | |
23- Feb -18 | Gadget Product Knowledge | Age restriction of Fidget Spinners | |
22- Feb -18 | Who to contact | Who to contact Pre-Sales, Sales, Aftersales, Office and other | |
20- Feb -18 | Maximum output of LD (Latitude) | Max output of LD (Latitude) | |
20- Feb -18 | Commodity codes and item codes for all products | Sales Support Information | |
20- Feb -18 | Commodity codes Phone Wallet, iPad cases, Fidget Spinners | Gadget commodity codes | |
09- Feb -18 | Coral (CK) | New Product: Coral iPad Case Gadget | |
07- Feb -18 | 70 days overdue | Commission for customers that are 70 days overdue = ex commission | |
06- Feb -18 | Fidget Spinner Pantone matched shells | Fidget Spinners can be Pantone macthed | |
31- Jan -18 | Gift Case Small (GCS) | New Product: Gift Case Small Accessory | |
23- Jan -18 | Country Sales Team Specific DE | 2018 import documents for GEMA | |
23- Jan -18 | Magnetic Box Power Bank Large (MBPL) | New Product: Magnetic Box Power Bank Large Accessory | |
16- Jan -18 | Sport Plus (SU) | New Product: Sport Plus Fidget Spinner | |
16- Jan -18 | Public Holidays UK staff 2018/19 | Public Holidays UK staff 2018/19 | |
09- Jan -18 | Triple Head Cable (THC) | Triple Head Cable (THC) | |
08- Jan -18 | Checking text and logo on Virtual Proof | Checking text and logo on Virtual Proof | |
08- Jan -18 | Gift Case Long (GCLO) | New Product: Gift Case Long Audio Accessory | |
05- Jan -18 | Twister Go (TG) | New Product: Twister Go USB Flash Drive | |
02- Jan -18 | Spanis Levy | Charging Spanish Royalty fee | |
02- Jan -18 | Dutch Levy (SONT) | Charging Dutch Royalty fee (SONT) | |
29- Dec -17 | Responsible Sample sending | Responsible Sample sending | |
22- Dec -17 | Slack | General knowledge about Slack, channels | |
21- Dec -17 | Battery life Jet (JT), Ray (RY), Seed (SD), Cube (CU) | Battery life on low, medium and high peak | |
20- Dec -17 | Magnetic Box Card (MBC) | New Product: Magnetic Box Card Accessory | |
18- Dec -17 | Online Customer Centre | Importance of setting correct Price Levels in NetSuite | |
14- Dec -17 | Magnetic Box Power Bank Card (MBPC) | New Product: Magnetic Box Power Bank Card Accessory | |
13- Dec -17 | Order upgrades to higher capacity | Procedure for order upgrades to higher capacity | |
11- Dec -17 | Closing down Aftersales cases | How to close open Aftersales cases | |
11- Dec -17 | Order cancellation policy | Order cancellation policy | |
08- Dec -17 | Craft (CC) | New Product: Craft Headphones | |
07- Dec -17 | Indie (ID) | New Product: Indie Headphones | |
05- Dec -17 | Magnetic Box Square (MBSQ) | New Product: Magnetic Box Square Accessory | |
05- Dec -17 | Slim (SS) | New Product: Slim (SS) Gadget | |
05- Dec -17 | Examples of allowed order quantities | Important information on ordering and shipping combination | |
01- Dec -17 | Product categories - Ordering and shipping combinations | Important information on ordering and shipping combination | |
30- Nov -17 | What devices are compatible with Inductive Chargers | Updated list with compatible devices | |
29- Nov -17 | Fabric Bag (FA) | New Product: Fabric Bag Power Bank Accessory | |
29- Nov -17 | DHC comes with USB-C adaptor as wee | Product upgrade | |
29- Nov -17 | Card (CR) comes with adaptors | Product upgrade | |
28- Nov -17 | Chasing Advance Payment Invoices | Formal procedure for chasing Advance Payment Invoices | |
27- Nov -17 | Flex (FX) | New product: Flex USB Flash Drive launched | |
24- Nov -17 | Gadget Item Code Guide | Item code of Sport Mini (SM) | |
24- Nov -17 | Sport Mini (SM) | New Gadget product: Sport Mini | |
24- Nov -17 | Minimum Order Quantity (MOQ) and Order Quantities | Important update | |
24- Nov -17 | Audio order quantities | Audio order quantities: 10, 25 and multiples of 25 | |
22- Nov -17 | Zip Wallet Headphone (ZWH) | New Audio Accessory: Zip Wallet Headphone (ZWH) | |
22- Nov -17 | Active (AT) | New product: Active (AT) USB Flash Drive (Memory) | |
21- Nov -17 | Slide (SE) | New product: Slide (SE) USB Flash Drive (Memory) | |
21- Nov -17 | Cosmic (CM) | New product: Cosmic Fidget Spinner launched (Gadgets) | |
16- Nov -17 | Flow (FW) | New product: Flow Fidget Spinner launched (Gadgets) | |
15- Nov -17 | Event (EV) | Lead time of Event (EV), standard colours and PANTONE matched | |
13- Nov -17 | Neckstrap | Neckstrap has now a Safety buckle | |
10- Nov -17 | Flashbay Price Match Policy | This page goes into the details of the policy and also explains the rationale behind it | |
10- Nov -17 | PNS with Safety buckle | Information on lead time and Pantone matching | |
09- Nov -17 | Duplicate Records | How to search for duplicates, how to merge | |
08- Nov -17 | Open and Overdue Invoices and Payment Chasing | Unassigned commissions and At risk commission | |
07- Nov -17 | Screen Print orders with more than 4 colour | Charging Print plate for SPR orders with more than 4 colours | |
07- Nov -17 | How to schedule an order for Gift sets | How to schedule an order for Gift sets | |
03- Nov -17 | How to inactivate direct Mail sending addresses | How to inactivate direct Mail sending addresses | |
18- Oct -17 | Safety sheet 7800mAh and 3550mAh | Safety sheets | |
16- Oct -17 | Trustpilot | Trustpilot | |
13- Oct -17 | Nappa (NP) | New product: Nappa headphones launched |
[Nappa] |
13- Oct -17 | Mambo (MO) | New product: Mambo headphones launched |
[Mambo] |
13- Oct -17 | Dealing with unassigned territories | Dealing with unassigned territories | |
10- Oct -17 | What does the price of the Gift set include? | What dies the price of the Gift set include? | |
09- Oct -17 | Shipping of Gift sets | Which regulations apply for shipping Gift sets | |
09- Oct -17 | Gift sets Incoterms and Commodity codes | Gift set FAQ | |
09- Oct -17 | Gift sets MOQ | Order quantities for Gift sets | |
09- Oct -17 | Wattage of speakers | Wattage of speakers | |
06- Oct -17 | LogoClub | Global launch of the LogoClub | |
02- Oct -17 | Product colours within the Gift Sets | Product colours can be changed | |
02- Oct -17 | Warranty period for Gift Sets | Warranty is according to individual products | |
02- Oct -17 | Virtual Proofs for Gift Sets | VPs for all products need to be requested | |
15- Sep -17 | Swift (ST) | New Memory Product: Swift USB Flash Drive |
[Swift] |
15- Sep -17 | Axis (AX) | New Memory Product: Axis USB Flash Drive |
[Axis] |
12- Sep -17 | Woodie (WD) | New Power Product: Woodie USB Car Charger |
[Woodie] |
08- Sep -17 | Rex (RX) | New Power Product: Rex Power Bank |
[Rex] |
31- Aug -17 | Memory Product Knowledge | Ink refill for IK and NT | |
31- Aug -17 | Power FAQ | UN (United Nations number) for Power banks | |
30- Aug -17 | New In-House Cube (CU) | Flashbay exclusive version of Cube launched to replace externally sourced "old" version |
[Cube] |
15- Aug -17 | Customer refunds | Verifying bank details | |
14- Aug -17 | Sport (SP) | New Gadget Product: Sport Fidget Spinner |
[Sport] |
14- Aug -17 | Change in DHL Protocol | New DHL Shipping Requirements: Contact Details Must Be Provided in Full | |
02- Aug -17 | Latitude Conversion Capabilities | The Latitude is able to convert 110V to 240V | |
02- Aug -17 | Power Bank Torch Feature | All single cell power banks have had a torch function added to them | |
28- Jul -17 | Cirque (CQ) | New Power Product: Cirque Inductive Charger |
[Cirque] |
27- Jul -17 | Discontinuation of Duo (DU) | Limited stock available to fulfil pending orders, check with Operations | |
25- Jul -17 | Customers who do not want to be contacted | How to deal with customers who do not wish to be contacted directly so they are not reassigned after 180 days | |
24- Jul -17 | Unison (UN) | New Audio Product: Unison Speaker |
[Unison] |
19- Jul -17 | Customs Authorisation Letter for Logo Usage | New process for orders with recognisable brands passing through customs in CN | |
11- Jul -17 | Ace (AE) | New Audio Product: Ace Speaker |
[Ace] |
07- Jul -17 | Commission | The Minimum commission criteria has been updated | |
07- Jul -17 | Event (EV) | Minimum Order Quantity is now 50 units | |
24- May -17 | Power bank FAQ | Power bank working samples |
[| Can I get a working sample to test functionality? (point 4.1)] |
23- May -17 | OTG USB | Which devices support OTG function? |
[| Which devices support OTG (On-the-Go) USB Flash drives? (point 2)] |
23- May -17 | Malware | What to look out for in an email | |
19- May -17 | AUX cable for AC | Funcionality of AUX cable for AC | |
18- May -17 | Shipments to remote areas | Check with Shiptrack for lead times to remote areas | |
17- May -17 | Lock components of working samples | Components for orders of less than or equal to 10,000 units may be requested to be held for 2 weeks | |
16- May -17 | Seed (SD) | New Flashbay Exclusive Bluetooth Speaker | |
16- May -17 | Tab (TB) | New Flashbay Exclusive Bluetooth Speaker | |
05- May -17 | Product Knowledge Updates | Orbit/Lynx Dual USB Connectors Explained | |
05- May -17 | Orbit (OR) | New 'On-the-Go' USB Flash Drive | |
05- May -17 | Lynx (LY) | New 'On-the-Go' USB Flash Drive | |
04- May -17 | Baywatch | Archive created featuring all Flashbay Newsletters | |
26- Apr -17 | Power bank Product Knowledge Updates | Pantone matching for EC | [Product Knowledge (point 2)] |
21- Apr -17 | Product Knowledge Updates | New USB Connector Design; EX packaging with MAB | [Product Awareness (point 1&2)] |
11- Apr -17 | Journey (JY) | New LEATHER high capacity PB model | |
11- Apr -17 | Team France - Orders shipped to Monaco | Orders shipped to Monaco | |
10- Apr -17 | Team Germany - SMV for Austria - Form or Fee system | SMV for Austria - Form or Fee system | |
06- Apr -17 | Shipping limitations - Memory, Audio, Power | Shipping limitations | |
06- Apr -17 | Audio Product Awareness | Mandatory compliance marks | |
05- Apr -17 | Cube (CU) | Audio New Product Range, New Model | |
05- Apr -17 | Arc (AC) | Audio New Product Range, New Model | |
05- Apr -17 | Duo (DU) | New USB Car Charger model | |
27- Mar -17 | Encore (EC) | New high capacity PB model | |
24- Mar -17 | MDAR | 75 unique communication is required per day | |
24-Mar -17 | Public Holiday | Public Holidays 2018 (Flashbay Ltd) | [Holidays for all UK sales staff] |
23-Mar -17 | Sales Staff Training | Training Materials | Sales Staff Training |
21-Mar -17 | Special Lead times (USB) | Lead times for custom SL, WB, EV, PNS, NS | [Product Knowledge (point 10.)] |
14-Mar -17 | Who to contact (UK Office) | Please send Contracts, Supplier forms to supplierforms@flashbay.com | [Office Manual (point 7.)] |
02- Mar -17 | Letter Headed Paper | New Letter Headed Paper | |
02- Mar -17 | DPUS | Data Preload Unerasable Setup | |
28- Feb -17 | Memo email | How to write a good memo email | |
28- Feb -17 | Data preloading | Data up to 10GB shall be uploaded via the FB data upload site | |
28- Feb -17 | Power bank collections | Following instructions of courier service | |
28- Feb -17 | How to Deal with Shipments Outside your Sales Territories | Specifications of entering orders and shipping | |
21- Feb -17 | Reporting copyright infringement | How to deal with Competitors offering any of our models | |
13- Feb -17 | SMV Austromechana levy to be paid for all orders | SMV to be paid for all orders shipped to Austria | |
24- Jan -17 | Malware | Virus prevention | [Malware (point 4.3.)] |
19- Jan -17 | Power bank working samples | ET only available in 2600 mAh | [Power bank working samples (point 3.)] |
11- Jan -17 | How many times can a powerbank charge my phone? | Correction: Power supply is 60% (prev. 80%) | |
30- Dec -16 | USB Material Composition sheets | Composition sheet for: AY, EL, EX, KN, LT, NA, PO, TW, MB, MBM uploaded | |
27- Dec -16 | Copydan | Copydan fee is increasing in 2017 | |
23- Dec -16 | Gyro (GY) available in USB 3.0 | Gyro (GY) available in USB 3.0 | |
22- Dec -16 | Polish Country Sales Team Specific | Procedure for Orders with Credit notes where customer has no EU VAT number | |
19- Dec -16 | Delaying shipment of Power bank orders | Avoid delaying shipment of PB order | [Delivery Address changes for PB orders (point 7.) ] |
19- Dec -16 | Delivery Address changes for PB orders | No address change after placing the PB order | [Delivery Address changes for PB orders (point 6.) ] |
14- Dec -16 | Power bank PANTONE matched shells | PANTONE matching for PB is standard lead time +1 day | [Power bank product knowledge ] |
09- Dec -16 | Power bank Product Knowledge | Discontinuation of EG | [Discontinuation of EG (point 3.) ] |
07- Dec -16 | Power bank After Sales Awareness | Micro USB cables | [Supplying only Micro USB cable with the order (point 1.)] |
31- Oct -16 | Power bank Safety sheets | Safety sheets uploaded in Power bank Product Knowledge | [See Important Information section] |
14- Oct -16 | Fin (FN) | New USB DPR model (FN) | [Flashbay Exclusive USB Drives / Fin] |
05- Oct -16 | SMV for Austria | Royalty fee for Austrian orders | [SMV for Austria (point 3)] |
12- Oct -16 | Discontinuation of Reflex (RF) | Discontinuation of Reflex (RF) | [Discontinued Power Bank Models (point 3)] |
16- Sep -16 | FAQ | Can I get a working sample to test functionality? | [Power bank working samples (point 4.1)] |
13- Sep -16 | Rush service PB | For PBs there is no rush service | [Rush service request (point 4.)] |
13- Sep -16 | Pre order samples | PB pre order samples | [Pre order samples (point 5.)] |
13- Sep -16 | Dual Head Cable | PB upgrade - DHC | [Extras, Accessories, Upgrades (point 3.)] |
12- Sep -16 | Print Area MBXL, PTXL | MBXL, PTXL Print Area pdf | [Print Area (point 3.)] |
12- Sep -16 | PB enquiries from US and Australia | How to deal with AU and US PB enquiries | [Power bank Sales Staff Manual] |
12- Sep -16 | CR 'lightning' adaptor | Position and use of the 'lightning adaptor | [Power bank Product Awareness (point 6.)] |
06- Sep -16 | Processing DP orders | Changes in the way DP orders are processed | [Processing DP orders (point 1.)] |
31-Aug -16 | Customer's questions | Can the customer send PBs individually to their clients? | [Can the customer send PBs individually to their clients? (point 4.9.)] |
31-Aug -16 | Procedure for Non UK Bank Holidays (UK1 and UK2 Teams only) | Only for UK1 and UK2 | [Procedure for Non UK Bank Holidays (point 3.)] |
22-Aug -16 | Power bank Product Knowledge | 3 new models: CO, MP, LX | [Flashbay Exclusive Power Bank Models (point 2.)] |
01-Aug -16 | Marking Inactive | When to mark customer/lead Inactive | [Marking Inactive (point 10.)] |
01-Aug -16 | Who to contact (UK Office) | Correct e-mail channels | [Office Manual (point 7.)] |
01-Aug -16 | Cost of Virtual proofs; Special fonts | Special font type VP requests (UK Office) | [2. Requesting Virtual Proofs (Special font section)] |
01-July -16 | Unrated Proofs | How to deal with unrated VPs | [Unrated Proofs (under point 3.)] |
24-June -16 | Discontinuation of BabyTwister (BT) | Orders for BT are accepted until 31.08.2016 | [Baby Twister USB Flash Drive ] |
23-June -16 | USB models with LED (CS, HA, BT, LT) | How LED works | [USB models with LED (CS, HA, BT, LT)] |
20-Apr -16 | Public Holiday | Public Holidays 2017 (Flashbay Ltd) | [Holidays for all UK sales staff] |
12-Apr -16 | Kinetic without LED | Awareness for KN re orders (update is found in Product Knowledge/10.Product Awareness) | [Product Awareness] |
01-Apr -16 | Note not avaiable with Pantone matched shells | Product knowledge Note section updated | [Note] |
21-Mar-16 | Product Extras, Special requests, Special Lead times | Special Lead Time for custom color (SL, WB, NS, PNS) | [Custom color order lead times] |
15-Mar-16 | Product Extras, Special requests, Special Lead times | MAB and NA with customers own FSC reference | [MAB and NA] |
15-Mar-16 | Maple Box | New box available for: BT, CL, CS, EL, EX, FC, GY, HA, KN, KS, LT, NA, PO, PS, RT, TW | [Maple Box] |
11-Mar-16 | Lead time for PANTONE matched shells | Update to be found in 'Important Information' | [PANTONE matched USBs] |
11-Mar-16 | Orders with 2GB | Placing order with 2GB (PCBA) | [Orders with 2GB] |
07-Mar-16 | Malware | Opening attachments | [4.3 Malware] |
03-Mar-16 | 128GB USB 3.0 availability | CS, TW, PS, NA, EX, IK, KN, PO, EV | [Product knowledge] |
03-Mar-16 | Scheduling a Sales Order | VAT code for Flashbay HK | [VAT codes] |
24-Feb-16 | Ellipse in Blister pack | Position of EL in BL | [Ellipse USB packed in Blister] |
22-Feb-16 | Telephone use | update on points e) and f) | [Telephone use] |
17-Feb-16 | Orders shipped to Belgium | BE VAT codes | [Scheduling a sales order/ LTD] |
16-Feb-16 | Line item entry convention | Examples of line entries | [Scheduling a sales order] |
15-Feb-16 | File lock/ Dual Zone | Number of characters for DPUS VL | [File lock/ Dual Zone] |
15-Feb-16 | USB 3.0 availability | 8 products available in USB 3.0 (EV, EX, IK, KN, NA, PO, PS, TW) | [USB 3.0] |
28-Jan-16 | Lock components | Lock components for working samples | [Lock components for working samples] |
28-Jan-16 | Individual engraving | Available fonts for individual engraving | [Individual engraving] |
27-Jan-16 | Scheduling a Sales Order | VAT codes in NS | [VAT codes] |
27-Jan-16 | Replacement order | Replacement orders job notes and feedback upon delivery | [Replacement order] |
21-Jan-15 | Samples | Check compatibility/performance of USB flash drives with non-standard devices | Sending Samples |