Minimum Profit Requirement and Minimum Daily Activity Requirement

From Flashbay Wiki
Jump to navigationJump to search

Back to Sales Staff Manual Content

<< Previous Article | Next Article >>


Minimum Profit Expectation

All sales employees will be set a monthly minimum sales profit expectation (MPE) – the exact figures will be clearly displayed on your ‘commission dashboard’.

Minimum Profit Expectation
All sales employees, who have passed their probationary period, must achieve their Minimum Profit Expectation (MPE). If you fail to achieve the MPE Flashbay reserves the right to instigate a performance review process and/or issue a Formal Written Warning.

For avoidance of doubt, commission will be considered earned on an order when:

1) The order has been paid in full
2) The order has not been marked ex-commission for any other reason

When these conditions are met, commission from a sales order becomes due once payment of that sales order has been received in full.


New Business Requirement
The MPE will have a New Business component that is derived individually from the leads under your management and not set as a fixed proportion of the total as was the case under the MPR system.

To achieve the MPE you will be required to exceed both the total and the new business components.

The Commission Scheme may also include additional ‘prizes’, the terms of which will be determined by the Company at its absolute discretion. In circumstances whereby a prize has been paid/issued then subsequently one or more orders are marked as ex-profit or ex-commission for any reason, the company reserves the right to recover the value of any prizes that the employee would not have been entitled to when taking into account the orders marked as ex-profit or ex-commission.

In order to recover the value of such prizes, the employee will not be eligible to receive payment for future prizes that they may have qualified for until the value of any such prizes has been recovered.

Please note: Failure to achieve the MPE requirements will be dealt with via the Company's Disciplinary Policy

Minimum Daily Activity Requirement

All sales account management staff will be set a minimum daily activity requirement (MDAR). You will not receive new leads on a given day if you fail to meet your MDAR on the previous working day.

A minimum of 50 unique communications is required per day.
Calls from or to unique numbers, and unique emails each count as 1 communication.

Contribution of calls to the Daily Activity Requirement

Although the number of unique communication does not specify the number of calls to be made on a daily basis, it is essential to make proper use of this sales tool.

Each lead should receive a *minimum* of 3 calls during the sales cycle.
1. initial phone call 15 min after the lead arrives
2. When the samples have arrived
3. When the order is delivered

For a Sales person this mean a minimum of 20 calls per day.
The above is the *minimum* of calls a lead should receive from us, then you have customers, negotiation, invoice chasing and good old follow ups to conduct.


<< Previous Article