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| '''PREVIOUS UPDATES:'''
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| {| class="wikitable"
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| | '''Date of change''' || '''Subject''' || '''Brief Description''' || '''Link'''
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| | 31- Oct -16 ||Power bank Safety sheets|| Safety sheets uploaded in Power bank Product Knowledge|| [[http://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Standard_models| See Important Information section]]
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| | 14- Oct -16 ||Fin (FN) || New USB DPR model (FN) || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Flashbay_Exclusive_USB_Drives| Flashbay Exclusive USB Drives / Fin]]
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| | 05- Oct -16 ||SMV for Austria || Royalty fee for Austrian orders || [[http://wiki.flashbay.com/index.php/Country_Sales_Team_Specific#German_Sales_Team| SMV for Austria (point 3)]]
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| | 12- Oct -16 ||Discontinuation of Reflex (RF) || Discontinuation of Reflex (RF) || [[http://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Discontinued_Power_Bank_Models| Discontinued Power Bank Models (point 3)]]
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| | 16- Sep -16 ||FAQ || Can I get a working sample to test functionality? || [[http://wiki.flashbay.com/index.php/Power_bank_FAQ#Can_I_get_a_working_sample_to_test_functionality.3F| Power bank working samples (point 4.1)]]
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| | 13- Sep -16 ||Rush service PB || For PBs there is no rush service|| [[http://wiki.flashbay.com/index.php/Power_bank_Sales_Staff_Manual#Rush_Service_requests| Rush service request (point 4.)]]
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| | 13- Sep -16 ||Pre order samples || PB pre order samples|| [[http://wiki.flashbay.com/index.php/Power_bank_Sales_Staff_Manual#Pre_order_samples| Pre order samples (point 5.)]]
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| | 13- Sep -16 ||Dual Head Cable || PB upgrade - DHC|| [[http://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades| Extras, Accessories, Upgrades (point 3.)]]
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| | 12- Sep -16 ||Print Area MBXL, PTXL || MBXL, PTXL Print Area pdf || [[http://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Extras.2C_Accessories| Print Area (point 3.)]]
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| | 12- Sep -16 ||PB enquiries from US and Australia|| How to deal with AU and US PB enquiries || [[http://wiki.flashbay.com/index.php/Power_bank_Sales_Staff_Manual#Power_bank_enquiries_from_US_and_Australia| Power bank Sales Staff Manual]]
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| | 12- Sep -16 ||CR 'lightning' adaptor || Position and use of the 'lightning adaptor || [[http://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Product_awareness| Power bank Product Awareness (point 6.)]]
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| | 06- Sep -16 ||Processing DP orders || Changes in the way DP orders are processed || [[http://wiki.flashbay.com/index.php/How_to_handle_customer_data#Processing_Data_Preload_orders| Processing DP orders (point 1.)]]
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| | 31-Aug -16 ||Customer's questions || Can the customer send PBs individually to their clients? || [[http://wiki.flashbay.com/index.php/Power_bank_FAQ#Can_the_customer_send_Power_banks_individually_to_their_clients.3F| Can the customer send PBs individually to their clients? (point 4.9.)]]
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| | 31-Aug -16 ||Procedure for Non UK Bank Holidays (UK1 and UK2 Teams only)|| Only for UK1 and UK2 || [[http://wiki.flashbay.com/index.php/Holidays#Procedure_for_Non_UK_Bank_Holidays_.28UK1_and_UK2_Teams_only.29| Procedure for Non UK Bank Holidays (point 3.)]]
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| | 22-Aug -16 || Power bank Product Knowledge || 3 new models: CO, MP, LX|| [[http://wiki.flashbay.com/index.php/Power_bank_Product_Knowledge#Flashbay_Exclusive_Power_Bank_Models| Flashbay Exclusive Power Bank Models (point 2.)]]
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| | 01-Aug -16 || Marking Inactive || When to mark customer/lead Inactive|| [[http://wiki.flashbay.com/index.php/Netsuite#Marking_Inactive| Marking Inactive (point 10.)]]
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| | 01-Aug -16 || Who to contact (UK Office)|| Correct e-mail channels || [[http://wiki.flashbay.com/index.php/Office_Manual#Who_to_contactl| Office Manual (point 7.)]]
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| | 01-Aug -16 || Cost of Virtual proofs; Special fonts || Special font type VP requests (UK Office)|| [[http://wiki.flashbay.com/index.php/Artwork_and_Virtual_Proofs#Requesting_Virtual_Proofs| 2. Requesting Virtual Proofs (Special font section)]]
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| | 01-July -16 || Unrated Proofs || How to deal with unrated VPs|| [[http://wiki.flashbay.com/index.php/Artwork_and_Virtual_Proofs#Virtual_Proofs_Rating_Guidance| Unrated Proofs (under point 3.)]]
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| | 24-June -16 || Discontinuation of BabyTwister (BT) || Orders for BT are accepted until 31.08.2016|| [[http://wiki.flashbay.com/index.php/Product_Knowledge#Flashbay_Exclusive_USB_Drives| Baby Twister USB Flash Drive ]]
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| | 23-June -16 || USB models with LED (CS, HA, BT, LT) || How LED works || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Product_Extras.2C_Special_requests.2C_Special_Lead_times| USB models with LED (CS, HA, BT, LT)]]
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| | 20-Apr -16 || Public Holiday || Public Holidays 2017 (Flashbay Ltd) || [[http://wiki.flashbay.com/index.php/Holidays#For_all_UK_sales_staff| Holidays for all UK sales staff]]
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| | 12-Apr -16 || Kinetic without LED || Awareness for KN re orders (update is found in Product Knowledge/10.Product Awareness) || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Product_Awareness| Product Awareness]]
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| | 01-Apr -16 || Note not avaiable with Pantone matched shells || Product knowledge Note section updated || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Flashbay_Exclusive_Multifunctional_USB_Drives| Note]]
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| | 21-Mar-16 || Product Extras, Special requests, Special Lead times || Special Lead Time for custom color (SL, WB, NS, PNS) || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Product_Extras.2C_Special_requests.2C_Special_Lead_times| Custom color order lead times]]
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| | 15-Mar-16 || Product Extras, Special requests, Special Lead times || MAB and NA with customers own FSC reference || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Product_Extras_and_Special_requests| MAB and NA]]
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| | 15-Mar-16 || Maple Box || New box available for: BT, CL, CS, EL, EX, FC, GY, HA, KN, KS, LT, NA, PO, PS, RT, TW || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Extras.2FAccessories| Maple Box]]
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| | 11-Mar-16 || Lead time for PANTONE matched shells || Update to be found in 'Important Information' || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Standard_models| PANTONE matched USBs]]
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| | 11-Mar-16 || Orders with 2GB || Placing order with 2GB (PCBA)|| [[http://wiki.flashbay.com/index.php/Orders_with_2GB#Orders_with_2GB_capacity| Orders with 2GB]]
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| | 07-Mar-16 || Malware || Opening attachments || [[http://wiki.flashbay.com/index.php/IT_Information#Malware| 4.3 Malware]]
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| | 03-Mar-16 || 128GB USB 3.0 availability || CS, TW, PS, NA, EX, IK, KN, PO, EV || [[http://wiki.flashbay.com/index.php/Product_Knowledge| Product knowledge]]
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| | 03-Mar-16 || Scheduling a Sales Order || VAT code for Flashbay HK || [[http://wiki.flashbay.com/index.php/Netsuite#Netsuite_-_Scheduling_a_Sales_Orders| VAT codes]]
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| | 24-Feb-16 || Ellipse in Blister pack || Position of EL in BL || [[http://wiki.flashbay.com/index.php/Product_Knowledge#Product_Awareness| Ellipse USB packed in Blister]]
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| | 22-Feb-16 || Telephone use || update on points e) and f) || [[http://wiki.flashbay.com/index.php/Telephone_use#Telephone_use| Telephone use]]
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| | 17-Feb-16 || Orders shipped to Belgium || BE VAT codes|| [[http://wiki.flashbay.com/index.php/Netsuite#Netsuite_-_Scheduling_a_Sales_Order| Scheduling a sales order/ LTD]]
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| | 16-Feb-16 || Line item entry convention || Examples of line entries|| [[http://wiki.flashbay.com/index.php/Netsuite#Netsuite_-_Scheduling_a_Sales_Order| Scheduling a sales order]]
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| | 15-Feb-16 || File lock/ Dual Zone || Number of characters for DPUS VL|| [[http://wiki.flashbay.com/index.php/Product_Knowledge#Extras.2FAccessories| File lock/ Dual Zone]]
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| | 15-Feb-16 || USB 3.0 availability || 8 products available in USB 3.0 (EV, EX, IK, KN, NA, PO, PS, TW)|| [[http://wiki.flashbay.com/index.php/Product_Knowledge#Standard_models| USB 3.0]]
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| | 28-Jan-16 || Lock components || Lock components for working samples || [[http://wiki.flashbay.com/index.php/Sending_Samples#Lock_components_of_working_samples| Lock components for working samples]]
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| | 28-Jan-16 || Individual engraving || Available fonts for individual engraving || [[http://wiki.flashbay.com/index.php/Individual_engraving#Individual_ENL| Individual engraving]]
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| | 27-Jan-16 || Scheduling a Sales Order || VAT codes in NS || [[http://wiki.flashbay.com/index.php/Netsuite#Netsuite_-_Scheduling_a_Sales_Order| VAT codes]]
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| | 27-Jan-16 || Replacement order || Replacement orders job notes and feedback upon delivery || [[http://wiki.flashbay.com/index.php/Aftersales_and_Order_Troubleshooting#Post_delivery_problems| Replacement order]]
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| | 21-Jan-15 || Samples || Check compatibility/performance of USB flash drives with non-standard devices || [[Sending_Samples|Sending Samples]]
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| |}
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| '''[[Previous Wiki updates]]''' | | '''[[Previous Wiki updates]]''' |