Previous Wiki updates

Date of change	Subject	Brief Description	Link
31- Oct -18	PK, VB, GN Product knowledge update	Compatibility	Earhones updaes
26- Oct -18	Discontinues Fidget Spinners	Flow(FW), Cosmic (CM), Sport Mini (SM), Sport Plus (SP) are now discontinued	Discontinued Gadgets
22- Oct -18	Bluetooth Name (BN)	Default BN name for Speakers, Headsets and Bluetooth Earphones	Audio Extras, Accessories, Upgrades
16- Oct -18	Vita (VA) and Lumi (LM) branding areas	One branding area for both Vita (VA) and Lumi (LM)	Gadget Product Knowledge
15- Oct -18	LED behavior of USB Car Chargers	LED behavior of USB Car Chargers	Power Product Knowledge USB Car Chargers
11- Oct -18	New Product - Memo (ME)	New Exclusive USB drive	Memo
11- Oct -18	Minimum Commission Policy	All NB orders attract £10 Minimum Commission (or local currency equivalent)	Minimum Commission Policy
09- Oct -18	Virtual Proofs Rating Guidance	Rating Proofs 3 star or lower	Virtual Proof Rating Guidance
08- Oct -18	Power FAQ/ Customers questions	How do I get the Triple Head Cable (THC) to work?	Power FAQ
01- Oct -18	Graphics Training	Graphics Training was added to Sales Staff Training	Graphics Training
29- Sep -18	Power bank Air Freight Shipping Service - European customers only	Power bank Air Freight Shipping Service	Power Product Knowledge Services
25- Sep -18	Charging cable length	Power and Audio FAQs are updated	Power FAQs
06- Sep -18	New Products - Christmas Gift Sets, Power Bank and Inductive charger	New Exclusively engraved Maple, Forest, Noel S, M,L	Noel
24- Aug -18	New Product - Milano (ML)	New Exclusive USB drive	Milano
21- Aug -18	New Product - Connex (CX)	New product in Keyring cables category	Connex
16- Aug -18	New Product - Lumi (LM)	New product in LED torches category	Lumi
16- Aug -18	New Product - Rescue (RU)	Power product knowledge update, Items codes update	Rescue
16- Aug -18	New Product - Christmas (CT)	Christmas comes early (product codes are updated)	Christmas
16- Aug -18	New Product - Vita (VA)	New product in Water Bottles category	Vita
09- Aug -18	OTG Flash Drive compatibility with DP and DPUS	OTG Flash Drive compatibility with DP and DPUS	Are OTG Flash Drives compatible with DP and DPUS?
27- July -18	Order tracking tool	Order tracking tool for UPS, FedEx,TNT	Order tracking tool
26- July -18	New Product - Big Boost (BB)	Power product knowledge update, Items codes update	Big Boost
26- July -18	Packaging of orders	Packaging of orders	Packaging
23- July -18	Data Preload Check list	Data Preload Check list	Data Preload Check list
23- July -18	Sales Order Check list	Sales Order Check list	Sales Order Check list
23- July -18	Graphics standards for Sales	Graphics standards for Sales	Graphics standards for Sales
20- July -18	Charging shipping cost for Power, Audio, Gift sets	It is mandatory to charge shipping for Power, Audio and Gift sets	Charging shipping cost for Power, Audio, Gift sets
19- July -18	Audio FAQ	Aqua (AQ) has no LED	Why is there no LED on Aqua (AQ)?
19- July -18	Gadget FAQ	Charging with Multi (MU) cable	Charging with Multi (MU) cable
17- July -18	Power FAQ	What batteries are used for Power Banks?	What batteries are used for Power Banks?
12- July -18	EU TAX codes	EU TAX codes for NS	EU TAX codes
05- July -18	SEO (sister websites)	New Web Leads from SEO (sister) website	SEO websites
04- July -18	Audio FAQ	Updated Battery Life and Charge Time info for all Audio Products	Battery Life and Charge Time
03- July -18	New Starter Checklist	Updated New Starter Checklist	New Starter Checklist
02- July -18	Shipping USB Travel Charger (LD) to Saudi Arabia	We cannot ship LD to Saudi Arabia	USB Travel Chager
29- June -18	NetSuite Leads Individuals	New criterias for for individual leads	NetSuite Leads
22- June -18	Orders with non standard (longer) lead times	Orders with non standard (longer) lead times	Orders with non standard (longer) lead times
22- June -18	Discontinued products update	Discontinued Cases - Sol (SO), Fusion (FO)	Discontinued products
21- June -18	New Products Stand (SA) and Incline (IE)	Power Product Knowledge update, Item codes	Phone stands inductive chargers Stand (SA) and Incline (IE)]
20- June -18	Power banks FAQ	We can now ship Power banks to Kuwait, UAE; all of EU except Cyprus	To which countries can we ship Power banks?
15- June -18	Incoterms	Incoterms changed from DDP to DAP	[Please check individual Product category FAQs]
14- June -18	New Product Aqua (AQ)	Audio Product Knowledge update, Item codes	Waterproof Speaker Aqua (AQ)
08- June -18	New Product Tavolo (TV)	Power Product Knowledge update, Item codes	in-desk inductive charger Tavolo (TV)
07- June -18	Individual Engraving	Available fonts for Individual Engraving	Individual Engraving
05- June -18	Power Product Knowledge Packaging	Packaging of Carabiner (CR), Neckstrap (NS)/ Printed Neckstrap (PNS) with Power bank order	Packaging
31- May -18	New Product Stage (SG)	Power Product Knowledge update, commodity code, Item codes	Mousepad inductive charger Stage (SG)
28- May -18	Extra Shipping Fee Countries	Shipping fee for African countries (except South Africa)	Extra Shipping Fee of of African and non-EU territories
25- May -18	Audio training	Audio training update	Audio training
25- May -18	AU C-tick Certificates	AE, UN, LP, MO, ID, VT were updated with AU C-tick Certificate	Power Product Knowledge
23- May -18	HR update	Employee Privacy Policy	Employee Privacy Policy
21- May -18	Discontinued products update	Added: Axis, Note - discontinued Memory; Nappa, Craft, Jet - discontinued Audio, Coral - discontinued Cases	Discontinued products
21- May -18	Discontinued products has been removed from the list	Removed: Axis, Nappa, Craft, Jet, Coral, Note	Discontinued products
17- May -18	Laser Engraving (ENL) Effect	Laser Engraving Effect	Laser Engraving (ENL) Effect
16- May -18	Magnetic Box (MB)	Product awareness - Magnetic Box (MB) update - raised white foam	MB
16- May -18	Magnetic Box Square (MBSQ)	Pictures update - white foam	MBSQ
15- May -18	Power General Knowledge PPT	Latest version update	Power Banks
11- May -18	Sol (SO) Cases	New case added to the product knowledge and item codes guide	Sol (SO)
07- May -18	Audio FAQ	Battery life - earphones	Audio FAQ
04- May -18	Grain Bluetooth (GNB), Vibe Bluetooth (VBB), Peak Bluetooth (PKB)	New products added and item codes guide updated	Bluetooth Earphones
03- May -18	Fusion (FO) Cases	New case added to the product knowledge and item codes guide	Fusion (FO)
03- May -18	Pass (PA) Gadget	New gadget added to the product knowledge and item codes guide	Pass(PA)
30- April -18	Motion (MT) USB cable	New gadget added to the product knowledge and item codes guide	Motion (MT)
30- April -18	Laser Engraving effect on VPs	Laser Engraving effect on VPs	Laser Engraving effect on Virtual Proofs
27- April -18	Kit (KT)	New gadget added	Kit (KT)
27- April -18	Vibe (VB)	New audio product added	Vibe (VB)
26- April -18	Items code guides	Rearranged all products in alphabetical order	Codes for all products
25- April -18	Multi (MU)	New Keyring Cable: Multi (MU)	Multi Keyring Cable
23- April -18	Earphones commodity code	Earphones commodity code	Audio FAQ
20- April -18	Loop (LP)	New Power Product: Loop (LP) Inductive Charger	Flashbay Exclusive Inductive Chargers
20- April -18	Grain (GN), Peak (PK)	New Audio Products: Grain (GN) and Peak (PK) Earphones	Flashbay Exclusive Audio models
20- April -18	Volt (VT)	New Power Product: Volt (VT)	Flashbay Exclusive Power Bank Models
20- April -18	Phone Stand Box (PSB)	New Audio Accessory: Phone Stand Box (PSB)	Audio Extras, Accessories, Upgrades
18- April -18	Zimbra mail composing settings	Official font, font size and font colour to be used	Email style/appearance
18- April -18	Accessories	All boxes come with white foam, see pictures	Accessories
17- April -18	Tag (TA)	New Gadget Product: Tag (TA)	Tag Keyring Cable
11- April -18	Power bank new capacities	MP,CO, LX, FT, ET available in 2200mAh; EC, JY available in 4400mAh	Power Product Knowledge
11- April -18	To which countries can we ship Power banks?	We ship PBs to countries where we have designated Power bank page on the website	To which countries can we ship Power Banks?
29- March -18	Printed Neckstrap (PNS) Commodity code	Commodity code for PNS	Commodity codes for all products
23- March -18	Bridge (BG)	New Product: Bridge Power bank	Bridge
23- March -18	Boost (BS)	New Product: Boost Power Bank	Boost
15- March -18	Aero (AO)	New Product: Aero Inductive Charger	Aero
15- March -18	Forest (FR)	New Product: Forest Inductive Charger	Forest
15- March -18	Logo file Guide format	Which files formats are preferred and which are to be avoided for logo	Most commonly used file formats for logo
02- March -18	Inductive Chargers charging time	How long does it take to charge a phone with Inductive Chargers?	How long does it take to charge a phone with an Inductive Charger?
28- Feb -18	Minimum Daily Activity Requirement	Calls	Contribution of calls to the Daily Activity Requirement
28- Feb -18	Ellipse (EL) branding area	Memory Product Awareness	Product Awareness
23- Feb -18	Gadget Product Knowledge	Age restriction of Fidget Spinners	Fidget Spinners
22- Feb -18	Who to contact	Who to contact Pre-Sales, Sales, Aftersales, Office and other	Who to contact
20- Feb -18	Maximum output of LD (Latitude)	Max output of LD (Latitude)	Latitude USB Travel Charger
20- Feb -18	Commodity codes and item codes for all products	Sales Support Information	Item codes and commodity codes for all products
20- Feb -18	Commodity codes Phone Wallet, iPad cases, Fidget Spinners	Gadget commodity codes	Incoterms and commodity code
09- Feb -18	Coral (CK)	New Product: Coral iPad Case Gadget	Coral
07- Feb -18	70 days overdue	Commission for customers that are 70 days overdue = ex commission	70 days overdue
06- Feb -18	Fidget Spinner Pantone matched shells	Fidget Spinners can be Pantone macthed	Flashbay Exclusive Gadget Models
31- Jan -18	Gift Case Small (GCS)	New Product: Gift Case Small Accessory	Gift Case Small
23- Jan -18	Country Sales Team Specific DE	2018 import documents for GEMA	2018 import documents for GEMA
23- Jan -18	Magnetic Box Power Bank Large (MBPL)	New Product: Magnetic Box Power Bank Large Accessory	Magnetic Box Power Bank Large
16- Jan -18	Sport Plus (SU)	New Product: Sport Plus Fidget Spinner	Sport Plus
16- Jan -18	Public Holidays UK staff 2018/19	Public Holidays UK staff 2018/19	Holidays for all UK staff
09- Jan -18	Triple Head Cable (THC)	Triple Head Cable (THC)	Triple Head Cable (THC)
08- Jan -18	Checking text and logo on Virtual Proof	Checking text and logo on Virtual Proof	Checking text and logo on Virtual Proofs
08- Jan -18	Gift Case Long (GCLO)	New Product: Gift Case Long Audio Accessory	Gift Case Long
05- Jan -18	Twister Go (TG)	New Product: Twister Go USB Flash Drive	Twister Go
02- Jan -18	Spanis Levy	Charging Spanish Royalty fee	Spanish Royalty fee (ventanillaunica.digital)
02- Jan -18	Dutch Levy (SONT)	Charging Dutch Royalty fee (SONT)	Dutch Royalty fee (SONT)
29- Dec -17	Responsible Sample sending	Responsible Sample sending	Sending Samples
22- Dec -17	Slack	General knowledge about Slack, channels	Slack
21- Dec -17	Battery life Jet (JT), Ray (RY), Seed (SD), Cube (CU)	Battery life on low, medium and high peak	Flashbay Exclusive Audio Models
20- Dec -17	Magnetic Box Card (MBC)	New Product: Magnetic Box Card Accessory	Magnetic Box Card
18- Dec -17	Online Customer Centre	Importance of setting correct Price Levels in NetSuite	Setting Price levels in NetSuite
14- Dec -17	Magnetic Box Power Bank Card (MBPC)	New Product: Magnetic Box Power Bank Card Accessory	Magnetic Box Power Bank Card
13- Dec -17	Order upgrades to higher capacity	Procedure for order upgrades to higher capacity	Order upgrades to higher capacity
11- Dec -17	Closing down Aftersales cases	How to close open Aftersales cases	Closing down Aftersales cases
11- Dec -17	Order cancellation policy	Order cancellation policy	Order cancellation policy
08- Dec -17	Craft (CC)	New Product: Craft Headphones	Craft
07- Dec -17	Indie (ID)	New Product: Indie Headphones	Indie
05- Dec -17	Magnetic Box Square (MBSQ)	New Product: Magnetic Box Square Accessory	Magnetic Box Square
05- Dec -17	Slim (SS)	New Product: Slim (SS) Gadget	Slim
05- Dec -17	Examples of allowed order quantities	Important information on ordering and shipping combination	Examples of allowed order quantities
01- Dec -17	Product categories - Ordering and shipping combinations	Important information on ordering and shipping combination	Product categories - Ordering and shipping combinations
30- Nov -17	What devices are compatible with Inductive Chargers	Updated list with compatible devices	What devices are compatible with Inductive Chargers?
29- Nov -17	Fabric Bag (FA)	New Product: Fabric Bag Power Bank Accessory	Fabric Bag
29- Nov -17	DHC comes with USB-C adaptor as wee	Product upgrade	Extras, Accessories, Upgrades
29- Nov -17	Card (CR) comes with adaptors	Product upgrade	Product awareness
28- Nov -17	Chasing Advance Payment Invoices	Formal procedure for chasing Advance Payment Invoices	Open and Overdue Invoices and Payment Chasing
27- Nov -17	Flex (FX)	New product: Flex USB Flash Drive launched	Flex
24- Nov -17	Gadget Item Code Guide	Item code of Sport Mini (SM)	Gadget Item Code Guide
24- Nov -17	Sport Mini (SM)	New Gadget product: Sport Mini	Flashbay Exclusive Gadget Models
24- Nov -17	Minimum Order Quantity (MOQ) and Order Quantities	Important update	Minimum Order Quantity (MOQ) and Order Quantities
24- Nov -17	Audio order quantities	Audio order quantities: 10, 25 and multiples of 25	Audio FAQ
22- Nov -17	Zip Wallet Headphone (ZWH)	New Audio Accessory: Zip Wallet Headphone (ZWH)	Zip Wallet Headphone
22- Nov -17	Active (AT)	New product: Active (AT) USB Flash Drive (Memory)	Active
21- Nov -17	Slide (SE)	New product: Slide (SE) USB Flash Drive (Memory)	Slide
21- Nov -17	Cosmic (CM)	New product: Cosmic Fidget Spinner launched (Gadgets)	Cosmic
16- Nov -17	Flow (FW)	New product: Flow Fidget Spinner launched (Gadgets)	Flow
15- Nov -17	Event (EV)	Lead time of Event (EV), standard colours and PANTONE matched	Flashbay Exclusive Multifunctional USB Drives
13- Nov -17	Neckstrap	Neckstrap has now a Safety buckle	Extras/Accessories
10- Nov -17	Flashbay Price Match Policy	This page goes into the details of the policy and also explains the rationale behind it	Price matching policy
10- Nov -17	PNS with Safety buckle	Information on lead time and Pantone matching	Extras/Accessories
09- Nov -17	Duplicate Records	How to search for duplicates, how to merge	[Duplicate Records, Merging]
08- Nov -17	Open and Overdue Invoices and Payment Chasing	Unassigned commissions and At risk commission	[Open and Overdue Invoices and Payment Chasing]
07- Nov -17	Screen Print orders with more than 4 colour	Charging Print plate for SPR orders with more than 4 colours	[Screen Print orders with more than 4 colours]
07- Nov -17	How to schedule an order for Gift sets	How to schedule an order for Gift sets	[How to schedule an order]
03- Nov -17	How to inactivate direct Mail sending addresses	How to inactivate direct Mail sending addresses	[How to inactivate direct Mail sending addresses]
18- Oct -17	Safety sheet 7800mAh and 3550mAh	Safety sheets	[Flashbay Exclusive Power Bank Models
16- Oct -17	Trustpilot	Trustpilot	[Sales Staff Manual Trustpilot]
13- Oct -17	Nappa (NP)	New product: Nappa headphones launched	[Nappa]
13- Oct -17	Mambo (MO)	New product: Mambo headphones launched	[Mambo]
13- Oct -17	Dealing with unassigned territories	Dealing with unassigned territories	[Dealing with unassigned territories ]
10- Oct -17	What does the price of the Gift set include?	What dies the price of the Gift set include?	[Shipping of Gift sets(point 4) ]
09- Oct -17	Shipping of Gift sets	Which regulations apply for shipping Gift sets	[Shipping of Gift sets(point 6) ]
09- Oct -17	Gift sets Incoterms and Commodity codes	Gift set FAQ	[Gift sets Sales FAQ (point 2) ]
09- Oct -17	Gift sets MOQ	Order quantities for Gift sets	[Gift sets Sales Staff Manual (point 5) ]
09- Oct -17	Wattage of speakers	Wattage of speakers	[Audio Product Knowledge (point 5)]
06- Oct -17	LogoClub	Global launch of the LogoClub	[The LogoClub]
02- Oct -17	Product colours within the Gift Sets	Product colours can be changed	[Gift Sets Sales Staff Manual (point 3)]
02- Oct -17	Warranty period for Gift Sets	Warranty is according to individual products	[Sales Staff Manual (point 4)]
02- Oct -17	Virtual Proofs for Gift Sets	VPs for all products need to be requested	[Gift Sets Sales Staff Manual (point 2)]
15- Sep -17	Swift (ST)	New Memory Product: Swift USB Flash Drive	[Swift]
15- Sep -17	Axis (AX)	New Memory Product: Axis USB Flash Drive	[Axis]
12- Sep -17	Woodie (WD)	New Power Product: Woodie USB Car Charger	[Woodie]
08- Sep -17	Rex (RX)	New Power Product: Rex Power Bank	[Rex]
31- Aug -17	Memory Product Knowledge	Ink refill for IK and NT	[Extras/Accessories]
31- Aug -17	Power FAQ	UN (United Nations number) for Power banks	[Power FAQ (point 1.4.5)]
30- Aug -17	New In-House Cube (CU)	Flashbay exclusive version of Cube launched to replace externally sourced "old" version	[Cube]
15- Aug -17	Customer refunds	Verifying bank details	[Customer refunds]
14- Aug -17	Sport (SP)	New Gadget Product: Sport Fidget Spinner	[Sport]
14- Aug -17	Change in DHL Protocol	New DHL Shipping Requirements: Contact Details Must Be Provided in Full	[DHL Shipping Requirements]
02- Aug -17	Latitude Conversion Capabilities	The Latitude is able to convert 110V to 240V	[Latitiude Conversion Capabilities]
02- Aug -17	Power Bank Torch Feature	All single cell power banks have had a torch function added to them	[Power Bank Torch Function]
28- Jul -17	Cirque (CQ)	New Power Product: Cirque Inductive Charger	[Cirque]
27- Jul -17	Discontinuation of Duo (DU)	Limited stock available to fulfil pending orders, check with Operations	[Discontinued Power Models]
25- Jul -17	Customers who do not want to be contacted	How to deal with customers who do not wish to be contacted directly so they are not reassigned after 180 days	[Customers Who Do Not Want To Be Contacted]
24- Jul -17	Unison (UN)	New Audio Product: Unison Speaker	[Unison]
19- Jul -17	Customs Authorisation Letter for Logo Usage	New process for orders with recognisable brands passing through customs in CN	[Customs Authorisation Letter for Logo Usage]
11- Jul -17	Ace (AE)	New Audio Product: Ace Speaker	[Ace]
07- Jul -17	Commission	The Minimum commission criteria has been updated	[Commission Policy]
07- Jul -17	Event (EV)	Minimum Order Quantity is now 50 units	[Flashbay Exclusive Multifunctional USB Drive]
24- May -17	Power bank FAQ	Power bank working samples	[| Can I get a working sample to test functionality? (point 4.1)]
23- May -17	OTG USB	Which devices support OTG function?	[| Which devices support OTG (On-the-Go) USB Flash drives? (point 2)]
23- May -17	Malware	What to look out for in an email	[| Alarming signs of viruses (point 4.5)]
19- May -17	AUX cable for AC	Funcionality of AUX cable for AC	[| Product Awareness]
18- May -17	Shipments to remote areas	Check with Shiptrack for lead times to remote areas	[| Shipments to remote areas]
17- May -17	Lock components of working samples	Components for orders of less than or equal to 10,000 units may be requested to be held for 2 weeks	[| Lock components of working samples]
16- May -17	Seed (SD)	New Flashbay Exclusive Bluetooth Speaker	[| Flashbay Exclusive Audio Products (point 2)]
16- May -17	Tab (TB)	New Flashbay Exclusive Bluetooth Speaker	[| Flashbay Exclusive Audio Products (point 1)]
05- May -17	Product Knowledge Updates	Orbit/Lynx Dual USB Connectors Explained	[| Product Awareness (point 1)]
05- May -17	Orbit (OR)	New 'On-the-Go' USB Flash Drive	[| Flashbay Exclusive USB Drives (point 14.)]
05- May -17	Lynx (LY)	New 'On-the-Go' USB Flash Drive	[| Flashbay Exclusive USB Drives (point 13.)]
04- May -17	Baywatch	Archive created featuring all Flashbay Newsletters	[Baywatch - Flashbay Newsletter]
26- Apr -17	Power bank Product Knowledge Updates	Pantone matching for EC	[Product Knowledge (point 2)]
21- Apr -17	Product Knowledge Updates	New USB Connector Design; EX packaging with MAB	[Product Awareness (point 1&2)]
11- Apr -17	Journey (JY)	New LEATHER high capacity PB model	[Flashbay Exclusive Power Bank Models (point 2.)]
11- Apr -17	Team France - Orders shipped to Monaco	Orders shipped to Monaco	[Orders shipped to Monaco]
10- Apr -17	Team Germany - SMV for Austria - Form or Fee system	SMV for Austria - Form or Fee system	[German Sales Team SMV for Austria - Form or Fee system]
06- Apr -17	Shipping limitations - Memory, Audio, Power	Shipping limitations	[Shipping limitations - Memory, Audio, Power]
06- Apr -17	Audio Product Awareness	Mandatory compliance marks	[Product Awareness (point 4.)]
05- Apr -17	Cube (CU)	Audio New Product Range, New Model	[Standard models (point 1.)]
05- Apr -17	Arc (AC)	Audio New Product Range, New Model	[Standard models (point 1.)]
05- Apr -17	Duo (DU)	New USB Car Charger model	[Standard models (point 1.)]
27- Mar -17	Encore (EC)	New high capacity PB model	[Flashbay Exclusive Power Bank Models (point 2.)]
24- Mar -17	MDAR	75 unique communication is required per day	Minimum Daily Activity Requirement
24-Mar -17	Public Holiday	Public Holidays 2018 (Flashbay Ltd)	[Holidays for all UK sales staff]
23-Mar -17	Sales Staff Training	Training Materials	Sales Staff Training
21-Mar -17	Special Lead times (USB)	Lead times for custom SL, WB, EV, PNS, NS	[Product Knowledge (point 10.)]
14-Mar -17	Who to contact (UK Office)	Please send Contracts, Supplier forms to supplierforms@flashbay.com	[Office Manual (point 7.)]
02- Mar -17	Letter Headed Paper	New Letter Headed Paper	Flashbay Letter Headed Paper
02- Mar -17	DPUS	Data Preload Unerasable Setup	Item codes for USB Services (point 4.)
28- Feb -17	Memo email	How to write a good memo email	[Memo email (point 2.)]
28- Feb -17	Data preloading	Data up to 10GB shall be uploaded via the FB data upload site	[Data preloading (point 3.)]
28- Feb -17	Power bank collections	Following instructions of courier service	[Power bank collections (point 8.)]
28- Feb -17	How to Deal with Shipments Outside your Sales Territories	Specifications of entering orders and shipping	How to Deal with Shipments Outside your Sales Territories
21- Feb -17	Reporting copyright infringement	How to deal with Competitors offering any of our models	Reporting copyright infringement
13- Feb -17	SMV Austromechana levy to be paid for all orders	SMV to be paid for all orders shipped to Austria	[German Sales Team (point 4.)]
24- Jan -17	Malware	Virus prevention	[Malware (point 4.3.)]
19- Jan -17	Power bank working samples	ET only available in 2600 mAh	[Power bank working samples (point 3.)]
11- Jan -17	How many times can a powerbank charge my phone?	Correction: Power supply is 60% (prev. 80%)	[How many times can a powerbank charge my phone? (2.3) ]
30- Dec -16	USB Material Composition sheets	Composition sheet for: AY, EL, EX, KN, LT, NA, PO, TW, MB, MBM uploaded	[Product knowledge/ Important Information ]
27- Dec -16	Copydan	Copydan fee is increasing in 2017	[Danish Sales Team ]
23- Dec -16	Gyro (GY) available in USB 3.0	Gyro (GY) available in USB 3.0	[Product knowledge (point 2.)]
22- Dec -16	Polish Country Sales Team Specific	Procedure for Orders with Credit notes where customer has no EU VAT number	[Polish Sales Team (point 8.)]
19- Dec -16	Delaying shipment of Power bank orders	Avoid delaying shipment of PB order	[Delivery Address changes for PB orders (point 7.) ]
19- Dec -16	Delivery Address changes for PB orders	No address change after placing the PB order	[Delivery Address changes for PB orders (point 6.) ]
14- Dec -16	Power bank PANTONE matched shells	PANTONE matching for PB is standard lead time +1 day	[Power bank product knowledge ]
09- Dec -16	Power bank Product Knowledge	Discontinuation of EG	[Discontinuation of EG (point 3.) ]
07- Dec -16	Power bank After Sales Awareness	Micro USB cables	[Supplying only Micro USB cable with the order (point 1.)]
31- Oct -16	Power bank Safety sheets	Safety sheets uploaded in Power bank Product Knowledge	[See Important Information section]
14- Oct -16	Fin (FN)	New USB DPR model (FN)	[Flashbay Exclusive USB Drives / Fin]
05- Oct -16	SMV for Austria	Royalty fee for Austrian orders	[SMV for Austria (point 3)]
12- Oct -16	Discontinuation of Reflex (RF)	Discontinuation of Reflex (RF)	[Discontinued Power Bank Models (point 3)]
16- Sep -16	FAQ	Can I get a working sample to test functionality?	[Power bank working samples (point 4.1)]
13- Sep -16	Rush service PB	For PBs there is no rush service	[Rush service request (point 4.)]
13- Sep -16	Pre order samples	PB pre order samples	[Pre order samples (point 5.)]
13- Sep -16	Dual Head Cable	PB upgrade - DHC	[Extras, Accessories, Upgrades (point 3.)]
12- Sep -16	Print Area MBXL, PTXL	MBXL, PTXL Print Area pdf	[Print Area (point 3.)]
12- Sep -16	PB enquiries from US and Australia	How to deal with AU and US PB enquiries	[Power bank Sales Staff Manual]
12- Sep -16	CR 'lightning' adaptor	Position and use of the 'lightning adaptor	[Power bank Product Awareness (point 6.)]
06- Sep -16	Processing DP orders	Changes in the way DP orders are processed	[Processing DP orders (point 1.)]
31-Aug -16	Customer's questions	Can the customer send PBs individually to their clients?	[Can the customer send PBs individually to their clients? (point 4.9.)]
31-Aug -16	Procedure for Non UK Bank Holidays (UK1 and UK2 Teams only)	Only for UK1 and UK2	[Procedure for Non UK Bank Holidays (point 3.)]
22-Aug -16	Power bank Product Knowledge	3 new models: CO, MP, LX	[Flashbay Exclusive Power Bank Models (point 2.)]
01-Aug -16	Marking Inactive	When to mark customer/lead Inactive	[Marking Inactive (point 10.)]
01-Aug -16	Who to contact (UK Office)	Correct e-mail channels	[Office Manual (point 7.)]
01-Aug -16	Cost of Virtual proofs; Special fonts	Special font type VP requests (UK Office)	[2. Requesting Virtual Proofs (Special font section)]
01-July -16	Unrated Proofs	How to deal with unrated VPs	[Unrated Proofs (under point 3.)]
24-June -16	Discontinuation of BabyTwister (BT)	Orders for BT are accepted until 31.08.2016	[Baby Twister USB Flash Drive ]
23-June -16	USB models with LED (CS, HA, BT, LT)	How LED works	[USB models with LED (CS, HA, BT, LT)]
20-Apr -16	Public Holiday	Public Holidays 2017 (Flashbay Ltd)	[Holidays for all UK sales staff]
12-Apr -16	Kinetic without LED	Awareness for KN re orders (update is found in Product Knowledge/10.Product Awareness)	[Product Awareness]
01-Apr -16	Note not avaiable with Pantone matched shells	Product knowledge Note section updated	[Note]
21-Mar-16	Product Extras, Special requests, Special Lead times	Special Lead Time for custom color (SL, WB, NS, PNS)	[Custom color order lead times]
15-Mar-16	Product Extras, Special requests, Special Lead times	MAB and NA with customers own FSC reference	[MAB and NA]
15-Mar-16	Maple Box	New box available for: BT, CL, CS, EL, EX, FC, GY, HA, KN, KS, LT, NA, PO, PS, RT, TW	[Maple Box]
11-Mar-16	Lead time for PANTONE matched shells	Update to be found in 'Important Information'	[PANTONE matched USBs]
11-Mar-16	Orders with 2GB	Placing order with 2GB (PCBA)	[Orders with 2GB]
07-Mar-16	Malware	Opening attachments	[4.3 Malware]
03-Mar-16	128GB USB 3.0 availability	CS, TW, PS, NA, EX, IK, KN, PO, EV	[Product knowledge]
03-Mar-16	Scheduling a Sales Order	VAT code for Flashbay HK	[VAT codes]
24-Feb-16	Ellipse in Blister pack	Position of EL in BL	[Ellipse USB packed in Blister]
22-Feb-16	Telephone use	update on points e) and f)	[Telephone use]
17-Feb-16	Orders shipped to Belgium	BE VAT codes	[Scheduling a sales order/ LTD]
16-Feb-16	Line item entry convention	Examples of line entries	[Scheduling a sales order]
15-Feb-16	File lock/ Dual Zone	Number of characters for DPUS VL	[File lock/ Dual Zone]
15-Feb-16	USB 3.0 availability	8 products available in USB 3.0 (EV, EX, IK, KN, NA, PO, PS, TW)	[USB 3.0]
28-Jan-16	Lock components	Lock components for working samples	[Lock components for working samples]
28-Jan-16	Individual engraving	Available fonts for individual engraving	[Individual engraving]
27-Jan-16	Scheduling a Sales Order	VAT codes in NS	[VAT codes]
27-Jan-16	Replacement order	Replacement orders job notes and feedback upon delivery	[Replacement order]
21-Jan-15	Samples	Check compatibility/performance of USB flash drives with non-standard devices	Sending Samples