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Welcome to the Flashbay Wiki

This wiki is designed to ensure you have easy access to all the general aspects of working in our UK business.

Please click on one of the areas below:
Office Manual UK Human Resources IT Information Sales Staff Manual Sales Trainee Check List Product Knowledge Customer Service Training After Sales Awareness Aftersales Staff Manual Translation Manual

Recent Updates

Employees should check for updates regularly, please see updates from the past 30 days below:

Date of change	Subject	Brief Description	Link
20-Apr -16	Public Holiday	Public Holidays 2017 (Flashbay Ltd)	Holidays for all UK sales staff
12-Apr -16	Kinetic without LED	Awareness for KN re orders (update is found in Product Knowledge/10.Product Awareness)	[Product Awareness]
01-Apr -16	Note not avaiable with Pantone matched shells	Product knowledge Note section updated	[Note]
21-Mar-16	Product Extras, Special requests, Special Lead times	Special Lead Time for custom color (SL, WB, NS, PNS)	[Custom color order lead times]
15-Mar-16	Product Extras, Special requests, Special Lead times	MAB and NA with customers own FSC reference	[MAB and NA]
15-Mar-16	Maple Box	New box available for: BT, CL, CS, EL, EX, FC, GY, HA, KN, KS, LT, NA, PO, PS, RT, TW	[Maple Box]
11-Mar-16	Lead time for PANTONE matched shells	Update to be found in 'Important Information'	[PANTONE matched USBs]
11-Mar-16	Orders with 2GB	Placing order with 2GB (PCBA)	[Orders with 2GB]
07-Mar-16	Malware	Opening attachments	[4.3 Malware]
03-Mar-16	128GB USB 3.0 availability	CS, TW, PS, NA, EX, IK, KN, PO, EV	[Product knowledge]
03-Mar-16	Scheduling a Sales Order	VAT code for Flashbay HK	[VAT codes]
24-Feb-16	Ellipse in Blister pack	Position of EL in BL	[Ellipse USB packed in Blister]
22-Feb-16	Telephone use	update on points e) and f)	[Telephone use]
17-Feb-16	Orders shipped to Belgium	BE VAT codes	[Scheduling a sales order/ LTD]
16-Feb-16	Line item entry convention	Examples of line entries	[Scheduling a sales order]
15-Feb-16	File lock/ Dual Zone	Number of characters for DPUS VL	[File lock/ Dual Zone]
15-Feb-16	USB 3.0 availability	8 products available in USB 3.0 (EV, EX, IK, KN, NA, PO, PS, TW)	[USB 3.0]
28-Jan-16	Lock components	Lock components for working samples	[Lock components for working samples]
28-Jan-16	Individual engraving	Available fonts for individual engraving	[Individual engraving]
27-Jan-16	Scheduling a Sales Order	VAT codes in NS	[VAT codes]
27-Jan-16	Replacement order	Replacement orders job notes and feedback upon delivery	[Replacement order]
21-Jan-15	Samples	Check compatibility/performance of USB flash drives with non-standard devices	Sending Samples