Fraud

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Fraudulent Enquiries

Enquiries from fraudsters are commonplace for any business that advertises online, including Flashbay.

In fact about 1 in 40 enquiries we receive as a business are fraud, which is fairly normal.

How to recognise fraudsters

• customer writes with poor languages skills

• customer writes with bad grammar

• customer writes in CAPITALS

• customer has a free email address (e.g. shell.oil.company@yahoo.com, guchi.handbags@libero.it etc)

• customer wants to order urgently

• customer keen to pay by credit card, and mentions this payment method early in communication. Customer may also insist on 100% credit terms

• customer doesn't negotiate on price

• customer wants 'blank' units, and not is keen on supplying a logo

• customer wants delivery to Africa, or Russia, or somewhere obscure. There are also plenty of fraudsters in developed countries e.g. Southern Italy

• customer wants delivery to forwarding address or 'PO box' (post box)

• customer has no webpage, or it is under construction, or the webpage is very low quality

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