Previous Wiki updates
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Date of change | Subject | Brief Description | Link |
28 - Oct - 21 | New Product - Weave Tote Bag (WEA) | New Product - Weave Tote Bag (WEA) | Weave Tote Bag (WEA) |
22 - Oct - 21 | New Product - Nova Christmas Water Bottle | NV260_SCE, NV500_SCE, NV750_SCE | Nova Christmas Water Bottle |
21 - Oct - 21 | New Product - Urban Tote Bag (URB) | New Product - Urban Tote Bag (URB) | Urban Tote Bag (URB) |
19 - Oct - 21 | New Product - Revel Tote Bag (REV) | New Product - Revel Tote Bag (REV) | Revel Tote Bag (REV) |
19 - Oct - 21 | New Product - Twister Wood (WTW) | New Product - Twister Wood (WTW) | Twister Wood (WTW) |
01 - Oct - 21 | New Product - Nifty Tote Bag (NIF) | New Product - Nifty Tote Bag (NIF) | Nifty Tote Bag (NIF) |
17 - Sep- 21 | New Product - Compact Tote Bag (CMT) | New Product - Compact Tote Bag (CMT) | Compact Tote Bag (CMT) |
07 - Sep- 21 | New Product - Duet (DT) | New Product - Duet (DT) | Duet (DT) |
15 - Jul- 21 | New Product - Traveler (TL750) | New Product - Traveler (TL750) | Drinkware Product Knowledge |
15 - Jul- 21 | New Product - Traveler (TL500) | New Product - Traveler (TL500) | Drinkware Product Knowledge |
15 - Jul - 21 | New Product - Sky iON™ Face Mask (SKI) | New Product - Sky iON™ Face Mask (SKI) | Sky iON™ Face Mask (SKI) |
25 - Jun - 21 | New Product - Buddy Touch Free Tool (BY) | New Product - Buddy Touch Free Tool (BY) | Buddy Touch Free Tool (BY) |
25 - Jun - 21 | New Product - Rondo Travel Cup (RD) | New Product - Rondo Travel Cup (RD) | Rondo Travel Cup (RD) |
17 - Jun - 21 | Product update Crew Travel Cup (CW) | Individual Naming (IN) available for Crew Travel Cup (CW) | Crew Travel Cup (CW) |
19 - May- 21 | Product update - ATC, LYC, ORC | ATC, LYC, ORC now available in USB3.0 for 64GB and 128GB | ATC, LYC, ORC |
19 - May- 21 | Product update - Junior (JJ) | Junior (JJ) white, grey, and blue now with adjustable ear straps | Junior (JJ) |
18 - May- 21 | Product update - Java (JA) | Java (JA) available in 8 standard colours | Java (JA) |
18 - May- 21 | Product update - Nova Water Bottle (NV) | Nova Water Bottle (NV) available in Blue, Green, Red, Yellow, Orange and Pink | Nova Water Bottle (NV) |
30 - Apr - 21 | Product update - ATC, LYC, ORC | ATC, LYC, ORC now available in USB3.0 for 32GB | ATC, LYC, ORC |
28 - Apr - 21 | Update: EU TAX Codes | Update: Ireland (LTD):IE standard 21% to: Ireland (LTD):IE standard 23% | EU TAX Code |
21 - Apr - 21 | Product update - Refresh Water Bottle (RH) | Refresh Water Bottle (RH) Features a molded milliliter and ounce scale on the outside of the bottle | Refresh Water Bottle (RH) |
20 - Apr - 21 | Product update - Nova Water Bottle (NV) | Pantone® Matched Water Bottle | Nova Water Bottle (NV) |
20 - Apr - 21 | New Product - Crew Travel Cup (CW) | New Product - Crew Travel Cup (CW) | Crew Travel Cup (CW) |
19 - Apr - 21 | Product update - Shaker Water Bottle (SK750) | Shaker Water Bottle (SK750) Features a molded milliliter and ounce scale on the outside of the bottle | Shaker Water Bottle (SK750) |
19 - Apr - 21 | Product update - Nova Water Bottle (NV) | Nova Water Bottle (NV) available in black | Nova Water Bottle (NV) |
19 - Mar - 21 | Product update - Neo Face Mask (EO) | Neo Face Mask (EO) available in white | Neo Face Mask (EO) |
23 - Feb - 21 | New Product - Denim Face Mask (DN) | New Product - Denim Face Mask (DN) | Denim Face Mask (DN) |
11 - Feb - 21 | New Product - Sky Xtra Face Mask (SKX) | New Product - Sky Xtra Face Mask (SKX) | Sky Xtra Face Mask (SKX) |
05 - Feb - 21 | New Accessory - Printable Eco Box (PEB) | New Accessory - Face Mask | Printable Eco Box (PEB) |
21 - Jan - 21 | Product update - OTG Flash Drives 128GB | OTG Flash Drives now available in 128GB | OTG Flash Drives 128GB |
15 - Jan - 21 | Individual Naming (IN) | Service improvement - Individual Naming (IN) | Individual Naming (IN) |
13 - Jan - 21 | New Product - Junior Face Mask (JJ) | New Product - Junior Face Mask (JJ) | Junior Face Mask (JJ) |
12 - Jan - 21 | New Product - Neo Face Mask (EO) | New Product - Neo Face Mask (EO) | Neo Face Mask (EO) |
11 - Jan - 21 | Product update - Sky (SKY) | Pantone Fabric Service | Sky (SKY) |
07 - Dec - 20 | New Product - Ecosip (EP) | New Product - Ecosip (EP) | Ecosip (EP) |
04 - Nov - 20 | Lead time for Pantone matched Lizzard (WB) and Slap (SL) | Custom colour lead time increased from 9 to 11 days | Multifunctional USB Drives |
30 - Oct - 20 | New Accessory - Magnet Box Face Mask | New Accessory - Magnet Box Face Mask | Magnet Box Face Mask |
15 - Oct - 20 | Face Masks FAQ | What is the Particle Filtration Efficiency and Air Permeability of Ultra (UA)? | Face Masks FAQ |
09 - Oct - 20 | Update: EU TAX Codes | Update: EU TAX Codes | EU TAX Code |
15 - Sep- 20 | Update: Placing orders and shipping | How to place orders with multiple categories | Placing Orders and Shipping |
07 - Sep- 20 | New Accessory - Sport Lid (SPL) | New Accessory - Sport Lid (SPL) | Sport Lid (SPL) |
03 - Sep- 20 | Flasky - Sister Websites for Drinkware | List of Drinkware Sister Websites | Drinkware SEO websites |
03 - Sep- 20 | New Product - Barrier Face Shield (BR) | New Product - Barrier Face Shield (BR) | Barrier Face Shield (BR) |
01 - Sep- 20 | New Product - Sky Face Mask (SKY) | New Product - Sky Face Mask (SKY) | Sky Face Mask (SKY) |
28 - Aug- 20 | New Accessory - Cardboard Tube (TUS/TUM/TUL) | New Accessory - Cardboard Tube (TUS/TUM/TUL) | New Accessory - Cardboard Tube (TUS/TUM/TUL) |
28 - Aug- 20 | New Accessory - Collar & Carabiner | New Accessory - Collar & Carabiner | Collar & Carabiner |
28 - Aug- 20 | New Product - Crystal (CY) USB Flash Drive | New Product - Crystal (CY) USB Flash Drive | Crystal (CY) |
03 - March- 20 | List of allowed characters for Bluetooth Name (BN) | List of allowed characters for Bluetooth Name (BN) | Audio Product Knowledge |
03 - March- 20 | French Sales Team Specific - Sorecop fees | French Sales Team Specific - Sorecop fees | Copie France for France |
17 - Jan- 20 | New Products - Fruti (FU), Neat (NE) Cable Tidies | New Products - Fruti (FU), Neat (NE) Cable Tidies | Cable Tidies |
17 - Jan- 20 | New Product - Shaker (SK750) | New size available from NV (260ml) | Drinkware Product Knowledge |
17 - Jan- 20 | New Product - Nova (NV260) | New Product - Nova (NV260) | Drinkware Product Knowledge |
17 - Jan- 20 | Discontinued Product - Hydro (HY) | Discontinued Product - Hydro (HY) | Drinkware Product Knowledge |
16 - Jan- 20 | Supplying individuals or consumers in Saudi Arabia | Supplying individuals or consumers in Saudi Arabia | Supplying individuals or consumers in Saudi Arabia |
30 - Dec- 19 | Rest (RE) - New Product | Rest (RE) - New Product | Rest (RE) |
13 - Dec- 19 | Suggested orientation of the logos for Wave (WV) and Pacific (PF) Water Bottles | Suggested orientation of the logos for Wave | Drinkware Product Knowledge |
06 - Dec- 19 | Packaging: Plant-based bag | Packaging: Plant-based bag | Check Memory, Power, Audio and Gadget Product Knowledge/Packaging |
02 - Dec- 19 | Pacific (PF) - New Product | Pacific (PF) - New Product | Pacific (PF) |
02 - Dec- 19 | Shine (SN) - New Product | Shine (SN) - New Product | Shine (SN) |
25 - Nov- 19 | Wave (WV) - New Product | Wave (WV) - New Product | Wave (WV) |
18 - Nov- 19 | Fit (FI) - New Product | Fit (FI) - New Product | Fit (FI) |
18 - Nov- 19 | Refresh (RH) - New Product | Refresh (RH) - New Product | Refresh (RH) |
15 - Nov- 19 | Statement on data content | How is the data handled that customer provided for Data preload | How is the data handled that customer provided for Data preload |
14 - Nov- 19 | Which Drinkware products are dishwasher or microwave safe? | Which Drinkware products are dishwasher or microwave safe? | Check relevant product in Drinkware Product Knowledge |
06 - Nov- 19 | Individual Engraving (IN) for Nova (NV) and Vita (VA) | For NV and VA Individual Engraving area is smaller than standard ENL area | Nova (NV), Vita (VA) |
30 - Oct- 19 | Virtual Proofs Rating Guidance | Virtual Proofs Rating Guidance | Virtual Proofs Rating Guidance |
25 - Oct- 19 | Barista (BA) - New Product | Barista (BA) - New Product | Barista (BA) |
17 - Oct- 19 | In house Arc (AC) | In house Arc (AC) | Arc (AC) |
16 - Oct- 19 | Straigh (SI), Funky (FY), Fold (FD) - New Products | New Products - Straws | Drinkware Straigh (SI), Funky (FY), Fold (FD) |
10 - Oct- 19 | MOQ for all orders shipped to South Africa | MOQ for orders shipped to South Africa is 25 | MOQ for all products shipped to South Africa |
08 - Oct- 19 | Christmas products - Noel Gift Set | Christmas products - Noel Gift Sets | Noel Gift Set |
03 - Oct- 19 | Christmas products - Christmas USB, Gift Sets, Power Bank, Wireless charger | Christmas products - Christmas USB, Gift Sets, Power Bank, Wireless charger | Check Memory, Power and Gift Sets Product Knowledge |
30 - Sep- 19 | Product Categories - Placing Orders and Shipping | Which products can be placed together? | Product Categories - Placing Orders and Shipping |
26 - Sep- 19 | Bamboo Composite Box Medium (BMBM) - New Accessory | Bamboo Composite Box Medium (BMBM) - New Accessory | Bamboo Composite Box Medium (BMBM) |
26 - Sep- 19 | Bamboo Composite Box (BMB) - New Accessory | Bamboo Composite Box (BMB) - New Accessory | Bamboo Composite Box (BMB) |
10 - Sep- 19 | Lead time for Pantone matched shells | Lead time for all Pantone matched shell orders changed | For updated lead times check relevant Product Knowledge page] |
10 - Sep- 19 | How to place orders for Webcam Card (WCC) | How to place orders for Webcam Card (WCC) | Webcam Card (WCC) |
05 - Sep- 19 | Thermo (TH400) - New product | Thermo (TH400) - New product | Thermo (TH400) |
19 - Aug- 19 | Pre Production Working Samples (PPWS) | PPWS available for all product types | MOQ and Order Quantity |
05 - Aug- 19 | Guard (GU) - New product | Guard (GU) - New product | Guard (GU) |
22 - Jul- 19 | Java (JA350) - New product | Java (JA350) - New product | Java (JA350) |
15 - Jul- 19 | Nova (NV) - New product | Nova (NV) - New product | Nova (NV) |
28 - Jun- 19 | Titan (TN) - New product | Titan (TN) - New product | Titan (TN) |
24 - Jun- 19 | price_check_existing | Price check Slack channel for existing customers | #price_check_existing |
19 - Jun- 19 | Gift Sets Lead time guidelines | When to double check lead time with Operations | Gift Sets Lead time guidelines |
19 - Jun- 19 | Gadget Lead time guidelines | When to double check lead time with Operations | Gadget Lead time guidelines |
19 - Jun- 19 | Audio Lead time guidelines | When to double check lead time with Operations | Audio Lead time guidelines |
19 - Jun- 19 | Power Lead time guidelines | When to double check lead time with Operations | Power Lead time guidelines |
19 - Jun- 19 | USB Lead time guidelines | When to double check lead time with Operations | USB Lead time guidelines |
17 - Jun- 19 | Magnet Box Wireless Charger | Box for Wireless Chargers | Power Accessories |
10 - Jun- 19 | German Royalty fee, Gema - ZPÜ | Anmeldung Import ZPÜ and Anmeldung Import ZPÜ excel updated | Country Sales Team Specifics |
06 - Jun- 19 | Shipments of Power Banks, Chargers, Audio Products to Saudi Arabia | Country Sales Team Specific | Country Sales Team Specifics |
06 - Jun- 19 | Grip (GP) - New Product | New product | Grip (GP) |
20 - May- 19 | Printing FSC logo and reference on wooden products | Printing FSC logo and reference on wooden products | Memory FAQ |
17 - May- 19 | Hoop (HO) - New Product | New Product | Hoop (HO) |
15 - May- 19 | Triple Head Cable (THC) with Gift sets | THC will be packed separately and not into the Gift set | Gema for Germany |
10 - May- 19 | New product - Hydro (HY400) | New product | Drinkware Hydro (HY400) |
10 - May- 19 | New product - Star (SY) | New product | Multi tools Star (SY) |
08 - May- 19 | Jot (JO) with Magnet Box Long (MBL) | Jot (JO) with Magnet Box Long (MBL) | Memory Product Knowledge |
08 - May- 19 | Data Preload Training | Data Preload Training updated | Sales Staff Training |
01 - May- 19 | Card XL (CRXL) Capacity upgrade for CR | Card XL (CRXL) | Power Product Knowledge |
30 - Apr- 19 | Rex (RX) with Triple Head Cable (THC) in GCS | Rex (RX) with Triple Head Cable (THC) in GCS | Power Product Knowledge |
29 - Apr- 19 | Cafe (KA), maximum colours | Maximum 3 colours SPR is possible on Cafe (KA) | Gadget Product Knowledge |
29 - Apr- 19 | Sending samples to Quatar and Kuwait | How to send samples to Quatar and Kuwait | Sending samples to Quatar and Kuwait |
29 - Apr- 19 | Compresso (CP), maximum colours | Maximum 5 colour SPR is possible on Compresso (CP) | Gadget Product Knowledge |
24 - Apr- 19 | Webcam cover - commodity code update | Webcam cover commodity code | Gadgets commodity codes |
09- Apr- 19 | How to send samples - Brochure | Sending Brochure/Catalogue to leads | Brochure |
09- Apr- 19 | Code (CD) Volume Label | Code (CD) supports only capital letters for Volume Label | Code (CD) |
08- Apr- 19 | New Product - Cafe (KA) | New Product | Cafe (KA) |
15- Mar- 19 | New Product - Compresso (CP) | New Product | Compresso (CP) |
15- Mar- 19 | New Product - Hydro (HY) | New Product | Hydro (HY) Water Bottle |
26- Feb-19 | Leave Policy Japan | Leave Policy Japan | Leave Policy Japan |
22- Feb-19 | French team: Customers from Quebec | How to deal with customers from Quebec | Country Sales Team Specific/ Customers in Quebec |
21- Feb-19 | Leaver procedure | Handover of leads and customers | Procedure for leavers |
20- Feb-19 | Blue Ink option for Ink (IK) and Jot (JO) | Blue Ink option for Ink (IK) and Jot (JO) | Ink (IK), Jot (JO) Product Knowledge |
19- Feb-19 | Jot (JO) Cartridge removal guide | Jot (JO) Cartridge removal guide | Jot (JO) Product Knowledge |
05- Feb-19 | Custom Authorisation Letter | How to deal with customers that are unable to provide Authorisation letter? | Customs Authorisation Letter of Logo Usage |
05- Feb-19 | Shipping cost to Canary Island | Shipping cost to Canary Island for all product categories | Spanish Sales Team |
05- Feb-19 | Niche Markets Shipping charges | Shipping cost to Channel Islands, Iceland, Bermuda, Bahamas, British Virgin Islands, Cayman Islands | Niche Market Shipping charges |
30-Jan-19 | Code (CD) - Memory FAQs | Code (CD) - Unique Serial Numbers services | - Unique Serial Numbers services |
28- Jan-19 | Code (CD) default packaging | Code (CD) - New default packaging | Code (CD) - New default packaging |
07- Jan-19 | Code (CD) functionality and FAQs | Code (CD) functionality and FAQs | Code (CD) functionality and FAQs |
31- Dec-18 | To which countries can we ship Power banks? | To which countries can we ship Power banks? | Power FAQ |
13- Dec-18 | Wafer (WA) Material Composition Sheet | Wafer (WA) Material Composition Sheet | [Wafer (WA) Material Composition Sheet | |
06- Dec-18 | Holidays Lead information | Holiday Lead information | Lead information |
06- Dec-18 | Sales Staff procedure on scheduling orders when covering for a colleague | Scheduling orders when covering for a colleague | Sales Staff procedure on scheduling orders when covering for a colleague |
06- Dec-18 | New Product - Shield (SH) | First Webcam Cover designed by Flashbay | Shield (SH) |
05- Dec-18 | Product update - Vita (VA) | VA is not dishwasher safe | Vita (VA) |
05- Dec-18 | Memory FAQ - Code (CD) | Can Flashbay encrypt the data and preload it on Code (CD) ? | Encrypted data on Code (CD) |
30- Nov -18 | New Product - Code (CD) | New Exclusive PIN-locked USB drive | Code (CD) |
14- Nov -18 | New Product - Code (CD) | New Exclusive PIN-locked USB drive | Code (CD) |
30- Nov -18 | Triple Head Cable (THC) update | Triple Head Cable (THC) now has a flag that shows how to use it | Power Product Knowledge |
29- Nov -18 | Royalty Exemption Certificates for Germany and Spain | Royalty Exemption Certificates for Germany and Spain | Country Sales Team Specific |
29- Nov -18 | German Packaging Law - LUCID registration | Mandatory LUCID packaging number for Germany | German Sales Team |
23- Nov -18 | MSDS Safety Certificate update | Certificates are updated for AE, UN, AQ, AC, BB, CO, MP, LX, ET, FT, EC, RX | MSDS |
22- Nov -18 | Sending working sample | Sending working sample | Working Samples |
22- Nov -18 | Gift Sets Product Knowledge | Requesting VPs for Noel range | Gift Sets Noel range |
21- Nov -18 | Individual engraving | Which products can be individually engraved | Individual Engraving |
15- Nov -18 | Jot (JO) branding areas | Branding areas of Jot (JO) | Jot (JO) branding areas |
14- Nov -18 | New Product - Jot (JO) | New Exclusive Ballpoint Pen - USB drive | Jot (JO) |
13- Nov -18 | Password reset for Online Customer Centre | Password reset for Online Customer Centre | Password reset for Online Customer Centre |
06- Nov -18 | Maple Box | Any accessory ordered with MAB will be packed separately | Accessories |
02- Nov -18 | New Product - Bounce (BE) | New Exclusive USB drive | Bounce |
31- Oct -18 | PK, VB, GN Product knowledge update | Compatibility | Earhones updaes |
26- Oct -18 | Discontinued Fidget Spinners | Flow(FW), Cosmic (CM), Sport Mini (SM), Sport Plus (SP) are now discontinued | Discontinued Gadgets |
22- Oct -18 | Bluetooth Name (BN) | Default BN name for Speakers, Headsets and Bluetooth Earphones | Audio Extras, Accessories, Upgrades |
16- Oct -18 | Vita (VA) and Lumi (LM) branding areas | One branding area for both Vita (VA) and Lumi (LM) | Gadget Product Knowledge |
15- Oct -18 | LED behavior of USB Car Chargers | LED behavior of USB Car Chargers | Power Product Knowledge USB Car Chargers |
11- Oct -18 | New Product - Memo (ME) | New Exclusive USB drive | Memo |
11- Oct -18 | Minimum Commission Policy | All NB orders attract £10 Minimum Commission (or local currency equivalent) | Minimum Commission Policy |
09- Oct -18 | Virtual Proofs Rating Guidance | Rating Proofs 3 star or lower | Virtual Proof Rating Guidance |
08- Oct -18 | Power FAQ/ Customers questions | How do I get the Triple Head Cable (THC) to work? | Power FAQ |
01- Oct -18 | Graphics Training | Graphics Training was added to Sales Staff Training | Graphics Training |
29- Sep -18 | Power bank Air Freight Shipping Service - European customers only | Power bank Air Freight Shipping Service | Power Product Knowledge Services |
25- Sep -18 | Charging cable length | Power and Audio FAQs are updated | Power FAQs |
06- Sep -18 | New Products - Christmas Gift Sets, Power Bank and Inductive charger | New Exclusively engraved Maple, Forest, Noel S, M,L | Noel |
24- Aug -18 | New Product - Milano (ML) | New Exclusive USB drive | Milano |
21- Aug -18 | New Product - Connex (CX) | New product in Keyring cables category | Connex |
16- Aug -18 | New Product - Lumi (LM) | New product in LED torches category | Lumi |
16- Aug -18 | New Product - Rescue (RU) | Power product knowledge update, Items codes update | Rescue |
16- Aug -18 | New Product - Christmas (CT) | Christmas comes early (product codes are updated) | Christmas |
16- Aug -18 | New Product - Vita (VA) | New product in Water Bottles category | Vita |
09- Aug -18 | OTG Flash Drive compatibility with DP and DPUS | OTG Flash Drive compatibility with DP and DPUS | Are OTG Flash Drives compatible with DP and DPUS? |
27- July -18 | Order tracking tool | Order tracking tool for UPS, FedEx,TNT | Order tracking tool |
26- July -18 | New Product - Big Boost (BB) | Power product knowledge update, Items codes update | Big Boost |
26- July -18 | Packaging of orders | Packaging of orders | Packaging |
23- July -18 | Data Preload Check list | Data Preload Check list | Data Preload Check list |
23- July -18 | Sales Order Check list | Sales Order Check list | Sales Order Check list |
23- July -18 | Graphics standards for Sales | Graphics standards for Sales | Graphics standards for Sales |
20- July -18 | Charging shipping cost for Power, Audio, Gift sets | It is mandatory to charge shipping for Power, Audio and Gift sets | Charging shipping cost for Power, Audio, Gift sets |
19- July -18 | Audio FAQ | Aqua (AQ) has no LED | Why is there no LED on Aqua (AQ)? |
19- July -18 | Gadget FAQ | Charging with Multi (MU) cable | Charging with Multi (MU) cable |
17- July -18 | Power FAQ | What batteries are used for Power Banks? | What batteries are used for Power Banks? |
12- July -18 | EU TAX codes | EU TAX codes for NS | EU TAX codes |
05- July -18 | SEO (sister websites) | New Web Leads from SEO (sister) website | SEO websites |
04- July -18 | Audio FAQ | Updated Battery Life and Charge Time info for all Audio Products | Battery Life and Charge Time |
03- July -18 | New Starter Checklist | Updated New Starter Checklist | New Starter Checklist |
02- July -18 | Shipping USB Travel Charger (LD) to Saudi Arabia | We cannot ship LD to Saudi Arabia | USB Travel Chager |
29- June -18 | NetSuite Leads Individuals | New criterias for for individual leads | NetSuite Leads |
22- June -18 | Orders with non standard (longer) lead times | Orders with non standard (longer) lead times | Orders with non standard (longer) lead times |
22- June -18 | Discontinued products update | Discontinued Cases - Sol (SO), Fusion (FO) | Discontinued products |
21- June -18 | New Products Stand (SA) and Incline (IE) | Power Product Knowledge update, Item codes | Phone stands inductive chargers Stand (SA) and Incline (IE)] |
20- June -18 | Power banks FAQ | We can now ship Power banks to Kuwait, UAE; all of EU except Cyprus | To which countries can we ship Power banks? |
15- June -18 | Incoterms | Incoterms changed from DDP to DAP | [Please check individual Product category FAQs] |
14- June -18 | New Product Aqua (AQ) | Audio Product Knowledge update, Item codes | Waterproof Speaker Aqua (AQ) |
08- June -18 | New Product Tavolo (TV) | Power Product Knowledge update, Item codes | in-desk inductive charger Tavolo (TV) |
07- June -18 | Individual Engraving | Available fonts for Individual Engraving | Individual Engraving |
05- June -18 | Power Product Knowledge Packaging | Packaging of Carabiner (CR), Neckstrap (NS)/ Printed Neckstrap (PNS) with Power bank order | Packaging |
31- May -18 | New Product Stage (SG) | Power Product Knowledge update, commodity code, Item codes | Mousepad inductive charger Stage (SG) |
28- May -18 | Extra Shipping Fee Countries | Shipping fee for African countries (except South Africa) | Extra Shipping Fee of of African and non-EU territories |
25- May -18 | Audio training | Audio training update | Audio training |
25- May -18 | AU C-tick Certificates | AE, UN, LP, MO, ID, VT were updated with AU C-tick Certificate | Power Product Knowledge |
23- May -18 | HR update | Employee Privacy Policy | Employee Privacy Policy |
21- May -18 | Discontinued products update | Added: Axis, Note - discontinued Memory; Nappa, Craft, Jet - discontinued Audio, Coral - discontinued Cases | Discontinued products |
21- May -18 | Discontinued products has been removed from the list | Removed: Axis, Nappa, Craft, Jet, Coral, Note | |
17- May -18 | Laser Engraving (ENL) Effect | Laser Engraving Effect | |
16- May -18 | Magnetic Box (MB) | Product awareness - Magnetic Box (MB) update - raised white foam | |
16- May -18 | Magnetic Box Square (MBSQ) | Pictures update - white foam | |
15- May -18 | Power General Knowledge PPT | Latest version update | |
11- May -18 | Sol (SO) Cases | New case added to the product knowledge and item codes guide | |
07- May -18 | Audio FAQ | Battery life - earphones | |
04- May -18 | Grain Bluetooth (GNB), Vibe Bluetooth (VBB), Peak Bluetooth (PKB) | New products added and item codes guide updated | |
03- May -18 | Fusion (FO) Cases | New case added to the product knowledge and item codes guide | |
03- May -18 | Pass (PA) Gadget | New gadget added to the product knowledge and item codes guide | |
30- April -18 | Motion (MT) USB cable | New gadget added to the product knowledge and item codes guide | |
30- April -18 | Laser Engraving effect on VPs | Laser Engraving effect on VPs | |
27- April -18 | Kit (KT) | New gadget added | |
27- April -18 | Vibe (VB) | New audio product added | |
26- April -18 | Items code guides | Rearranged all products in alphabetical order | |
25- April -18 | Multi (MU) | New Keyring Cable: Multi (MU) | |
23- April -18 | Earphones commodity code | Earphones commodity code | |
20- April -18 | Loop (LP) | New Power Product: Loop (LP) Inductive Charger | |
20- April -18 | Grain (GN), Peak (PK) | New Audio Products: Grain (GN) and Peak (PK) Earphones | |
20- April -18 | Volt (VT) | New Power Product: Volt (VT) | |
20- April -18 | Phone Stand Box (PSB) | New Audio Accessory: Phone Stand Box (PSB) | |
18- April -18 | Zimbra mail composing settings | Official font, font size and font colour to be used | |
18- April -18 | Accessories | All boxes come with white foam, see pictures | |
17- April -18 | Tag (TA) | New Gadget Product: Tag (TA) | |
11- April -18 | Power bank new capacities | MP,CO, LX, FT, ET available in 2200mAh; EC, JY available in 4400mAh | |
11- April -18 | To which countries can we ship Power banks? | We ship PBs to countries where we have designated Power bank page on the website | |
29- March -18 | Printed Neckstrap (PNS) Commodity code | Commodity code for PNS | |
23- March -18 | Bridge (BG) | New Product: Bridge Power bank | |
23- March -18 | Boost (BS) | New Product: Boost Power Bank | |
15- March -18 | Aero (AO) | New Product: Aero Inductive Charger | |
15- March -18 | Forest (FR) | New Product: Forest Inductive Charger | |
15- March -18 | Logo file Guide format | Which files formats are preferred and which are to be avoided for logo | |
02- March -18 | Inductive Chargers charging time | How long does it take to charge a phone with Inductive Chargers? |
How long does it take to charge a phone with an Inductive Charger? |
28- Feb -18 | Minimum Daily Activity Requirement | Calls | |
28- Feb -18 | Ellipse (EL) branding area | Memory Product Awareness | |
23- Feb -18 | Gadget Product Knowledge | Age restriction of Fidget Spinners | |
22- Feb -18 | Who to contact | Who to contact Pre-Sales, Sales, Aftersales, Office and other | |
20- Feb -18 | Maximum output of LD (Latitude) | Max output of LD (Latitude) | |
20- Feb -18 | Commodity codes and item codes for all products | Sales Support Information | |
20- Feb -18 | Commodity codes Phone Wallet, iPad cases, Fidget Spinners | Gadget commodity codes | |
09- Feb -18 | Coral (CK) | New Product: Coral iPad Case Gadget | |
07- Feb -18 | 70 days overdue | Commission for customers that are 70 days overdue = ex commission | |
06- Feb -18 | Fidget Spinner Pantone matched shells | Fidget Spinners can be Pantone macthed | |
31- Jan -18 | Gift Case Small (GCS) | New Product: Gift Case Small Accessory | |
23- Jan -18 | Country Sales Team Specific DE | 2018 import documents for GEMA | |
23- Jan -18 | Magnetic Box Power Bank Large (MBPL) | New Product: Magnetic Box Power Bank Large Accessory | |
16- Jan -18 | Sport Plus (SU) | New Product: Sport Plus Fidget Spinner | |
16- Jan -18 | Public Holidays UK staff 2018/19 | Public Holidays UK staff 2018/19 | |
09- Jan -18 | Triple Head Cable (THC) | Triple Head Cable (THC) | |
08- Jan -18 | Checking text and logo on Virtual Proof | Checking text and logo on Virtual Proof | |
08- Jan -18 | Gift Case Long (GCLO) | New Product: Gift Case Long Audio Accessory | |
05- Jan -18 | Twister Go (TG) | New Product: Twister Go USB Flash Drive | |
02- Jan -18 | Spanis Levy | Charging Spanish Royalty fee | |
02- Jan -18 | Dutch Levy (SONT) | Charging Dutch Royalty fee (SONT) | |
29- Dec -17 | Responsible Sample sending | Responsible Sample sending | |
22- Dec -17 | Slack | General knowledge about Slack, channels | |
21- Dec -17 | Battery life Jet (JT), Ray (RY), Seed (SD), Cube (CU) | Battery life on low, medium and high peak | |
20- Dec -17 | Magnetic Box Card (MBC) | New Product: Magnetic Box Card Accessory | |
18- Dec -17 | Online Customer Centre | Importance of setting correct Price Levels in NetSuite | |
14- Dec -17 | Magnetic Box Power Bank Card (MBPC) | New Product: Magnetic Box Power Bank Card Accessory | |
13- Dec -17 | Order upgrades to higher capacity | Procedure for order upgrades to higher capacity | |
11- Dec -17 | Closing down Aftersales cases | How to close open Aftersales cases | |
11- Dec -17 | Order cancellation policy | Order cancellation policy | |
08- Dec -17 | Craft (CC) | New Product: Craft Headphones | |
07- Dec -17 | Indie (ID) | New Product: Indie Headphones | |
05- Dec -17 | Magnetic Box Square (MBSQ) | New Product: Magnetic Box Square Accessory | |
05- Dec -17 | Slim (SS) | New Product: Slim (SS) Gadget | |
05- Dec -17 | Examples of allowed order quantities | Important information on ordering and shipping combination | |
01- Dec -17 | Product categories - Ordering and shipping combinations | Important information on ordering and shipping combination | |
30- Nov -17 | What devices are compatible with Inductive Chargers | Updated list with compatible devices | |
29- Nov -17 | Fabric Bag (FA) | New Product: Fabric Bag Power Bank Accessory | |
29- Nov -17 | DHC comes with USB-C adaptor as wee | Product upgrade | |
29- Nov -17 | Card (CR) comes with adaptors | Product upgrade | |
28- Nov -17 | Chasing Advance Payment Invoices | Formal procedure for chasing Advance Payment Invoices | |
27- Nov -17 | Flex (FX) | New product: Flex USB Flash Drive launched | |
24- Nov -17 | Gadget Item Code Guide | Item code of Sport Mini (SM) | |
24- Nov -17 | Sport Mini (SM) | New Gadget product: Sport Mini | |
24- Nov -17 | Minimum Order Quantity (MOQ) and Order Quantities | Important update | |
24- Nov -17 | Audio order quantities | Audio order quantities: 10, 25 and multiples of 25 | |
22- Nov -17 | Zip Wallet Headphone (ZWH) | New Audio Accessory: Zip Wallet Headphone (ZWH) | |
22- Nov -17 | Active (AT) | New product: Active (AT) USB Flash Drive (Memory) | |
21- Nov -17 | Slide (SE) | New product: Slide (SE) USB Flash Drive (Memory) | |
21- Nov -17 | Cosmic (CM) | New product: Cosmic Fidget Spinner launched (Gadgets) | |
16- Nov -17 | Flow (FW) | New product: Flow Fidget Spinner launched (Gadgets) | |
15- Nov -17 | Event (EV) | Lead time of Event (EV), standard colours and PANTONE matched | |
13- Nov -17 | Neckstrap | Neckstrap has now a Safety buckle | |
10- Nov -17 | Flashbay Price Match Policy | This page goes into the details of the policy and also explains the rationale behind it | |
10- Nov -17 | PNS with Safety buckle | Information on lead time and Pantone matching | |
09- Nov -17 | Duplicate Records | How to search for duplicates, how to merge | |
08- Nov -17 | Open and Overdue Invoices and Payment Chasing | Unassigned commissions and At risk commission | |
07- Nov -17 | Screen Print orders with more than 4 colour | Charging Print plate for SPR orders with more than 4 colours | |
07- Nov -17 | How to schedule an order for Gift sets | How to schedule an order for Gift sets | |
03- Nov -17 | How to inactivate direct Mail sending addresses | How to inactivate direct Mail sending addresses | |
18- Oct -17 | Safety sheet 7800mAh and 3550mAh | Safety sheets | |
16- Oct -17 | Trustpilot | Trustpilot | |
13- Oct -17 | Nappa (NP) | New product: Nappa headphones launched |
[Nappa] |
13- Oct -17 | Mambo (MO) | New product: Mambo headphones launched |
[Mambo] |
13- Oct -17 | Dealing with unassigned territories | Dealing with unassigned territories | |
10- Oct -17 | What does the price of the Gift set include? | What dies the price of the Gift set include? | |
09- Oct -17 | Shipping of Gift sets | Which regulations apply for shipping Gift sets | |
09- Oct -17 | Gift sets Incoterms and Commodity codes | Gift set FAQ | |
09- Oct -17 | Gift sets MOQ | Order quantities for Gift sets | |
09- Oct -17 | Wattage of speakers | Wattage of speakers | |
06- Oct -17 | LogoClub | Global launch of the LogoClub | |
02- Oct -17 | Product colours within the Gift Sets | Product colours can be changed | |
02- Oct -17 | Warranty period for Gift Sets | Warranty is according to individual products | |
02- Oct -17 | Virtual Proofs for Gift Sets | VPs for all products need to be requested | |
15- Sep -17 | Swift (ST) | New Memory Product: Swift USB Flash Drive |
[Swift] |
15- Sep -17 | Axis (AX) | New Memory Product: Axis USB Flash Drive |
[Axis] |
12- Sep -17 | Woodie (WD) | New Power Product: Woodie USB Car Charger |
[Woodie] |
08- Sep -17 | Rex (RX) | New Power Product: Rex Power Bank |
[Rex] |
31- Aug -17 | Memory Product Knowledge | Ink refill for IK and NT | |
31- Aug -17 | Power FAQ | UN (United Nations number) for Power banks | |
30- Aug -17 | New In-House Cube (CU) | Flashbay exclusive version of Cube launched to replace externally sourced "old" version |
[Cube] |
15- Aug -17 | Customer refunds | Verifying bank details | |
14- Aug -17 | Sport (SP) | New Gadget Product: Sport Fidget Spinner |
[Sport] |
14- Aug -17 | Change in DHL Protocol | New DHL Shipping Requirements: Contact Details Must Be Provided in Full | |
02- Aug -17 | Latitude Conversion Capabilities | The Latitude is able to convert 110V to 240V | |
02- Aug -17 | Power Bank Torch Feature | All single cell power banks have had a torch function added to them | |
28- Jul -17 | Cirque (CQ) | New Power Product: Cirque Inductive Charger |
[Cirque] |
27- Jul -17 | Discontinuation of Duo (DU) | Limited stock available to fulfil pending orders, check with Operations | |
25- Jul -17 | Customers who do not want to be contacted | How to deal with customers who do not wish to be contacted directly so they are not reassigned after 180 days | |
24- Jul -17 | Unison (UN) | New Audio Product: Unison Speaker |
[Unison] |
19- Jul -17 | Customs Authorisation Letter for Logo Usage | New process for orders with recognisable brands passing through customs in CN | |
11- Jul -17 | Ace (AE) | New Audio Product: Ace Speaker |
[Ace] |
07- Jul -17 | Commission | The Minimum commission criteria has been updated | |
07- Jul -17 | Event (EV) | Minimum Order Quantity is now 50 units | |
24- May -17 | Power bank FAQ | Power bank working samples |
[| Can I get a working sample to test functionality? (point 4.1)] |
23- May -17 | OTG USB | Which devices support OTG function? |
[| Which devices support OTG (On-the-Go) USB Flash drives? (point 2)] |
23- May -17 | Malware | What to look out for in an email | |
19- May -17 | AUX cable for AC | Funcionality of AUX cable for AC | |
18- May -17 | Shipments to remote areas | Check with Shiptrack for lead times to remote areas | |
17- May -17 | Lock components of working samples | Components for orders of less than or equal to 10,000 units may be requested to be held for 2 weeks | |
16- May -17 | Seed (SD) | New Flashbay Exclusive Bluetooth Speaker | |
16- May -17 | Tab (TB) | New Flashbay Exclusive Bluetooth Speaker | |
05- May -17 | Product Knowledge Updates | Orbit/Lynx Dual USB Connectors Explained | |
05- May -17 | Orbit (OR) | New 'On-the-Go' USB Flash Drive | |
05- May -17 | Lynx (LY) | New 'On-the-Go' USB Flash Drive | |
04- May -17 | Baywatch | Archive created featuring all Flashbay Newsletters | |
26- Apr -17 | Power bank Product Knowledge Updates | Pantone matching for EC | [Product Knowledge (point 2)] |
21- Apr -17 | Product Knowledge Updates | New USB Connector Design; EX packaging with MAB | [Product Awareness (point 1&2)] |
11- Apr -17 | Journey (JY) | New LEATHER high capacity PB model | |
11- Apr -17 | Team France - Orders shipped to Monaco | Orders shipped to Monaco | |
10- Apr -17 | Team Germany - SMV for Austria - Form or Fee system | SMV for Austria - Form or Fee system | |
06- Apr -17 | Shipping limitations - Memory, Audio, Power | Shipping limitations | |
06- Apr -17 | Audio Product Awareness | Mandatory compliance marks | |
05- Apr -17 | Cube (CU) | Audio New Product Range, New Model | |
05- Apr -17 | Arc (AC) | Audio New Product Range, New Model | |
05- Apr -17 | Duo (DU) | New USB Car Charger model | |
27- Mar -17 | Encore (EC) | New high capacity PB model | |
24- Mar -17 | MDAR | 75 unique communication is required per day | |
24-Mar -17 | Public Holiday | Public Holidays 2018 (Flashbay Ltd) | [Holidays for all UK sales staff] |
23-Mar -17 | Sales Staff Training | Training Materials | Sales Staff Training |
21-Mar -17 | Special Lead times (USB) | Lead times for custom SL, WB, EV, PNS, NS | [Product Knowledge (point 10.)] |
14-Mar -17 | Who to contact (UK Office) | Please send Contracts, Supplier forms to supplierforms@flashbay.com | [Office Manual (point 7.)] |
02- Mar -17 | Letter Headed Paper | New Letter Headed Paper | |
02- Mar -17 | DPUS | Data Preload Unerasable Setup | |
28- Feb -17 | Memo email | How to write a good memo email | |
28- Feb -17 | Data preloading | Data up to 10GB shall be uploaded via the FB data upload site | |
28- Feb -17 | Power bank collections | Following instructions of courier service | |
28- Feb -17 | How to Deal with Shipments Outside your Sales Territories | Specifications of entering orders and shipping | |
21- Feb -17 | Reporting copyright infringement | How to deal with Competitors offering any of our models | |
13- Feb -17 | SMV Austromechana levy to be paid for all orders | SMV to be paid for all orders shipped to Austria | |
24- Jan -17 | Malware | Virus prevention | [Malware (point 4.3.)] |
19- Jan -17 | Power bank working samples | ET only available in 2600 mAh | [Power bank working samples (point 3.)] |
11- Jan -17 | How many times can a powerbank charge my phone? | Correction: Power supply is 60% (prev. 80%) | |
30- Dec -16 | USB Material Composition sheets | Composition sheet for: AY, EL, EX, KN, LT, NA, PO, TW, MB, MBM uploaded | |
27- Dec -16 | Copydan | Copydan fee is increasing in 2017 | |
23- Dec -16 | Gyro (GY) available in USB 3.0 | Gyro (GY) available in USB 3.0 | |
22- Dec -16 | Polish Country Sales Team Specific | Procedure for Orders with Credit notes where customer has no EU VAT number | |
19- Dec -16 | Delaying shipment of Power bank orders | Avoid delaying shipment of PB order | [Delivery Address changes for PB orders (point 7.) ] |
19- Dec -16 | Delivery Address changes for PB orders | No address change after placing the PB order | [Delivery Address changes for PB orders (point 6.) ] |
14- Dec -16 | Power bank PANTONE matched shells | PANTONE matching for PB is standard lead time +1 day | [Power bank product knowledge ] |
09- Dec -16 | Power bank Product Knowledge | Discontinuation of EG | [Discontinuation of EG (point 3.) ] |
07- Dec -16 | Power bank After Sales Awareness | Micro USB cables | [Supplying only Micro USB cable with the order (point 1.)] |
31- Oct -16 | Power bank Safety sheets | Safety sheets uploaded in Power bank Product Knowledge | [See Important Information section] |
14- Oct -16 | Fin (FN) | New USB DPR model (FN) | [Flashbay Exclusive USB Drives / Fin] |
05- Oct -16 | SMV for Austria | Royalty fee for Austrian orders | [SMV for Austria (point 3)] |
12- Oct -16 | Discontinuation of Reflex (RF) | Discontinuation of Reflex (RF) | [Discontinued Power Bank Models (point 3)] |
16- Sep -16 | FAQ | Can I get a working sample to test functionality? | [Power bank working samples (point 4.1)] |
13- Sep -16 | Rush service PB | For PBs there is no rush service | [Rush service request (point 4.)] |
13- Sep -16 | Pre order samples | PB pre order samples | [Pre order samples (point 5.)] |
13- Sep -16 | Dual Head Cable | PB upgrade - DHC | [Extras, Accessories, Upgrades (point 3.)] |
12- Sep -16 | Print Area MBXL, PTXL | MBXL, PTXL Print Area pdf | [Print Area (point 3.)] |
12- Sep -16 | PB enquiries from US and Australia | How to deal with AU and US PB enquiries | [Power bank Sales Staff Manual] |
12- Sep -16 | CR 'lightning' adaptor | Position and use of the 'lightning adaptor | [Power bank Product Awareness (point 6.)] |
06- Sep -16 | Processing DP orders | Changes in the way DP orders are processed | [Processing DP orders (point 1.)] |
31-Aug -16 | Customer's questions | Can the customer send PBs individually to their clients? | [Can the customer send PBs individually to their clients? (point 4.9.)] |
31-Aug -16 | Procedure for Non UK Bank Holidays (UK1 and UK2 Teams only) | Only for UK1 and UK2 | [Procedure for Non UK Bank Holidays (point 3.)] |
22-Aug -16 | Power bank Product Knowledge | 3 new models: CO, MP, LX | [Flashbay Exclusive Power Bank Models (point 2.)] |
01-Aug -16 | Marking Inactive | When to mark customer/lead Inactive | [Marking Inactive (point 10.)] |
01-Aug -16 | Who to contact (UK Office) | Correct e-mail channels | [Office Manual (point 7.)] |
01-Aug -16 | Cost of Virtual proofs; Special fonts | Special font type VP requests (UK Office) | [2. Requesting Virtual Proofs (Special font section)] |
01-July -16 | Unrated Proofs | How to deal with unrated VPs | [Unrated Proofs (under point 3.)] |
24-June -16 | Discontinuation of BabyTwister (BT) | Orders for BT are accepted until 31.08.2016 | [Baby Twister USB Flash Drive ] |
23-June -16 | USB models with LED (CS, HA, BT, LT) | How LED works | [USB models with LED (CS, HA, BT, LT)] |
20-Apr -16 | Public Holiday | Public Holidays 2017 (Flashbay Ltd) | [Holidays for all UK sales staff] |
12-Apr -16 | Kinetic without LED | Awareness for KN re orders (update is found in Product Knowledge/10.Product Awareness) | [Product Awareness] |
01-Apr -16 | Note not avaiable with Pantone matched shells | Product knowledge Note section updated | [Note] |
21-Mar-16 | Product Extras, Special requests, Special Lead times | Special Lead Time for custom color (SL, WB, NS, PNS) | [Custom color order lead times] |
15-Mar-16 | Product Extras, Special requests, Special Lead times | MAB and NA with customers own FSC reference | [MAB and NA] |
15-Mar-16 | Maple Box | New box available for: BT, CL, CS, EL, EX, FC, GY, HA, KN, KS, LT, NA, PO, PS, RT, TW | [Maple Box] |
11-Mar-16 | Lead time for PANTONE matched shells | Update to be found in 'Important Information' | [PANTONE matched USBs] |
11-Mar-16 | Orders with 2GB | Placing order with 2GB (PCBA) | [Orders with 2GB] |
07-Mar-16 | Malware | Opening attachments | [4.3 Malware] |
03-Mar-16 | 128GB USB 3.0 availability | CS, TW, PS, NA, EX, IK, KN, PO, EV | [Product knowledge] |
03-Mar-16 | Scheduling a Sales Order | VAT code for Flashbay HK | [VAT codes] |
24-Feb-16 | Ellipse in Blister pack | Position of EL in BL | [Ellipse USB packed in Blister] |
22-Feb-16 | Telephone use | update on points e) and f) | [Telephone use] |
17-Feb-16 | Orders shipped to Belgium | BE VAT codes | [Scheduling a sales order/ LTD] |
16-Feb-16 | Line item entry convention | Examples of line entries | [Scheduling a sales order] |
15-Feb-16 | File lock/ Dual Zone | Number of characters for DPUS VL | [File lock/ Dual Zone] |
15-Feb-16 | USB 3.0 availability | 8 products available in USB 3.0 (EV, EX, IK, KN, NA, PO, PS, TW) | [USB 3.0] |
28-Jan-16 | Lock components | Lock components for working samples | [Lock components for working samples] |
28-Jan-16 | Individual engraving | Available fonts for individual engraving | [Individual engraving] |
27-Jan-16 | Scheduling a Sales Order | VAT codes in NS | [VAT codes] |
27-Jan-16 | Replacement order | Replacement orders job notes and feedback upon delivery | [Replacement order] |
21-Jan-15 | Samples | Check compatibility/performance of USB flash drives with non-standard devices | Sending Samples |