Audio Product Knowledge

Warranty period of Audio products

The Warranty period for all products in the Audio category is 2 years.
For more info, visit the website FAQ.

Bluetooth Speakers

Note: the Weight in Dimensions refers to the Net weight of the product only.

Models	Important Information	Dimensions
Tab Bluetooth® Speaker (Code: TB) Branding: Screen Printing, Laser Engraving, Individual Naming Minimum Order 10 units Colours: (black, silver, gold) Lead Time: 8 working days	2 branding areas Bluetooth Version 5 Bluetooth name service (BN) available. Metallic shell Comes with a USB-A to USB-C charging cable Capacity: 450mAh (1.66wh) Play time: 3hrs high volume, 4hrs low volume Charging time: 1,5h Sensitivity (dB): 80dB Power Handling (W): 3mW Frequency Response (Hz): 20Hz - 20kHz Flashbay Exclusive Product Tab User Manual TB 450 mAh Safety Sheet TB/RY/JT/SD AU C-Tick certificate	Length: 52mm (2.05 inches) Width: 52mm (2.05 inches) Height: 33mm (1.3 inches) Weight: 83 grams (2.93 ounces) View Dimensional Diagram Branding Area designated by Branding Area Area Top: 45mm X 12mm Area Front: 35mm X 22mm Default Packaging Your Speaker, USB-A to USB-C Cable, User Manual, Kraft Card Box
Seed Bluetooth® Speaker (Code: SD) Branding: Screen Printing, Laser Engraving, Individual Naming Minimum Order 10 units Colours: (lightwood) Lead Time: 7 working days	Product has wooden shell The wood in this product is FSC certified so harvested from responsibly managed and sustainable forests worldwide (Note: there is one FSC certificate covering all products, there are no individual FSC product certificates) 2 branding areas Bluetooth Version 5 Bluetooth name service (BN) available. Comes with a USB-A to USB-C charging cable Capacity: 450mAh (1.66wh) Play time: 3hrs high volume, 4hrs low volume Charging time: 1,5h Sensitivity (dB): 80dB Power Handling (W): 3mW Frequency Response (Hz): 20Hz - 20kHz Flashbay Exclusive Product Seed User Manual SD 450 mAh Safety Sheet TB/RY/JT/SD AU C-Tick certificate	Length: 57.6mm (2.27 inches) Width: 57.6mm (2.27 inches) Height: 33.6mm (1.32 inches) Weight: 86 grams (3.03 ounces) View Dimensional Diagram Branding Area designated by Branding Area Area Top: 45mm X 12mm Area Front: 35mm X 22mm Default Packaging Your Speaker, USB-A to USB-C Cable, User Manual, Kraft Card Box
Ray Bluetooth® Speaker (Code: RY) Branding: Photo Printing, Screen Printing Minimum Order 10 units Colours: (black, blue, green, yellow, orange, red, pink, white) Lead Time: 8 working days	2 branding areas Bluetooth Version 5 Bluetooth name service (BN) available. Can be PANTONE matched (min. 250 units, standard lead time + 2 day) The plastic parts are made with GRS Certified recycled plastic Comes with a USB-A to USB-C charging cable Capacity: 450mAh (1.66wh) Play time: 3hrs high volume, 4hrs low volume Charging time: 1,5h Sensitivity (dB): 80dB Power Handling (W): 3mW Frequency Response (Hz): 20Hz - 20kHz Flashbay Exclusive Product Ray User Manual RY 450 mAh Safety Sheet TB/RY/JT/SD AU C-Tick certificate	Length: 52mm (2.05 inches) Width: 52mm (2.05 inches) Height: 33mm (1.3 inches) Weight: 74 grams (2.61 ounces) View Dimensional Diagram Branding Area designated by Screen Printing Area Top: 45mm X 12mm Area Front: 35mm X 22mm Photo Printing Area Top: 45mm X 12mm Area Front: 35mm X 22mm Default Packaging Your Speaker, USB-A to USB-C Cable, User Manual, Kraft Card Box
Cube Bluetooth® Speaker (Code: CU) Branding: Photo Printing Minimum Order 10 units Colours: (black, blue, green, yellow, orange, red, pink, white) Lead Time: 8 working days	4 branding areas Bluetooth Version 5 Bluetooth name service (BN) available. Corner insert available in 8 colours and Pantone Matching (min. 250 units, standard lead time + 2 day) Carabiner available to clip onto corner Comes with a USB-A to USB-C charging cable Input: 5V-200mA cell Capacity: 450mAh (1.66wh) Play time: 3hrs high volume, 4hrs low volume Charging time: 1,5h Sensitivity (dB): 80dB Power Handling (W): 3mW Frequency Response (Hz): 20Hz - 20kHz Flashbay Exclusive Product Cube User Manual CU 450 mAh Safety Sheet CU AU C-Tick certificate	Length: 52mm (2.05 inches) Width: 52mm (2.05 inches) Height: 52mm (2.05 inches) Weight: 91 grams (3.21 ounces) View Dimensional Diagram Branding Area designated by Photo Printing Area Front: 36mm X 47mm Area Left: 36mm X 47mm Area Back: 36mm X 31mm Area Right: 36mm X 31mm Default Packaging Your Speaker, USB-A to USB-C Cable, User Manual, Kraft Card Box
Aqua Bluetooth® Speaker (Code: AQ) Branding: Screen Printing Minimum Order 10 units Colours: (black, blue, green, yellow, orange, red, pink, white) Lead Time: 9 working days	1 branding area Bluetooth Version 5 Bluetooth name service (BN) available. Available in 8 colours Cannot be PANTONE matched Suction cup is attached to the product Comes with a USB-A to USB-C charging cable Input: 5V-200mA cell Capacity: 450mAh (1.66wh) Waterproof for up to 30 minutes in 1 meter of water Play time: 3hrs high volume, 4hrs low volume Charging time: 1,5h Sensitivity (dB): 80dB Power Handling (W): 3mW Frequency Response (Hz): 20Hz - 20kHz Flashbay Exclusive Product Note: AQ has no LED. More info: FAQ Aqua User Manual AQ 450 mAh Safety Sheet AQ AU C-Tick certificate	Height: 46mm (1.81 inches) Diameter: 80mm (3.15 inches) Weight: 115 grams (4.06 ounces) View Dimensional Diagram Branding Area designated by Branding Area Area Top: Φ40mm Default Packaging Your Speaker, USB-A to USB-C Cable, User Manual, Kraft Card Box
Unison Bluetooth® Speaker (Code: UN) Branding: Photo Printing Minimum Order 10 units Colours: (white) Lead Time: 9 working days	Unison (UN) has a Power Bank feature and can charge smartphones/tablets while playing music at the same time 2 branding areas Bluetooth Version 5 Bluetooth name service (BN) available. Plastic shell Comes with a USB-A to USB-C charging cable Charging time: 3h Capacity: 2200mAh (single polymer battery) Play time: 4hrs high volume, 10hrs low volume Flashbay Exclusive Product Unison User Manual UN 2200 mAh Safety Sheet UN AU C-Tick certificate	Length: 161mm (6.34 inches) Width: 63mm (2.48 inches) Height: 29mm (1.14 inches) Weight: 120 grams (4.23 ounces) View Dimensional Diagram Branding Area designated by Branding Area Area Top: 140mm X 13mm Area Front: 140mm X 47mm Default Packaging Your Speaker, USB-A to USB-C Cable, User Manual, Kraft Card Box

Bluetooth Headphones

Note: the Weight in Dimensions refers to the Net weight of the product only.

Models	Important Information	Dimensions
Mambo Bluetooth® Headphones (Code: MO) Branding: Screen Printing Minimum Order 10 units Colours: (black, blue, green, yellow, orange, red, pink, white, hybrid) Lead Time: 10 working days	3 branding areas Plastic detailing Left and right headphones labelled Can adjust volume on headphones Can play a track, skip a track, rewind a track and power on/off on the headphone Bluetooth Version 5 Bluetooth name service (BN) available. Comes with a USB-A to USB-C charging cable and Auxiliary Cable Capacity: 220mAh Mic for hands free calling and answering Play time: 5hrs high volume, 10hrs low volume Charging time: 45 mins Sensitivity (dB): 90dB Power Handling (W): 20mW Frequency Response (Hz): 20Hz - 20kHz Packed in individual plant based bags Mambo User Manual MO 220 mAh Safety Sheet AU C-Tick certificate	Length: 181mm (7.13 inches) Width: 174mm (6.85 inches) Height: 18mm (0.71 inches) Weight: 147 grams (5.19 ounces) View Dimensional Diagram Branding Area designated by Branding Area Area Side: Φ42mm Area Top: 125mm X 15mm Default Packaging Your Headphones(In plant based bag), Charging & Aux Cables, User Manual, Kraft Card Box

Bluetooth Earphones

Note: the Weight in Dimensions refers to the Net weight of the product only.

Models	Important Information	Dimensions
Duet Bluetooth® Earphones (Code: DT) Branding: Photo Printing, Screen Printing Minimum Order 10 units Colours: (black, white) Lead Time: 9 working days	Branding method is SPR and DPR 2 branding areas on the earphones + 1 branding area on the charging case Bluetooth® 5.3 Technology Bluetooth Name (BN) service is available with +2 day lead time Maximum length of BN is 31, acceptable characters are English letters, numbers,underline('_') and transverse line('-') and blank. No other symbol is accepted. In addition Simplified and Complex Chinese can be used, but each character will be treated as 2 characters Mic for hands free calling and answering Playback controls to play, pause & skip music Easy pairing to iPhone™, iPad™, Android & Windows mobile devices USB-C charging case with LED battery indicator Bluetooth Effective Range：10M Play time: 3hrs high volume, 4hrs mid volume, 5 hrs low volume Standby time: 200 hrs Battery: earphone 30mAh lithium polymer 3.7V Battery: charging case 300mAh Earphones charging time: 1h Sensitivity (dB): 95dB Power Handling (W): 4mW Frequency Response (Hz): 20Hz - 20kHz Charging case charging time: 2h, the charging case can recharge the earphones 3 times Paper sheets covering the individual Eaphones must be removed before first use Before charging the protective foil should be removed from the earphones Duet User Manual DT Earphone 30mAh Safety Sheet DT charging case 300mAh Safety Sheet DT Material Composition Sheet	Length: 82mm (3.23 inches) Width: 37mm (1.46 inches) Height: 21.7mm (0.85 inches) Weight: 35 grams (1.23 ounces) View Dimensional Diagram Branding Area designated by Screen Printing Area Side: 5mm X 27mm Area Top: 62mm X 21mm Photo Printing Area Side: 5mm X 27mm Area Top: 62mm X 21mm Default Packaging Your Earphones, Charging Case  with USB-C cable, User Manual, Kraft Card Box

Extras, Accessories, Upgrades for Audio Products

Services	Important Information	Additional information
Zip Wallet - Headphones (Code: ZWH) Branding: Laser Engraving, Screen Printing Colours: (black) Lead Time: 10 working days	Case is for the Mambo (MO) and Indie (ID) Headphones. Available in black. Sturdy exterior shell. Brandable metal plate on shell: 55mm x 25mm. Available for Screen Printing and Laser Engraving Dimensions: 110mm x 185mm x 85mm	Weight: 125.000 grams (4.41 ounces)
Magnet Box Card (Code: MBC) Branding: Screen Printing Colours: (white) Lead Time: 5 working days	Semi-transparent. Sturdy exterior shell. Closes magnetically. SPR area: 48mm x 48mm. Available for Screen Printing in 4 colours. Note: Magnetic Box Square is also an accessory for some of the Power products. Dimensions: 68mm x 62,5mm x 53mm	Weight: 10.000 grams (0.35 ounces)
Gift Case Large (Code: GCL) Branding: Laser Engraving, Screen Printing Colours: (white, black) Lead Time: 10 working days	Case is for the Ace (AE), and Unison (UN) Speakers. Available in black. Sturdy exterior shell. Brandable metal plate on shell: 55mm x 25mm. Available for Screen Printing and Laser Engraving. Dimensions: 41,5mm x 200mmx 76,5mm	Weight: 125.000 grams (4.41 ounces)
Phone Stand Box (Code: PSB) Branding: Screen Printing Colours: (white) Lead Time: 5 working days	2 in 1 accessory: case for the Earphones and cradle for smartphone Available in white with transparent cover. Brandable on the top, branding area: 58mm x 29mm. Available for Screen Printing. Dimensions: 31,25mm x 70,5mm x 80,5mm Packed in individual plant based bags	Weight: 25.000 grams (0.88 ounces)
Pre Production Working Sample (Code: PPWS, but has to be specified individually in Netsuite)	Has to be specified in Netsuite like a normal order, but with just 1 unit E.g. RY.BLACK - 1 unit - PPWS price from our price list Standard lead time Pantone matched shell is not possible How to find PPWS on our price list? -> The Price List Tool

Services for Audio

Services	Important Information	Additional information
Bluetooth Name (Code: BN)	The default Bluetooth name (BN) for TB/RY/SD/CU/DT/AQ/MO is 'Promo Audio', and for UN is 'Promo Speaker'. Customers can specify the name that the device will show during pairing process. It's equivalent to the Volume Label and optional with up to 20 characters You can check the list of allowed characters here Available for Flashbay Exclusive Products. Note: BN service line item must be placed on the Order under the corresponding Bluetooth Speaker/Headphone item.
Print Plate (Code: PL)	More than 4 colours to be printed on an item. Quantity 1 for extra screen print colour
Individual Naming (Code: IN)	Unique name or serial number can be engraved on products where branding method is ENL Excel list of individual names or numbers has to be provided to operations Double check lead time with Operations for orders where quantity is over 300 units More information about this service here

Packaging for Audio

Models	Important Information	Dimensions
	This picture demonstrates the weight and volume difference of packaging between some Memory, Power and Audio product order.
TB/RY/SD/JT with CB (Code: CB)	When customer orders Carabiner (CB) with TB/RY/SD/JT the keyring will be attached to the product and the CB will be packed separately.

Audio Product awareness

Models	Important Information	Additional information
Cube Bluetooth Speaker	Every Audio product has the mandatory compliance marks displayed on them
Aux Cable Sonar, Mambo, Nappa	The AUX cable of SR, NP, MO has no microphone function.
Arc Bluetooth Headphones	Please see on picture how the mandatory compliance marks are displayed on AC. The AUX cable of AC has a microphone function (hands free calls) The AUX cable has a silver button that behaves as follows: 1 click: Pause 2 click: Next song 3 click: Previous song
Unison Speakers	Bold logos are preferable for the face of the speaker. Due to the size and quantity of the holes in the speaker's grille, the resolution of any logo branded on the grille is limited. Consequently, thin, intricate and detailed designs are not advised for this branding area - they are more suited to the top of the speaker. For the grille, please encourage clients to use bold logos only.
Wattage of speakers	Each speaker has a wattage of 3 watts. Larger products like UN/AE have two speakers so in total 6 Watts.

Audio Lead time guidelines

A lot of Audio orders up to 2k units can be delivered within our standard lead times.
However it is important that you double-check lead times with Operations when any of the following conditions apply:

1. Order contains > 2,000 units
2. Order involves Screen printing of > 4 spot colours
3. Order includes Pantone-matched shells
4. Order includes more than 1 branding method e.g. SPR + ENL