Minimum Profit Requirement and Minimum Daily Activity Requirement: Difference between revisions

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[[Sales Staff Manual|Back to Sales Staff Manual Content]]
[[Sales Staff Manual|Back to Sales Staff Manual Content]]


[[Your Commission|<< Previous Article]]    |    [[Holiday|Next Article >>]]
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== '''Minimum Profit Requirement''' ==
== '''Minimum Profit Expectation''' ==




All sales employees will be set a monthly minimum sales profit requirement (MPR) – the exact figures will be clearly displayed on your ‘commission dashboard’.  
All sales employees will be set a monthly minimum sales profit expectation (MPE) – the exact figures will be clearly displayed on your ‘commission dashboard’.  


'''MPR Requirement''' <br>
'''Minimum Profit Expectation''' <br>
All sales employees, who have passed their probationary period, must achieve their Minimum Profit Requirement (MPR) in a given month in order to be eligible to receive commission from sales orders placed in that month. Employees who are on probation are exempt from this requirement and will be entitled to commission regardless of whether MPR is achieved or not.
All sales employees, who have passed their probationary period, must achieve their Minimum Profit Expectation (MPE). If you fail to achieve the MPE Flashbay reserves the right to instigate a performance review process and/or issue a Formal Written Warning.  
<br><br>
<br><br>
e.g.<br>
An employee, who has passed probation, fails to achieve January MPR => all sales orders placed in January are marked ex-commission<br>
An employee, who is still within their probationary period (up to a maximum of 6 months), fails to achieve January MPR => no effect on commission. <br><br>


For avoidance of doubt, commission will be considered earned on an order when:<br><br>
For avoidance of doubt, commission will be considered earned on an order when:<br><br>


1) The MPR (including new business element) was met in the month that the order was scheduled<br>
1) The order has been paid in full <br>
2) The order has been paid in full <br>
2) The order has not been marked ex-commission for any other reason <br><br>
3) The order has not been marked ex-commission for any other reason <br><br>


When these conditions are met, commission from a sales order becomes due once payment of that sales order has been received in full.  
When these conditions are met, commission from a sales order becomes due once payment of that sales order has been received in full.  
<br><br>
<br><br>
'''New Business Requirement''' <br>
Sales employees must achieve a minimum of 30% new business as part of their MPR in a given month in order to satisfy their MPR. Sales employees who do not receive new leads by default are exempt from this requirement.<br><br>


e.g.
 
A permanent sales staff member has an MPR of £13,333<br>
'''New Business Requirement'''<br>
30% of profit earned in a given month must derive from new business i.e. £3,999.90 to satisfy MPR<br><br>
The MPE will have a New Business component that is derived individually from the leads under your management and not set as a fixed proportion of the total as was the case under the MPR system.
 
To achieve the MPE you will be required to exceed both the total and the new business components.<br><br>


The Commission Scheme may also include additional ‘prizes’, the terms of which will be determined by the Company at its absolute discretion. In circumstances whereby a prize has been paid/issued then subsequently one or more orders are marked as ex-profit or ex-commission for any reason, the company reserves the right to recover the value of any prizes that the employee would not have been entitled to when taking into account the orders marked as ex-profit or ex-commission.<br><br>
The Commission Scheme may also include additional ‘prizes’, the terms of which will be determined by the Company at its absolute discretion. In circumstances whereby a prize has been paid/issued then subsequently one or more orders are marked as ex-profit or ex-commission for any reason, the company reserves the right to recover the value of any prizes that the employee would not have been entitled to when taking into account the orders marked as ex-profit or ex-commission.<br><br>
   
   
In order to recover the value of such prizes, the employee will not be eligible to receive payment for future prizes that they may have qualified for until the value of any such prizes has been recovered.<br><br>
In order to recover the value of such prizes, the employee will not be eligible to receive payment for future prizes that they may have qualified for until the value of any such prizes has been recovered.<br><br>
''Please note: Failure to achieve the MPR requirements will be dealt with via the Company's Disciplinary Policy''
''Please note: Failure to achieve the MPE requirements will be dealt with via the Company's Disciplinary Policy''


== '''Adjustment to Minimum Profit Requirement if you are on Holiday''' ==
== '''Minimum Daily Activity Requirement''' ==




Your minimum profit requirement will be alleviated by a factor of half a day for every full day of holiday you take.
All sales account management staff will be set a minimum daily activity requirement (MDAR). You will not receive new leads on a given day if you fail to meet your MDAR on the previous working day.


For example:
A minimum of 50 unique communications is required per day. <br/>
Calls from or to unique numbers, and unique emails each count as 1 communication. <br/>


If you take 5 days holiday and have a monthly minimum profit requirement of £9,000.<br />
=='''Contribution of calls to the Daily Activity Requirement'''==
20 working days per month = £9,000 target<br />
Although the number of unique communication does not specify the number of calls to be made on a daily basis, it is essential to make proper use of this sales tool. <br/> <br/>  
15 working days worked = (17.5/20 x £9,000) = £7,875 target<br />


Each lead should receive a *minimum* of 3 calls during the sales cycle. <br/>
1. initial phone call 15 min after the lead arrives <br/>
2. When the samples have arrived <br/>
3. When the order is delivered <br/> <br/>


== '''Minimum Daily Activity Requirement''' ==
For a Sales person this mean a minimum of 20 calls per day. <br/>
 
The above is the *minimum* of calls a lead should receive from us, then you have customers, negotiation, invoice chasing and good old follow ups to conduct. <br/>
 
All sales account management staff will be set a minimum daily activity requirement (MDAR). You will not receive new leads on a given day if you fail to meet your MDAR on the previous working day.


Phone MDAR = 32 unique inbound + outbound customer calls
Email MDAR = email score of 45




[[Your Commission|<< Previous Article]]
[[Your Commission|<< Previous Article]]

Latest revision as of 13:28, 22 August 2022

Back to Sales Staff Manual Content

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Minimum Profit Expectation

All sales employees will be set a monthly minimum sales profit expectation (MPE) – the exact figures will be clearly displayed on your ‘commission dashboard’.

Minimum Profit Expectation
All sales employees, who have passed their probationary period, must achieve their Minimum Profit Expectation (MPE). If you fail to achieve the MPE Flashbay reserves the right to instigate a performance review process and/or issue a Formal Written Warning.

For avoidance of doubt, commission will be considered earned on an order when:

1) The order has been paid in full
2) The order has not been marked ex-commission for any other reason

When these conditions are met, commission from a sales order becomes due once payment of that sales order has been received in full.


New Business Requirement
The MPE will have a New Business component that is derived individually from the leads under your management and not set as a fixed proportion of the total as was the case under the MPR system.

To achieve the MPE you will be required to exceed both the total and the new business components.

The Commission Scheme may also include additional ‘prizes’, the terms of which will be determined by the Company at its absolute discretion. In circumstances whereby a prize has been paid/issued then subsequently one or more orders are marked as ex-profit or ex-commission for any reason, the company reserves the right to recover the value of any prizes that the employee would not have been entitled to when taking into account the orders marked as ex-profit or ex-commission.

In order to recover the value of such prizes, the employee will not be eligible to receive payment for future prizes that they may have qualified for until the value of any such prizes has been recovered.

Please note: Failure to achieve the MPE requirements will be dealt with via the Company's Disciplinary Policy

Minimum Daily Activity Requirement

All sales account management staff will be set a minimum daily activity requirement (MDAR). You will not receive new leads on a given day if you fail to meet your MDAR on the previous working day.

A minimum of 50 unique communications is required per day.
Calls from or to unique numbers, and unique emails each count as 1 communication.

Contribution of calls to the Daily Activity Requirement

Although the number of unique communication does not specify the number of calls to be made on a daily basis, it is essential to make proper use of this sales tool.

Each lead should receive a *minimum* of 3 calls during the sales cycle.
1. initial phone call 15 min after the lead arrives
2. When the samples have arrived
3. When the order is delivered

For a Sales person this mean a minimum of 20 calls per day.
The above is the *minimum* of calls a lead should receive from us, then you have customers, negotiation, invoice chasing and good old follow ups to conduct.


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