Your Commission
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Flashbay Commission Scheme
You may be entitled to participate in the discretionary Commission Scheme, depending on the terms of your contract of employment on such terms and conditions as the Company may determine at its absolute discretion from time to time. Details of the Commission Scheme will be made available to you on joining. Subject to the requirements of the Commission Scheme, your commission earning potential is uncapped. The rules of the Commission Scheme may be subject to change by the Company at any time and without notice.
Please see the Commission & Bonus Policy for further information
New Business - 6%
New business (NB) order is defined as the 1st order from a new customer.
NB commission is paid at 6% of the gross profit generated.
Flashbay reserves the right to apply or withdraw the 6% rate as it sees fit.
Below are some common situations where you might be unsure if an order is new business or repeat business:
1. Same company new VAT number
a. Not NB - this should not be NB even if you have to register a new web lead in NetSuite
2. Sister company/same group - same contact or not
a. Not NB - we count franchises as the same entity, as well as sub-companies sharing the same parent company despite differences in their billing addresses and VAT numbers.
3. Same contact person new job in a new company (not a renamed company, see point 8).
a. Yes NB - this will be NB if this is the first order for the new company
4. First order from a new customer but with delivery to two different countries. e.g. France and Switzerland.
a. Yes NB - if it’s the first order for both countries.
5. The first order was cancelled before production (not due to an error of the sales person)
a. Yes NB - the first order was never delivered so the second order will technically be the first order
6. The first order was for PPWS
a. Yes NB - a PPWS order is 1 unit for the customer to test before the full order comes
7. Multiple orders were placed due to shipping regulations - how many are NB?
a. Yes NB - if placed the same day and it’s the first orders from the customer
8. The company has gone through a rebranding and are now trading under a new name
a. Not NB - not NB as they are already a customer, now only with a new logo/name, even if you have to register a new web lead in NetSuite
New Business - Minimum Commission Policy
For all New Business orders the Minimum Commission amount is £10 (or local currency equivalent).
Minimum Commission orders show in green on your commission dashboard.
Existing Customers - 3%
For existing customer orders (defined as an order from an existing customer), commission is paid at 3% of the gross profit generated.
Commission Accelerator
While you have attained both components of your MPE you will receive a Commission Accelerator of +1% on all orders scheduled while your total gross profit is in the range of 1-2x MPE and +2% while your total gross profit is above 2x MPE (i.e above MST).
Example:
Your total gross profit is in the range of 0-1x your MPE = you receive the standard commission scheme amounts.
Your total gross profit is in the range of 1-2x your MPE and both components of MPE have been achieved = +1% Commission Accelerator will be added to the standard commission amounts for all orders you schedule until...
Your total gross profit >2x your MPE (i.e. MST) and both components of MPE have been achieved = +2% Commission Accelerator will be added to the standard commission amounts for all orders you schedule.
Notes:
- If an order already attracts a prize / bonus rate of commission (for example New Products or similar bonus rates) the order will not be eligible for Commission Accelerator.
- Minimum Commission scheme will still apply to eligible new business orders, minimum amounts will not be modified but you’ll get whatever is largest - the Commission Accelerator amount or the minimum commission.
- The scheme will be considered a "prize rate" and may be modified, replaced or withdrawn at any time.
- This scheme is being introduced for the benefit of the Sales Team - “gaming”, exploiting or cheating the system will lead to ex-commissioning of all affected orders, disqualification from all competitions and disciplinary action. For avoidance of doubt - delaying or deferring entry into NetSuite of customer confirmed orders is cheating.
70 days overdue = ex-commission
Any sales order which becomes 70 days overdue for payment is automatically marked ex-commission.
However, it doesn’t follow that commission should be lost if the sales person has been consistent in their follow-up and done everything in their power to chase payment and the customer still decided to operate to their own schedule.
If you can demonstrate to your Group or Team Leader (as appropriate *) that you have consistently and intelligently chased payment and the resulting payment comes in after the invoice is 70 days overdue your Group Leader or Team Leader have the power to review the case and reinstate the commission on the order.
Please note that if any form of formal collection action is commenced (for example appointment of a debt collector or filing of a court claim) or anything less than full payment is received then it will not be possible to reinstate commission.
The decision is being made by the Group Leader if the team has only Group Leader, and it is made by Team Leader if there is a Team Leader.
After Sales Cases
Replacement is approved because of technical,data, quality,courier - original order keeps profit and commission, replacement will be marked ex-profit and ex-commission.
Replacement is approved because of unpreventable cause - replacement will be marked ex-profit and ex-commission and only original order keeps profit and commission.
Replacement is approved because of sales mistake - original order will be marked ex-profit and ex-commission, replacement will be marked ex-profit and ex-commission.
