Your Commission

Back to Sales Staff Manual Content

<< Previous Article | Next Article >>

Flashbay Commission Scheme

You may be entitled to participate in the discretionary Commission Scheme, depending on the terms of your contract of employment on such terms and conditions as the Company may determine at its absolute discretion from time to time. Details of the Commission Scheme will be made available to you on joining. Subject to the requirements of the Commission Scheme, your commission earning potential is uncapped. The rules of the Commission Scheme may be subject to change by the Company at any time and without notice.

Please see the Commission & Bonus Policy for further information

New Business - 6%

For new business orders (defined as the 1st order from a new customer above £50.00), commission is paid at 6% of the gross profit generated.

New Business - Minimum Commission Policy

For all New Business orders the Minimum Commission amount is £10 (or local currency equivalent).
Minimum Commission orders show in green on your commission dashboard.

Existing Customers - 3%

For existing customer orders (defined as an order from an existing customer), commission is paid at 3% of the gross profit generated.

70 days overdue = ex-commission

Any sales order which becomes 70 days overdue for payment is automatically marked ex-commission.
However, it doesn’t follow that commission should be lost if the sales person has been consistent in their follow-up and done everything in their power to chase payment and the customer still decided to operate to their own schedule.

If you can demonstrate to your Group or Team Leader (as appropriate *) that you have consistently and intelligently chased payment and the resulting payment comes in after the invoice is 70 days overdue your Group Leader or Team Leader have the power to review the case and reinstate the commission on the order.

Please note that if any form of formal collection action is commenced (for example appointment of a debt collector or filing of a court claim) or anything less than full payment is received then it will not be possible to reinstate commission.
The decision is being made by the Group Leader if the team has only Group Leader, and it is made by Team Leader if there is a Team Leader.

After Sales Cases

Replacement is approved because of technical,data, quality,courier - original order keeps profit and commission, replacement will be marked ex-profit and ex-commission.

Replacement is approved because of unpreventable cause - replacement will be marked ex-profit and ex-commission and only original order keeps profit and commission.

Replacement is approved because of sales mistake - original order will be marked ex-profit and ex-commission, replacement will be marked ex-profit and ex-commission.

<< Previous Article | Next Article >>