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Welcome to the Flashbay Wiki

This wiki is designed to ensure you have easy access to all the general aspects of working in our UK business.

Please click on one of the areas below:

Office Manual UK Human Resources AU Human Resources PH Human Resources Baywatch - Flashbay Newsletter Sales Staff Manual Sales New Starter Checklist Sales Staff Training Sales Support Information Customer Service Training Translation Manual Aftersales Aftersales Staff Manual After Sales Awareness IT Information Product Knowledge Item Code Guide Memory FAQ Memory Product Awareness Power Product Knowledge Power Item Code Guide Power FAQs Power Sales Staff Manual Power Product Awareness Audio Product Knowledge Audio Item Code Guide Audio FAQ Audio Sales Staff Manual Audio Product Awareness Gadget Product Knowledge Gadget Item Code Guide Gadget FAQ Gadget Sales Staff Manual Gift Sets Product Knowledge Gift Sets Item Code Guide Gift Sets FAQ Gift Sets Sales Staff Manual

Recent Updates

Employees should check for updates regularly, please see latest updates below:

CURRENT UPDATES:

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Date of change	Subject	Brief Description	Link
31- Dec-18	Niche Markets Shipping charges	Shipping cost to Channel Islands, Iceland, Bermuda, Bahamas, British Virgin Islands, Cayman Islands	Niche Market Shipping charges
31- Dec-18	To which countries can we ship Power banks?	To which countries can we ship Power banks?	Power FAQ
13- Dec-18	Wafer (WA) Material Composition Sheet	Wafer (WA) Material Composition Sheet	[Wafer (WA) Material Composition Sheet |
06- Dec-18	Holidays Lead information	Holiday Lead information	Lead information
06- Dec-18	Sales Staff procedure on scheduling orders when covering for a colleague	Scheduling orders when covering for a colleague	Sales Staff procedure on scheduling orders when covering for a colleague
06- Dec-18	New Product - Shield (SH)	First Webcam Cover designed by Flashbay	Shield (SH)
05- Dec-18	Product update - Vita (VA)	VA is not dishwasher safe	Vita (VA)
05- Dec-18	Memory FAQ - Code (CD)	Can Flashbay encrypt the data and preload it on Code (CD) ?	Encrypted data on Code (CD)
30- Nov -18	New Product - Code (CD)	New Exclusive PIN-locked USB drive	Code (CD)
14- Nov -18	New Product - Code (CD)	New Exclusive PIN-locked USB drive	Code (CD)
30- Nov -18	Triple Head Cable (THC) update	Triple Head Cable (THC) now has a flag that shows how to use it	Power Product Knowledge
29- Nov -18	Royalty Exemption Certificates for Germany and Spain	Royalty Exemption Certificates for Germany and Spain	Country Sales Team Specific
29- Nov -18	German Packaging Law - LUCID registration	Mandatory LUCID packaging number for Germany	German Sales Team
23- Nov -18	MSDS Safety Certificate update	Certificates are updated for AE, UN, AQ, AC, BB, CO, MP, LX, ET, FT, EC, RX	MSDS
22- Nov -18	Sending working sample	Sending working sample	Working Samples
22- Nov -18	Gift Sets Product Knowledge	Requesting VPs for Noel range	Gift Sets Noel range
21- Nov -18	Individual engraving	Which products can be individually engraved	Individual Engraving
15- Nov -18	Jot (JO) branding areas	Branding areas of Jot (JO)	Jot (JO) branding areas
14- Nov -18	New Product - Jot (JO)	New Exclusive Ballpoint Pen - USB drive	Jot (JO)
13- Nov -18	Password reset for Online Customer Centre	Password reset for Online Customer Centre	Password reset for Online Customer Centre
06- Nov -18	Maple Box	Any accessory ordered with MAB will be packed separately	Accessories
02- Nov -18	New Product - Bounce (BE)	New Exclusive USB drive	Bounce

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