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Welcome to the Flashbay Wiki

This wiki is designed to ensure you have easy access to all the general aspects of working in our UK business.

Please click on one of the areas below:

Office Manual UK Human Resources AU Human Resources Baywatch - Flashbay Newsletter Sales Staff Manual Sales Trainee Check List Sales Staff Training IT Information Translation Manual Customer Service Training After Sales Awareness Product Knowledge Item Code Guide Memory FAQ Aftersales Staff Manual Power Product Knowledge Power Item Code Guide Power FAQs Power Sales Staff Manual Power After Sales Awareness Audio Product Knowledge Audio Item Code Guide Audio FAQ Audio Sales Staff Manual Audio After Sales Awareness Gadget Product Knowledge Gadget Item Code Guide Gadget FAQ Gadget Sales Staff Manual Gadget After Sales Awareness Gift Sets Product Knowledge Gift Sets Item Code Guide Gift Sets FAQ Gift Sets Sales Staff Manual Gift Sets After Sales Awareness

Recent Updates

Employees should check for updates regularly, please see latest updates below:

CURRENT UPDATES:

Date of change	Subject	Brief Description	Link
30- Nov -17	What devices are compatible with Inductive Chargers	Updated list with compatible devices	What devices are compatible with Inductive Chargers?
29- Nov -17	Fabric Bag (FA)	New Product: Fabric Bag Power Bank Accessory	Fabric Bag
29- Nov -17	DHC comes with USB-C adaptor as wee	Product upgrade	Extras, Accessories, Upgrades
29- Nov -17	Card (CR) comes with adaptors	Product upgrade	Product awareness
28- Nov -17	Chasing Advance Payment Invoices	Formal procedure for chasing Advance Payment Invoices	Open and Overdue Invoices and Payment Chasing
27- Nov -17	Flex (FX)	New product: Flex USB Flash Drive launched	Flex
24- Nov -17	Gadget Item Code Guide	Item code of Sport Mini (SM)	Gadget Item Code Guide
24- Nov -17	Sport Mini (SM)	New Gadget product: Sport Mini	Flashbay Exclusive Gadget Models
24- Nov -17	Minimum Order Quantity (MOQ) and Order Quantities	Important update	Minimum Order Quantity (MOQ) and Order Quantities
24- Nov -17	Audio order quantities	Audio order quantities: 10, 25 and multiples of 25	Audio FAQ
22- Nov -17	Zip Wallet Headphone (ZWH)	New Audio Accessory: Zip Wallet Headphone (ZWH)	Zip Wallet Headphone
22- Nov -17	Slide (SE)	New product: Active (AT) USB Flash Drive (Memory)	Active
21- Nov -17	Slide (SE)	New product: Slide (SE) USB Flash Drive (Memory)	Slide
21- Nov -17	Cosmic (CM)	New product: Cosmic Fidget Spinner launched (Gadgets)	Cosmic
16- Nov -17	Flow (FW)	New product: Flow Fidget Spinner launched (Gadgets)	Flow
15- Nov -17	Event (EV)	Lead time of Event (EV), standard colours and PANTONE matched	Flashbay Exclusive Multifunctional USB Drives
13- Nov -17	Neckstrap	Neckstrap has now a Safety buckle	Extras/Accessories
10- Nov -17	Flashbay Price Match Policy	This page goes into the details of the policy and also explains the rationale behind it	Price matching policy
10- Nov -17	PNS with Safety buckle	Information on lead time and Pantone matching	Extras/Accessories
09- Nov -17	Duplicate Records	How to search for duplicates, how to merge	[Duplicate Records, Merging]
08- Nov -17	Open and Overdue Invoices and Payment Chasing	Unassigned commissions and At risk commission	[Open and Overdue Invoices and Payment Chasing]
07- Nov -17	Screen Print orders with more than 4 colour	Charging Print plate for SPR orders with more than 4 colours	[Screen Print orders with more than 4 colours]
07- Nov -17	How to schedule an order for Gift sets	How to schedule an order for Gift sets	[How to schedule an order]
03- Nov -17	How to inactivate direct Mail sending addresses	How to inactivate direct Mail sending addresses	[How to inactivate direct Mail sending addresses]
31- Oct -17	New Starter Checklist	update of New Starter Checklist	[Sales Trainee Check List]
30- Oct -17	AUX cable for SR, MO, NP	AUX cable	[Audio Product awareness]
25- Oct -17	Trustpilot	Responding to TP reviews	[Responding to 4 and 5 stars TP reviews]
25- Oct -17	Sonar (SR)	New product: Sonar headphones launched	[Sonar]
20- Oct -17	PNS with Safety buckle	Product upgrade	Extras/Accessories
18- Oct -17	Carabiner (CB) with TB/RY/SD/JT	How they come?	Packaging
18- Oct -17	Safety sheet 7800mAh and 3550mAh	Safety sheets	[Flashbay Exclusive Power Bank Models
16- Oct -17	Trustpilot	Trustpilot	[Sales Staff Manual Trustpilot]
13- Oct -17	Nappa (NP)	New product: Nappa headphones launched	[Nappa]
13- Oct -17	Mambo (MO)	New product: Mambo headphones launched	[Mambo]
13- Oct -17	Dealing with unassigned territories	Dealing with unassigned territories	[Dealing with unassigned territories ]
10- Oct -17	What does the price of the Gift set include?	What dies the price of the Gift set include?	[Shipping of Gift sets(point 4) ]
09- Oct -17	Shipping of Gift sets	Which regulations apply for shipping Gift sets	[Shipping of Gift sets(point 6) ]
09- Oct -17	Gift sets Incoterms and Commodity codes	Gift set FAQ	[Gift sets Sales FAQ (point 2) ]
09- Oct -17	Gift sets MOQ	Order quantities for Gift sets	[Gift sets Sales Staff Manual (point 5) ]
09- Oct -17	Wattage of speakers	Wattage of speakers	[Audio Product Knowledge (point 5)]
06- Oct -17	LogoClub	Global launch of the LogoClub	[The LogoClub]
02- Oct -17	Product colours within the Gift Sets	Product colours can be changed	[Gift Sets Sales Staff Manual (point 3)]
02- Oct -17	Warranty period for Gift Sets	Warranty is according to individual products	[Sales Staff Manual (point 4)]
02- Oct -17	Virtual Proofs for Gift Sets	VPs for all products need to be requested	[Gift Sets Sales Staff Manual (point 2)]

Previous Wiki updates