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Welcome to the Flashbay Wiki
This wiki is designed to ensure you have easy access to all the general aspects of working in our UK business.
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Baywatch - Flashbay Newsletter
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Recent Updates
Employees should check for updates regularly, please see latest updates below:
CURRENT UPDATES:
| Date of change | Subject | Brief Description | Link |
| 25- May -18 | AU C-tick Certificates | AE, UN, LP, MO, ID, VT were updated with AU C-tick Certificate | Power Product Knowledge |
| 23- May -18 | HR update | Employee Privacy Policy | Employee Privacy Policy |
| 21- May -18 | Discontinued products update | Added: Axis, Note - discontinued Memory; Nappa, Craft, Jet - discontinued Audio, Coral - discontinued Cases | Discontinued products |
| 21- May -18 | Discontinued products has been removed from the list | Removed: Axis, Nappa, Craft, Jet, Coral, Note | |
| 17- May -18 | Laser Engraving (ENL) Effect | Laser Engraving Effect | |
| 16- May -18 | Magnetic Box (MB) | Product awareness - Magnetic Box (MB) update - raised white foam | |
| 16- May -18 | Magnetic Box Square (MBSQ) | Pictures update - white foam | |
| 15- May -18 | Power General Knowledge PPT | Latest version update | |
| 11- May -18 | Sol (SO) Cases | New case added to the product knowledge and item codes guide | |
| 07- May -18 | Audio FAQ | Battery life - earphones | |
| 04- May -18 | Grain Bluetooth (GNB), Vibe Bluetooth (VBB), Peak Bluetooth (PKB) | New products added and item codes guide updated | |
| 03- May -18 | Fusion (FO) Cases | New case added to the product knowledge and item codes guide | |
| 03- May -18 | Pass (PA) Gadget | New gadget added to the product knowledge and item codes guide | |
| 30- April -18 | Motion (MT) USB cable | New gadget added to the product knowledge and item codes guide | |
| 30- April -18 | Laser Engraving effect on VPs | Laser Engraving effect on VPs | |
| 27- April -18 | Kit (KT) | New gadget added | |
| 27- April -18 | Vibe (VB) | New audio product added | |
| 26- April -18 | Items code guides | Rearranged all products in alphabetical order | |
| 25- April -18 | Multi (MU) | New Keyring Cable: Multi (MU) | |
| 23- April -18 | Earphones commodity code | Earphones commodity code | |
| 20- April -18 | Loop (LP) | New Power Product: Loop (LP) Inductive Charger | |
| 20- April -18 | Grain (GN), Peak (PK) | New Audio Products: Grain (GN) and Peak (PK) Earphones | |
| 20- April -18 | Volt (VT) | New Power Product: Volt (VT) | |
| 20- April -18 | Phone Stand Box (PSB) | New Audio Accessory: Phone Stand Box (PSB) | |
| 18- April -18 | Zimbra mail composing settings | Official font, font size and font colour to be used | |
| 18- April -18 | Accessories | All boxes come with white foam, see pictures | |
| 17- April -18 | Tag (TA) | New Gadget Product: Tag (TA) | |
| 11- April -18 | Power bank new capacities | MP,CO, LX, FT, ET available in 2200mAh; EC, JY available in 4400mAh | |
| 11- April -18 | To which countries can we ship Power banks? | We ship PBs to countries where we have designated Power bank page on the website | |
| 29- March -18 | Printed Neckstrap (PNS) Commodity code | Commodity code for PNS | |
| 23- March -18 | Bridge (BG) | New Product: Bridge Power bank | |
| 23- March -18 | Boost (BS) | New Product: Boost Power Bank | |
| 15- March -18 | Aero (AO) | New Product: Aero Inductive Charger | |
| 15- March -18 | Forest (FR) | New Product: Forest Inductive Charger | |
| 15- March -18 | Logo file Guide format | Which files formats are preferred and which are to be avoided for logo | |
| 02- March -18 | Inductive Chargers charging time | How long does it take to charge a phone with Inductive Chargers? |
How long does it take to charge a phone with an Inductive Charger? |
| 28- Feb -18 | Minimum Daily Activity Requirement | Calls | |
| 28- Feb -18 | Ellipse (EL) branding area | Memory Product Awareness | |
| 23- Feb -18 | Gadget Product Knowledge | Age restriction of Fidget Spinners | |
| 22- Feb -18 | Who to contact | Who to contact Pre-Sales, Sales, Aftersales, Office and other | |
| 20- Feb -18 | Maximum output of LD (Latitude) | Max output of LD (Latitude) | |
| 20- Feb -18 | Commodity codes and item codes for all products | Sales Support Information | |
| 20- Feb -18 | Commodity codes Phone Wallet, iPad cases, Fidget Spinners | Gadget commodity codes | |
| 09- Feb -18 | Coral (CK) | New Product: Coral iPad Case Gadget | |
| 07- Feb -18 | 70 days overdue | Commission for customers that are 70 days overdue = ex commission | |
| 06- Feb -18 | Fidget Spinner Pantone matched shells | Fidget Spinners can be Pantone macthed | |
| 31- Jan -18 | Gift Case Small (GCS) | New Product: Gift Case Small Accessory | |
| 23- Jan -18 | Country Sales Team Specific DE | 2018 import documents for GEMA | |
| 23- Jan -18 | Magnetic Box Power Bank Large (MBPL) | New Product: Magnetic Box Power Bank Large Accessory | |
| 16- Jan -18 | Sport Plus (SU) | New Product: Sport Plus Fidget Spinner | |
| 16- Jan -18 | Public Holidays UK staff 2018/19 | Public Holidays UK staff 2018/19 | |
| 09- Jan -18 | Triple Head Cable (THC) | Triple Head Cable (THC) | |
| 08- Jan -18 | Checking text and logo on Virtual Proof | Checking text and logo on Virtual Proof | |
| 08- Jan -18 | Gift Case Long (GCLO) | New Product: Gift Case Long Audio Accessory | |
| 05- Jan -18 | Twister Go (TG) | New Product: Twister Go USB Flash Drive | |
| 02- Jan -18 | Spanis Levy | Charging Spanish Royalty fee | |
| 02- Jan -18 | Dutch Levy (SONT) | Charging Dutch Royalty fee (SONT) | |
| 29- Dec -17 | Responsible Sample sending | Responsible Sample sending | |
| 22- Dec -17 | Slack | General knowledge about Slack, channels | |
| 21- Dec -17 | Battery life Jet (JT), Ray (RY), Seed (SD), Cube (CU) | Battery life on low, medium and high peak | |
| 20- Dec -17 | Magnetic Box Card (MBC) | New Product: Magnetic Box Card Accessory | |
| 18- Dec -17 | Online Customer Centre | Importance of setting correct Price Levels in NetSuite | |
| 14- Dec -17 | Magnetic Box Power Bank Card (MBPC) | New Product: Magnetic Box Power Bank Card Accessory | |
| 13- Dec -17 | Order upgrades to higher capacity | Procedure for order upgrades to higher capacity | |
| 11- Dec -17 | Closing down Aftersales cases | How to close open Aftersales cases | |
| 11- Dec -17 | Order cancellation policy | Order cancellation policy | |
| 08- Dec -17 | Craft (CC) | New Product: Craft Headphones | |
| 07- Dec -17 | Indie (ID) | New Product: Indie Headphones | |
| 05- Dec -17 | Magnetic Box Square (MBSQ) | New Product: Magnetic Box Square Accessory | |
| 05- Dec -17 | Slim (SS) | New Product: Slim (SS) Gadget | |
| 05- Dec -17 | Examples of allowed order quantities | Important information on ordering and shipping combination | |
| 01- Dec -17 | Product categories - Ordering and shipping combinations | Important information on ordering and shipping combination | |
| 30- Nov -17 | What devices are compatible with Inductive Chargers | Updated list with compatible devices | |
| 29- Nov -17 | Fabric Bag (FA) | New Product: Fabric Bag Power Bank Accessory | |
| 29- Nov -17 | DHC comes with USB-C adaptor as wee | Product upgrade | |
| 29- Nov -17 | Card (CR) comes with adaptors | Product upgrade | |
| 28- Nov -17 | Chasing Advance Payment Invoices | Formal procedure for chasing Advance Payment Invoices | |
| 27- Nov -17 | Flex (FX) | New product: Flex USB Flash Drive launched | |
| 24- Nov -17 | Gadget Item Code Guide | Item code of Sport Mini (SM) | |
| 24- Nov -17 | Sport Mini (SM) | New Gadget product: Sport Mini | |
| 24- Nov -17 | Minimum Order Quantity (MOQ) and Order Quantities | Important update | |
| 24- Nov -17 | Audio order quantities | Audio order quantities: 10, 25 and multiples of 25 | |
| 22- Nov -17 | Zip Wallet Headphone (ZWH) | New Audio Accessory: Zip Wallet Headphone (ZWH) | |
| 22- Nov -17 | Active (AT) | New product: Active (AT) USB Flash Drive (Memory) | |
| 21- Nov -17 | Slide (SE) | New product: Slide (SE) USB Flash Drive (Memory) | |
| 21- Nov -17 | Cosmic (CM) | New product: Cosmic Fidget Spinner launched (Gadgets) | |
| 16- Nov -17 | Flow (FW) | New product: Flow Fidget Spinner launched (Gadgets) | |
| 15- Nov -17 | Event (EV) | Lead time of Event (EV), standard colours and PANTONE matched | |
| 13- Nov -17 | Neckstrap | Neckstrap has now a Safety buckle | |
| 10- Nov -17 | Flashbay Price Match Policy | This page goes into the details of the policy and also explains the rationale behind it | |
| 10- Nov -17 | PNS with Safety buckle | Information on lead time and Pantone matching | |
| 09- Nov -17 | Duplicate Records | How to search for duplicates, how to merge | |
| 08- Nov -17 | Open and Overdue Invoices and Payment Chasing | Unassigned commissions and At risk commission | |
| 07- Nov -17 | Screen Print orders with more than 4 colour | Charging Print plate for SPR orders with more than 4 colours | |
| 07- Nov -17 | How to schedule an order for Gift sets | How to schedule an order for Gift sets | |
| 03- Nov -17 | How to inactivate direct Mail sending addresses | How to inactivate direct Mail sending addresses |
