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Welcome to the Flashbay Wiki
This wiki is designed to ensure you have easy access to all the general aspects of working in our UK business.
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Baywatch - Flashbay Newsletter
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Recent Updates
Employees should check for updates regularly, please see latest updates below:
CURRENT UPDATES:
Date of change | Subject | Brief Description | Link |
05-Dec-18 | Product update - Vita (VA) | [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Water_Bottles Product info update Vita (VA) | |
05- Dec-18 | Memory FAQ - Code (CD) | Can Flashbay encrypt the data and preload it on Code (CD) ? | Encrypted data on Code (CD) |
30- Nov -18 | New Product - Code (CD) | New Exclusive PIN-locked USB drive | Code (CD) |
14- Nov -18 | New Product - Code (CD) | New Exclusive PIN-locked USB drive | Code (CD) |
30- Nov -18 | Triple Head Cable (THC) update | Triple Head Cable (THC) now has a flag that shows how to use it | Power Product Knowledge |
29- Nov -18 | Royalty Exemption Certificates for Germany and Spain | Royalty Exemption Certificates for Germany and Spain | Country Sales Team Specific |
29- Nov -18 | German Packaging Law - LUCID registration | Mandatory LUCID packaging number for Germany | German Sales Team |
23- Nov -18 | MSDS Safety Certificate update | Certificates are updated for AE, UN, AQ, AC, BB, CO, MP, LX, ET, FT, EC, RX | MSDS |
22- Nov -18 | Sending working sample | Sending working sample | Working Samples |
22- Nov -18 | Gift Sets Product Knowledge | Requesting VPs for Noel range | Gift Sets Noel range |
21- Nov -18 | Individual engraving | Which products can be individually engraved | Individual Engraving |
15- Nov -18 | Jot (JO) branding areas | Branding areas of Jot (JO) | Jot (JO) branding areas |
14- Nov -18 | New Product - Jot (JO) | New Exclusive Ballpoint Pen - USB drive | Jot (JO) |
13- Nov -18 | Password reset for Online Customer Centre | Password reset for Online Customer Centre | Password reset for Online Customer Centre |
06- Nov -18 | Maple Box | Any accessory ordered with MAB will be packed separately | Accessories |
02- Nov -18 | New Product - Bounce (BE) | New Exclusive USB drive | Bounce |
31- Oct -18 | PK, VB, GN Product knowledge update | Compatibility | Earhones updaes |
26- Oct -18 | Discontinues Fidget Spinners | Flow(FW), Cosmic (CM), Sport Mini (SM), Sport Plus (SP) are now discontinued | Discontinued Gadgets |
22- Oct -18 | Bluetooth Name (BN) | Default BN name for Speakers, Headsets and Bluetooth Earphones | Audio Extras, Accessories, Upgrades |
16- Oct -18 | Vita (VA) and Lumi (LM) branding areas | One branding area for both Vita (VA) and Lumi (LM) | Gadget Product Knowledge |
15- Oct -18 | LED behavior of USB Car Chargers | LED behavior of USB Car Chargers | Power Product Knowledge USB Car Chargers |
11- Oct -18 | New Product - Memo (ME) | New Exclusive USB drive | Memo |
11- Oct -18 | Minimum Commission Policy | All NB orders attract £10 Minimum Commission (or local currency equivalent) | Minimum Commission Policy |
09- Oct -18 | Virtual Proofs Rating Guidance | Rating Proofs 3 star or lower | Virtual Proof Rating Guidance |
08- Oct -18 | Power FAQ/ Customers questions | How do I get the Triple Head Cable (THC) to work? | Power FAQ |
01- Oct -18 | Graphics Training | Graphics Training was added to Sales Staff Training | Graphics Training |
29- Sep -18 | Power bank Air Freight Shipping Service - European customers only | Power bank Air Freight Shipping Service | Power Product Knowledge Services |
25- Sep -18 | Charging cable length | Power and Audio FAQs are updated | Power FAQs |
06- Sep -18 | New Products - Christmas Gift Sets, Power Bank and Inductive charger | New Exclusively engraved Maple, Forest, Noel S, M,L | Noel |
24- Aug -18 | New Product - Milano (ML) | New Exclusive USB drive | Milano |
21- Aug -18 | New Product - Connex (CX) | New product in Keyring cables category | Connex |
16- Aug -18 | New Product - Lumi (LM) | New product in LED torches category | Lumi |
16- Aug -18 | New Product - Rescue (RU) | Power product knowledge update, Items codes update | Rescue |
16- Aug -18 | New Product - Christmas (CT) | Christmas comes early (product codes are updated) | Christmas |
16- Aug -18 | New Product - Vita (VA) | New product in Water Bottles category | Vita |
09- Aug -18 | OTG Flash Drive compatibility with DP and DPUS | OTG Flash Drive compatibility with DP and DPUS | Are OTG Flash Drives compatible with DP and DPUS? |
27- July -18 | Order tracking tool | Order tracking tool for UPS, FedEx,TNT | Order tracking tool |
26- July -18 | New Product - Big Boost (BB) | Power product knowledge update, Items codes update | Big Boost |
26- July -18 | Packaging of orders | Packaging of orders | Packaging |
23- July -18 | Data Preload Check list | Data Preload Check list | Data Preload Check list |
23- July -18 | Sales Order Check list | Sales Order Check list | Sales Order Check list |
23- July -18 | Graphics standards for Sales | Graphics standards for Sales | Graphics standards for Sales |
20- July -18 | Charging shipping cost for Power, Audio, Gift sets | It is mandatory to charge shipping for Power, Audio and Gift sets | Charging shipping cost for Power, Audio, Gift sets |
19- July -18 | Audio FAQ | Aqua (AQ) has no LED | Why is there no LED on Aqua (AQ)? |
19- July -18 | Gadget FAQ | Charging with Multi (MU) cable | Charging with Multi (MU) cable |
17- July -18 | Power FAQ | What batteries are used for Power Banks? | What batteries are used for Power Banks? |
12- July -18 | EU TAX codes | EU TAX codes for NS | EU TAX codes |
05- July -18 | SEO (sister websites) | New Web Leads from SEO (sister) website | SEO websites |
04- July -18 | Audio FAQ | Updated Battery Life and Charge Time info for all Audio Products | Battery Life and Charge Time |
03- July -18 | New Starter Checklist | Updated New Starter Checklist | New Starter Checklist |
02- July -18 | Shipping USB Travel Charger (LD) to Saudi Arabia | We cannot ship LD to Saudi Arabia | USB Travel Chager |
29- June -18 | NetSuite Leads Individuals | New criterias for for individual leads | NetSuite Leads |
22- June -18 | Orders with non standard (longer) lead times | Orders with non standard (longer) lead times | Orders with non standard (longer) lead times |
22- June -18 | Discontinued products update | Discontinued Cases - Sol (SO), Fusion (FO) | Discontinued products |
21- June -18 | New Products Stand (SA) and Incline (IE) | Power Product Knowledge update, Item codes | Phone stands inductive chargers Stand (SA) and Incline (IE)] |
20- June -18 | Power banks FAQ | We can now ship Power banks to Kuwait, UAE; all of EU except Cyprus | To which countries can we ship Power banks? |
15- June -18 | Incoterms | Incoterms changed from DDP to DAP | [Please check individual Product category FAQs] |
14- June -18 | New Product Aqua (AQ) | Audio Product Knowledge update, Item codes | Waterproof Speaker Aqua (AQ) |
08- June -18 | New Product Tavolo (TV) | Power Product Knowledge update, Item codes | in-desk inductive charger Tavolo (TV) |
07- June -18 | Individual Engraving | Available fonts for Individual Engraving | Individual Engraving |
05- June -18 | Power Product Knowledge Packaging | Packaging of Carabiner (CR), Neckstrap (NS)/ Printed Neckstrap (PNS) with Power bank order | Packaging |
31- May -18 | New Product Stage (SG) | Power Product Knowledge update, commodity code, Item codes | Mousepad inductive charger Stage (SG) |
28- May -18 | Extra Shipping Fee Countries | Shipping fee for African countries (except South Africa) | Extra Shipping Fee of of African and non-EU territories |
25- May -18 | Audio training | Audio training update | Audio training |
25- May -18 | AU C-tick Certificates | AE, UN, LP, MO, ID, VT were updated with AU C-tick Certificate | Power Product Knowledge |
23- May -18 | HR update | Employee Privacy Policy | Employee Privacy Policy |
21- May -18 | Discontinued products update | Added: Axis, Note - discontinued Memory; Nappa, Craft, Jet - discontinued Audio, Coral - discontinued Cases | Discontinued products |
21- May -18 | Discontinued products has been removed from the list | Removed: Axis, Nappa, Craft, Jet, Coral, Note | |
17- May -18 | Laser Engraving (ENL) Effect | Laser Engraving Effect | |
16- May -18 | Magnetic Box (MB) | Product awareness - Magnetic Box (MB) update - raised white foam | |
16- May -18 | Magnetic Box Square (MBSQ) | Pictures update - white foam | |
15- May -18 | Power General Knowledge PPT | Latest version update | |
11- May -18 | Sol (SO) Cases | New case added to the product knowledge and item codes guide | |
07- May -18 | Audio FAQ | Battery life - earphones | |
04- May -18 | Grain Bluetooth (GNB), Vibe Bluetooth (VBB), Peak Bluetooth (PKB) | New products added and item codes guide updated | |
03- May -18 | Fusion (FO) Cases | New case added to the product knowledge and item codes guide | |
03- May -18 | Pass (PA) Gadget | New gadget added to the product knowledge and item codes guide | |
30- April -18 | Motion (MT) USB cable | New gadget added to the product knowledge and item codes guide | |
30- April -18 | Laser Engraving effect on VPs | Laser Engraving effect on VPs | |
27- April -18 | Kit (KT) | New gadget added | |
27- April -18 | Vibe (VB) | New audio product added | |
26- April -18 | Items code guides | Rearranged all products in alphabetical order | |
25- April -18 | Multi (MU) | New Keyring Cable: Multi (MU) | |
23- April -18 | Earphones commodity code | Earphones commodity code | |
20- April -18 | Loop (LP) | New Power Product: Loop (LP) Inductive Charger | |
20- April -18 | Grain (GN), Peak (PK) | New Audio Products: Grain (GN) and Peak (PK) Earphones | |
20- April -18 | Volt (VT) | New Power Product: Volt (VT) | |
20- April -18 | Phone Stand Box (PSB) | New Audio Accessory: Phone Stand Box (PSB) | |
18- April -18 | Zimbra mail composing settings | Official font, font size and font colour to be used | |
18- April -18 | Accessories | All boxes come with white foam, see pictures | |
17- April -18 | Tag (TA) | New Gadget Product: Tag (TA) | |
11- April -18 | Power bank new capacities | MP,CO, LX, FT, ET available in 2200mAh; EC, JY available in 4400mAh | |
11- April -18 | To which countries can we ship Power banks? | We ship PBs to countries where we have designated Power bank page on the website | |
29- March -18 | Printed Neckstrap (PNS) Commodity code | Commodity code for PNS | |
23- March -18 | Bridge (BG) | New Product: Bridge Power bank | |
23- March -18 | Boost (BS) | New Product: Boost Power Bank | |
15- March -18 | Aero (AO) | New Product: Aero Inductive Charger | |
15- March -18 | Forest (FR) | New Product: Forest Inductive Charger | |
15- March -18 | Logo file Guide format | Which files formats are preferred and which are to be avoided for logo | |
02- March -18 | Inductive Chargers charging time | How long does it take to charge a phone with Inductive Chargers? |
How long does it take to charge a phone with an Inductive Charger? |
28- Feb -18 | Minimum Daily Activity Requirement | Calls | |
28- Feb -18 | Ellipse (EL) branding area | Memory Product Awareness | |
23- Feb -18 | Gadget Product Knowledge | Age restriction of Fidget Spinners | |
22- Feb -18 | Who to contact | Who to contact Pre-Sales, Sales, Aftersales, Office and other | |
20- Feb -18 | Maximum output of LD (Latitude) | Max output of LD (Latitude) | |
20- Feb -18 | Commodity codes and item codes for all products | Sales Support Information | |
20- Feb -18 | Commodity codes Phone Wallet, iPad cases, Fidget Spinners | Gadget commodity codes | |
09- Feb -18 | Coral (CK) | New Product: Coral iPad Case Gadget | |
07- Feb -18 | 70 days overdue | Commission for customers that are 70 days overdue = ex commission | |
06- Feb -18 | Fidget Spinner Pantone matched shells | Fidget Spinners can be Pantone macthed | |
31- Jan -18 | Gift Case Small (GCS) | New Product: Gift Case Small Accessory | |
23- Jan -18 | Country Sales Team Specific DE | 2018 import documents for GEMA | |
23- Jan -18 | Magnetic Box Power Bank Large (MBPL) | New Product: Magnetic Box Power Bank Large Accessory | |
16- Jan -18 | Sport Plus (SU) | New Product: Sport Plus Fidget Spinner | |
16- Jan -18 | Public Holidays UK staff 2018/19 | Public Holidays UK staff 2018/19 | |
09- Jan -18 | Triple Head Cable (THC) | Triple Head Cable (THC) | |
08- Jan -18 | Checking text and logo on Virtual Proof | Checking text and logo on Virtual Proof | |
08- Jan -18 | Gift Case Long (GCLO) | New Product: Gift Case Long Audio Accessory | |
05- Jan -18 | Twister Go (TG) | New Product: Twister Go USB Flash Drive | |
02- Jan -18 | Spanis Levy | Charging Spanish Royalty fee | |
02- Jan -18 | Dutch Levy (SONT) | Charging Dutch Royalty fee (SONT) |