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Welcome to the Flashbay Wiki

This wiki is designed to ensure you have easy access to all the general aspects of working in our UK business.

Please click on one of the areas below:

Office Manual

UK Human Resources

AU Human Resources

Baywatch - Flashbay Newsletter


Sales Staff Manual

Sales Trainee Check List

Sales Staff Training


Product Knowledge

Item Code Guide

Memory FAQ

IT Information

Customer Service Training

After Sales Awareness

Aftersales Staff Manual

Translation Manual


Power bank Product Knowledge

Item code guide

Power bank FAQ

Country Sales Team Specific FAQ

Power bank Sales Staff Manual

Power bank After Sales Awareness


Audio Product Knowledge

Audio Item code guide

Audio FAQ

Audio Sales Staff Manual

Audio After Sales Awareness

Recent Updates

Employees should check for updates regularly, please see latest updates below:

CURRENT UPDATES:

Date of change Subject Brief Description Link
16- May -17 Seed (SD) New Flashbay Exclusive Bluetooth Speaker

[Flashbay Exclusive Audio Products (point 2)]

16- May -17 Tab (TB) New Flashbay Exclusive Bluetooth Speaker

[Flashbay Exclusive Audio Products (point 1)]

05- May -17 Product Knowledge Updates Orbit/Lynx Dual USB Connectors Explained

[Product Awareness (point 1)]

05- May -17 Orbit (OR) New 'On-the-Go' USB Flash Drive

[Flashbay Exclusive USB Drives (point 14.)]

05- May -17 Lynx (LY) New 'On-the-Go' USB Flash Drive

[Flashbay Exclusive USB Drives (point 13.)]

04- May -17 Baywatch Archive created featuring all Flashbay Newsletters

[Baywatch - Flashbay Newsletter]

26- Apr -17 Power bank Product Knowledge Updates Pantone matching for EC [Product Knowledge (point 2)]
21- Apr -17 Product Knowledge Updates New USB Connector Design; EX packaging with MAB [Product Awareness (point 1&2)]
11- Apr -17 Journey (JY) New LEATHER high capacity PB model

[Flashbay Exclusive Power Bank Models (point 2.)]

11- Apr -17 Team France - Orders shipped to Monaco Orders shipped to Monaco

[Orders shipped to Monaco]

10- Apr -17 Team Germany - SMV for Austria - Form or Fee system SMV for Austria - Form or Fee system

[German Sales Team SMV for Austria - Form or Fee system]

06- Apr -17 Shipping limitations - Memory, Audio, Power Shipping limitations

[Shipping limitations - Memory, Audio, Power]

06- Apr -17 Audio Product Awareness Mandatory compliance marks

[Product Awareness (point 4.)]

05- Apr -17 Cube (CU) Audio New Product Range, New Model

[Standard models (point 1.)]

05- Apr -17 Arc (AC) Audio New Product Range, New Model

[Standard models (point 1.)]

05- Apr -17 Duo (DU) New USB Car Charger model

[Standard models (point 1.)]

27- Mar -17 Encore (EC) New high capacity PB model

[Flashbay Exclusive Power Bank Models (point 2.)]

24- Mar -17 MDAR 75 unique communication is required per day

Minimum Daily Activity Requirement

24-Mar -17 Public Holiday Public Holidays 2018 (Flashbay Ltd) [Holidays for all UK sales staff]
23-Mar -17 Sales Staff Training Training Materials Sales Staff Training
21-Mar -17 Special Lead times (USB) Lead times for custom SL, WB, EV, PNS, NS [Product Knowledge (point 10.)]
14-Mar -17 Who to contact (UK Office) Please send Contracts, Supplier forms to supplierforms@flashbay.com [Office Manual (point 7.)]
02- Mar -17 Letter Headed Paper New Letter Headed Paper

Flashbay Letter Headed Paper

02- Mar -17 DPUS Data Preload Unerasable Setup

Item codes for USB Services (point 4.)

28- Feb -17 Memo email How to write a good memo email

[Memo email (point 2.)]

28- Feb -17 Data preloading Data up to 10GB shall be uploaded via the FB data upload site

[Data preloading (point 3.)]

28- Feb -17 Power bank collections Following instructions of courier service

[Power bank collections (point 8.)]

28- Feb -17 How to Deal with Shipments Outside your Sales Territories Specifications of entering orders and shipping

How to Deal with Shipments Outside your Sales Territories

21- Feb -17 Reporting copyright infringement How to deal with Competitors offering any of our models

Reporting copyright infringement

13- Feb -17 SMV Austromechana levy to be paid for all orders SMV to be paid for all orders shipped to Austria

[German Sales Team (point 4.)]

24- Jan -17 Malware Virus prevention [Malware (point 4.3.)]
19- Jan -17 Power bank working samples ET only available in 2600 mAh [Power bank working samples (point 3.)]
11- Jan -17 How many times can a powerbank charge my phone? Correction: Power supply is 60% (prev. 80%)

[How many times can a powerbank charge my phone? (2.3) ]


Previous Wiki updates