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Welcome to the Flashbay Wiki
This wiki is designed to ensure you have easy access to all the general aspects of working in our UK business.
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Recent Updates
Employees should check for updates regularly, please see latest updates below:
CURRENT UPDATES:
T)]Date of change | Subject | Brief Description | Link |
20 - Apr - 21 | New Product - Crew Travel Cup (CW) | New Product - Crew Travel Cup (CW) | Crew Travel Cup (CW) |
19 - Apr - 21 | Product update - Shaker Water Bottle (SK750) | Shaker Water Bottle (SK750) Features a molded milliliter and ounce scale on the outside of the bottle | Shaker Water Bottle (SK750) |
19 - Apr - 21 | Product update - Nova Water Bottle (NV) | Nova Water Bottle (NV) available in black | Nova Water Bottle (NV) |
19 - Mar - 21 | Product update - Neo Face Mask (EO) | Neo Face Mask (EO) available in white | Neo Face Mask (EO) |
23 - Feb - 21 | New Product - Denim Face Mask (DN) | New Product - Denim Face Mask (DN) | Denim Face Mask (DN) |
11 - Feb - 21 | New Product - Sky Xtra Face Mask (SKX) | New Product - Sky Xtra Face Mask (SKX) | Sky Xtra Face Mask (SKX) |
05 - Feb - 21 | New Accessory - Printable Eco Box (PEB) | New Accessory - Face Mask | Printable Eco Box (PEB) |
21 - Jan - 21 | Product update - OTG Flash Drives 128GB | OTG Flash Drives now available in 128GB | OTG Flash Drives 128GB |
15 - Jan - 21 | Individual Naming (IN) | Service improvement - Individual Naming (IN) | Individual Naming (IN) |
13 - Jan - 21 | New Product - Junior Face Mask (JJ) | New Product - Junior Face Mask (JJ) | Junior Face Mask (JJ) |
12 - Jan - 21 | New Product - Neo Face Mask (EO) | New Product - Neo Face Mask (EO) | Neo Face Mask (EO) |
11 - Jan - 21 | Product update - Sky (SKY) | Pantone Fabric Service | Sky (SKY) |
07 - Dec - 20 | New Product - Ecosip (EP) | New Product - Ecosip (EP) | Ecosip (EP) |
04 - Nov - 20 | Lead time for Pantone matched Lizzard (WB) and Slap (SL) | Custom colour lead time increased from 9 to 11 days | Multifunctional USB Drives |
30 - Oct - 20 | New Accessory - Magnet Box Face Mask | New Accessory - Magnet Box Face Mask | Magnet Box Face Mask |
15 - Oct - 20 | Face Masks FAQ | What is the Particle Filtration Efficiency and Air Permeability of Ultra (UA)? | Face Masks FAQ |
09 - Oct - 20 | Update: EU TAX Codes | Update: EU TAX Codes | EU TAX Code |
15 - Sep- 20 | Update: Placing orders and shipping | How to place orders with multiple categories | Placing Orders and Shipping |
07 - Sep- 20 | New Accessory - Sport Lid (SPL) | New Accessory - Sport Lid (SPL) | Sport Lid (SPL) |
03 - Sep- 20 | Flasky - Sister Websites for Drinkware | List of Drinkware Sister Websites | Drinkware SEO websites |
03 - Sep- 20 | New Product - Barrier Face Shield (BR) | New Product - Barrier Face Shield (BR) | Barrier Face Shield (BR) |
01 - Sep- 20 | New Product - Sky Face Mask (SKY) | New Product - Sky Face Mask (SKY) | Sky Face Mask (SKY) |
28 - Aug- 20 | New Accessory - Cardboard Tube (TUS/TUM/TUL) | New Accessory - Cardboard Tube (TUS/TUM/TUL) | New Accessory - Cardboard Tube (TUS/TUM/TUL) |
28 - Aug- 20 | New Accessory - Collar & Carabiner | New Accessory - Collar & Carabiner | Collar & Carabiner |
28 - Aug- 20 | New Product - Crystal (CY) USB Flash Drive | New Product - Crystal (CY) USB Flash Drive | Crystal (CY) |
03 - March- 20 | List of allowed characters for Bluetooth Name (BN) | List of allowed characters for Bluetooth Name (BN) | Audio Product Knowledge |
03 - March- 20 | French Sales Team Specific - Sorecop fees | French Sales Team Specific - Sorecop fees | Copie France for France |
17 - Jan- 20 | New Products - Fruti (FU), Neat (NE) Cable Tidies | New Products - Fruti (FU), Neat (NE) Cable Tidies | Cable Tidies |
17 - Jan- 20 | New Product - Shaker (SK750) | New size available from NV (260ml) | Drinkware Product Knowledge |
17 - Jan- 20 | New Product - Nova (NV260) | New Product - Nova (NV260) | Drinkware Product Knowledge |
17 - Jan- 20 | Discontinued Product - Hydro (HY) | Discontinued Product - Hydro (HY) | Drinkware Product Knowledge |
16 - Jan- 20 | Supplying individuals or consumers in Saudi Arabia | Supplying individuals or consumers in Saudi Arabia | Supplying individuals or consumers in Saudi Arabia |
30 - Dec- 19 | Rest (RE) - New Product | Rest (RE) - New Product | Rest (RE) |
13 - Dec- 19 | Suggested orientation of the logos for Wave (WV) and Pacific (PF) Water Bottles | Suggested orientation of the logos for Wave | Drinkware Product Knowledge |
06 - Dec- 19 | Packaging: Plant-based bag | Packaging: Plant-based bag | Check Memory, Power, Audio and Gadget Product Knowledge/Packaging |
02 - Dec- 19 | Pacific (PF) - New Product | Pacific (PF) - New Product | Pacific (PF) |
02 - Dec- 19 | Shine (SN) - New Product | Shine (SN) - New Product | Shine (SN) |
25 - Nov- 19 | Wave (WV) - New Product | Wave (WV) - New Product | Wave (WV) |
18 - Nov- 19 | Fit (FI) - New Product | Fit (FI) - New Product | Fit (FI) |
18 - Nov- 19 | Refresh (RH) - New Product | Refresh (RH) - New Product | Refresh (RH) |
15 - Nov- 19 | Statement on data content | How is the data handled that customer provided for Data preload | How is the data handled that customer provided for Data preload |
14 - Nov- 19 | Which Drinkware products are dishwasher or microwave safe? | Which Drinkware products are dishwasher or microwave safe? | Check relevant product in Drinkware Product Knowledge |
06 - Nov- 19 | Individual Engraving (IN) for Nova (NV) and Vita (VA) | For NV and VA Individual Engraving area is smaller than standard ENL area | Nova (NV), Vita (VA) |
30 - Oct- 19 | Virtual Proofs Rating Guidance | Virtual Proofs Rating Guidance | Virtual Proofs Rating Guidance |
25 - Oct- 19 | Barista (BA) - New Product | Barista (BA) - New Product | Barista (BA) |
17 - Oct- 19 | In house Arc (AC) | In house Arc (AC) | Arc (AC) |
16 - Oct- 19 | Straigh (SI), Funky (FY), Fold (FD) - New Products | New Products - Straws | Drinkware Straigh (SI), Funky (FY), Fold (FD) |
10 - Oct- 19 | MOQ for all orders shipped to South Africa | MOQ for orders shipped to South Africa is 25 | MOQ for all products shipped to South Africa |
08 - Oct- 19 | Christmas products - Noel Gift Set | Christmas products - Noel Gift Sets | Noel Gift Set |
03 - Oct- 19 | Christmas products - Christmas USB, Gift Sets, Power Bank, Wireless charger | Christmas products - Christmas USB, Gift Sets, Power Bank, Wireless charger | Check Memory, Power and Gift Sets Product Knowledge |
30 - Sep- 19 | Product Categories - Placing Orders and Shipping | Which products can be placed together? | Product Categories - Placing Orders and Shipping |
26 - Sep- 19 | Bamboo Composite Box Medium (BMBM) - New Accessory | Bamboo Composite Box Medium (BMBM) - New Accessory | Bamboo Composite Box Medium (BMBM) |
26 - Sep- 19 | Bamboo Composite Box (BMB) - New Accessory | Bamboo Composite Box (BMB) - New Accessory | Bamboo Composite Box (BMB) |
10 - Sep- 19 | Lead time for Pantone matched shells | Lead time for all Pantone matched shell orders changed | For updated lead times check relevant Product Knowledge page] |
10 - Sep- 19 | How to place orders for Webcam Card (WCC) | How to place orders for Webcam Card (WCC) | Webcam Card (WCC) |
05 - Sep- 19 | Thermo (TH400) - New product | Thermo (TH400) - New product | Thermo (TH400) |
19 - Aug- 19 | Pre Production Working Samples (PPWS) | PPWS available for all product types | MOQ and Order Quantity |
05 - Aug- 19 | Guard (GU) - New product | Guard (GU) - New product | Guard (GU) |
22 - Jul- 19 | Java (JA350) - New product | Java (JA350) - New product | Java (JA350) |
15 - Jul- 19 | Nova (NV) - New product | Nova (NV) - New product | Nova (NV) |
28 - Jun- 19 | Titan (TN) - New product | Titan (TN) - New product | Titan (TN) |
24 - Jun- 19 | price_check_existing | Price check Slack channel for existing customers | #price_check_existing |
19 - Jun- 19 | Gift Sets Lead time guidelines | When to double check lead time with Operations | Gift Sets Lead time guidelines |
19 - Jun- 19 | Gadget Lead time guidelines | When to double check lead time with Operations | Gadget Lead time guidelines |
19 - Jun- 19 | Audio Lead time guidelines | When to double check lead time with Operations | Audio Lead time guidelines |
19 - Jun- 19 | Power Lead time guidelines | When to double check lead time with Operations | Power Lead time guidelines |
19 - Jun- 19 | USB Lead time guidelines | When to double check lead time with Operations | USB Lead time guidelines |
17 - Jun- 19 | Magnet Box Wireless Charger | Box for Wireless Chargers | Power Accessories |
10 - Jun- 19 | German Royalty fee, Gema - ZPÜ | Anmeldung Import ZPÜ and Anmeldung Import ZPÜ excel updated | Country Sales Team Specifics |
06 - Jun- 19 | Shipments of Power Banks, Chargers, Audio Products to Saudi Arabia | Country Sales Team Specific | Country Sales Team Specifics |
06 - Jun- 19 | Grip (GP) - New Product | New product | Grip (GP) |
20 - May- 19 | Printing FSC logo and reference on wooden products | Printing FSC logo and reference on wooden products | Memory FAQ |
17 - May- 19 | Hoop (HO) - New Product | New Product | Hoop (HO) |
15 - May- 19 | Triple Head Cable (THC) with Gift sets | THC will be packed separately and not into the Gift set | Gema for Germany |
10 - May- 19 | New product - Hydro (HY400) | New product | Drinkware Hydro (HY400) |
10 - May- 19 | New product - Star (SY) | New product | Multi tools Star (SY) |
08 - May- 19 | Jot (JO) with Magnet Box Long (MBL) | Jot (JO) with Magnet Box Long (MBL) | Memory Product Knowledge |
08 - May- 19 | Data Preload Training | Data Preload Training updated | Sales Staff Training |
01 - May- 19 | Card XL (CRXL) Capacity upgrade for CR | Card XL (CRXL) | Power Product Knowledge |
30 - Apr- 19 | Rex (RX) with Triple Head Cable (THC) in GCS | Rex (RX) with Triple Head Cable (THC) in GCS | Power Product Knowledge |
29 - Apr- 19 | Cafe (KA), maximum colours | Maximum 3 colours SPR is possible on Cafe (KA) | Gadget Product Knowledge |
29 - Apr- 19 | Sending samples to Quatar and Kuwait | How to send samples to Quatar and Kuwait | Sending samples to Quatar and Kuwait |
29 - Apr- 19 | Compresso (CP), maximum colours | Maximum 5 colour SPR is possible on Compresso (CP) | Gadget Product Knowledge |
24 - Apr- 19 | Webcam cover - commodity code update | Webcam cover commodity code | Gadgets commodity codes |
09- Apr- 19 | How to send samples - Brochure | Sending Brochure/Catalogue to leads | Brochure |
09- Apr- 19 | Code (CD) Volume Label | Code (CD) supports only capital letters for Volume Label | Code (CD) |
08- Apr- 19 | New Product - Cafe (KA) | New Product | Cafe (KA) |
15- Mar- 19 | New Product - Compresso (CP) | New Product | Compresso (CP) |
15- Mar- 19 | New Product - Hydro (HY) | New Product | Hydro (HY) Water Bottle |
26- Feb-19 | Leave Policy Japan | Leave Policy Japan | Leave Policy Japan |
22- Feb-19 | French team: Customers from Quebec | How to deal with customers from Quebec | Country Sales Team Specific/ Customers in Quebec |
21- Feb-19 | Leaver procedure | Handover of leads and customers | Procedure for leavers |
20- Feb-19 | Blue Ink option for Ink (IK) and Jot (JO) | Blue Ink option for Ink (IK) and Jot (JO) | Ink (IK), Jot (JO) Product Knowledge |
19- Feb-19 | Jot (JO) Cartridge removal guide | Jot (JO) Cartridge removal guide | Jot (JO) Product Knowledge |
05- Feb-19 | Custom Authorisation Letter | How to deal with customers that are unable to provide Authorisation letter? | Customs Authorisation Letter of Logo Usage |
05- Feb-19 | Shipping cost to Canary Island | Shipping cost to Canary Island for all product categories | Spanish Sales Team |
05- Feb-19 | Niche Markets Shipping charges | Shipping cost to Channel Islands, Iceland, Bermuda, Bahamas, British Virgin Islands, Cayman Islands | Niche Market Shipping charges |
30-Jan-19 | Code (CD) - Memory FAQs | Code (CD) - Unique Serial Numbers services | - Unique Serial Numbers services |
28- Jan-19 | Code (CD) default packaging | Code (CD) - New default packaging | Code (CD) - New default packaging |
07- Jan-19 | Code (CD) functionality and FAQs | Code (CD) functionality and FAQs | Code (CD) functionality and FAQs |
31- Dec-18 | To which countries can we ship Power banks? | To which countries can we ship Power banks? | Power FAQ |
13- Dec-18 | Wafer (WA) Material Composition Sheet | Wafer (WA) Material Composition Sheet | [Wafer (WA) Material Composition Sheet | |
06- Dec-18 | Holidays Lead information | Holiday Lead information | Lead information |
06- Dec-18 | Sales Staff procedure on scheduling orders when covering for a colleague | Scheduling orders when covering for a colleague | Sales Staff procedure on scheduling orders when covering for a colleague |
06- Dec-18 | New Product - Shield (SH) | First Webcam Cover designed by Flashbay | Shield (SH) |
05- Dec-18 | Product update - Vita (VA) | VA is not dishwasher safe | Vita (VA) |
05- Dec-18 | Memory FAQ - Code (CD) | Can Flashbay encrypt the data and preload it on Code (CD) ? | Encrypted data on Code (CD) |
30- Nov -18 | New Product - Code (CD) | New Exclusive PIN-locked USB drive | Code (CD) |
14- Nov -18 | New Product - Code (CD) | New Exclusive PIN-locked USB drive | Code (CD) |
30- Nov -18 | Triple Head Cable (THC) update | Triple Head Cable (THC) now has a flag that shows how to use it | Power Product Knowledge |
29- Nov -18 | Royalty Exemption Certificates for Germany and Spain | Royalty Exemption Certificates for Germany and Spain | Country Sales Team Specific |
29- Nov -18 | German Packaging Law - LUCID registration | Mandatory LUCID packaging number for Germany | German Sales Team |
23- Nov -18 | MSDS Safety Certificate update | Certificates are updated for AE, UN, AQ, AC, BB, CO, MP, LX, ET, FT, EC, RX | MSDS |
22- Nov -18 | Sending working sample | Sending working sample | Working Samples |
22- Nov -18 | Gift Sets Product Knowledge | Requesting VPs for Noel range | Gift Sets Noel range |
21- Nov -18 | Individual engraving | Which products can be individually engraved | Individual Engraving |
15- Nov -18 | Jot (JO) branding areas | Branding areas of Jot (JO) | Jot (JO) branding areas |
14- Nov -18 | New Product - Jot (JO) | New Exclusive Ballpoint Pen - USB drive | Jot (JO) |
13- Nov -18 | Password reset for Online Customer Centre | Password reset for Online Customer Centre | Password reset for Online Customer Centre |
06- Nov -18 | Maple Box | Any accessory ordered with MAB will be packed separately | Accessories |
02- Nov -18 | New Product - Bounce (BE) | New Exclusive USB drive | Bounce |