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|  
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[[File:HR_icon.png]]
[[File:HR wiki.jpg]]


'''[[Office Manual]]'''
'''[[UK Human Resources]]'''


'''[[UK Human Resources]]'''
'''[[US Human Resources]]'''


'''[[AU Human Resources]]'''
'''[[AU Human Resources]]'''


'''[[PH Human Resources]]'''
'''[[PH Human Resources]]'''
'''[[Annual Review Process]]'''


'''[[Baywatch - Flashbay Newsletter]]'''
'''[[Baywatch - Flashbay Newsletter]]'''




[[File:SSM_icon.png]]
[[File:IT Staff main page.jpg]]
 
'''[[Global IT Policies]]'''
 
'''[[Helpful Guides: Bria, Cisco + Wrike]]'''
 
'''[[Netsuite]]'''
 
'''[[Sharing and Forwarding Mailboxes]]'''
 
'''[[Slack]]'''
 
'''[[Useful IT Information]]'''
 
[[File:Sales staff manual main page.jpg]]


'''[[Sales Staff Manual]]'''
'''[[Sales Staff Manual]]'''


'''[[Sales Trainee Check List]]'''
'''[[Sales Staff Training]]'''
 
'''[[Sales Support Information]]'''
 
'''[[Translation Manual]]'''
 
'''[[Sales Leader Board]]'''


'''[[Sales Staff Training]]'''


'''[[IT Information]]'''
[[File:AF wiki.jpg]]


'''[[Aftersales]]'''
'''[[Aftersales]]'''


'''[[Translation Manual]]'''
'''[[Aftersales Staff Manual]]'''


'''[[Customer Service Training]]'''
'''[[After Sales Awareness]]'''


'''[[After Sales Awareness]]'''




[[File:Memory_Icon.jpg ]]
[[File:Memory main page.jpg]]


'''[[Product Knowledge]]'''
'''[[Product Knowledge]]'''
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'''[[Memory FAQ]]'''
'''[[Memory FAQ]]'''


'''[[Aftersales Staff Manual]]'''
'''[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Product_Awareness Memory Product Awareness]'''




[[File:Power_Icon.jpg]]
[[File:Power main page.jpg]]


'''[[Power Product Knowledge]]'''
'''[[Power Product Knowledge]]'''
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'''[[Power Sales Staff Manual]]'''
'''[[Power Sales Staff Manual]]'''


'''[[Power After Sales Awareness]]'''
'''[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Product_awareness Power Product Awareness]'''




[[File: Audio_Icon.jpg]]
[[File:Drinkware 3 wiki.jpg]]
 
'''[[Drinkware Product Knowledge]]'''
 
'''[[Drinkware Item Code Guide]]'''
 
'''[[Drinkware FAQ]]'''
 
'''[[Drinkware Sales Staff Manual]]'''
 
[[File:Audio main page.jpg]]


'''[[Audio Product Knowledge]]'''
'''[[Audio Product Knowledge]]'''
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'''[[Audio Sales Staff Manual]]'''
'''[[Audio Sales Staff Manual]]'''


'''[[Audio After Sales Awareness]]'''
'''[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Product_awareness Audio Product Awareness]'''




[[File:GADGETS icon.jpg]]
[[File:Gadgets main page.jpg]]


'''[[Gadget Product Knowledge]]'''
'''[[Gadget Product Knowledge]]'''
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'''[[Gadget Sales Staff Manual]]'''
'''[[Gadget Sales Staff Manual]]'''


'''[[Gadget After Sales Awareness]]'''


[[File:BAGS_headline.png]]
'''[[Bags Product Knowledge]]'''
'''[[Bags Item Code Guide]]'''
'''[[Bags FAQ]]'''
'''[[Bags Sales Staff Manual]]'''
[[File:APPAREL.png]]
'''[[Apparel Product Knowledge]]'''
'''[[Apparel Item Code Guide]]'''
'''[[Apparel  FAQ]]'''
'''[[Apparel Sales Staff Manual]]'''
[[File:NOTEBOOKS.png]]


[[File:Gift Sets.jpg]]
'''[[Notebooks Product Knowledge]]'''
 
'''[[Notebooks Item Code Guide]]'''
 
'''[[Notebooks FAQ]]'''
 
'''[[Notebooks Sales Staff Manual]]'''
 
 
[[File:Gift sets main page.jpg]]


'''[[Gift Sets Product Knowledge]]'''
'''[[Gift Sets Product Knowledge]]'''
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'''[[Gift Sets Sales Staff Manual]]'''
'''[[Gift Sets Sales Staff Manual]]'''


'''[[Gift Sets After Sales Awareness]]'''
 
[[File:Background_pens.PNG]]
 
'''[[Pens  Product Knowledge]]'''
 
'''[[Pens Item Code Guide]]'''
 
'''[[Pens Sales Staff Manual]]'''
 
 
[[File:Lanyards & Keyrings (1).png]]
 
'''[[Lanyards & Keyrings Product Knowledge]]'''
 
'''[[Lanyards & Keyrings Item Code Guide]]'''
 
'''[[Lanyards & Keyrings Sales Staff Manual]]'''
 
 
[[File:Branding method wiki.png]]
 
'''[[Screen Printing (SPR)]]'''
 
'''[[Laser Engraving (ENL)]]'''
 
'''[[Digital Printing (DPR)]]'''
 
'''[[Embossing (EMB) ]]'''
 
'''[[Embroidery (EMR)]]'''
 
|}
|}


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'''CURRENT UPDATES:'''
'''CURRENT UPDATES:'''
{| class="wikitable"
{| class="wikitable"
| '''Date of change''' || '''Subject''' || '''Brief Description''' || '''Link'''
|-
|25-Sep-24||New USB - Tree (TE) & Tree Duo (TD)|| New USB - Tree (TE) & Tree Duo (TD) || [http://wiki.flashbay.com/index.php?title=Product_Knowledge Tree (TE) & Tree Duo (TD)]
|-
|25-Sep-24||New Keyring - Jangle (JE)|| New Keyring - Jangle (JE) || [https://wiki.flashbay.com/index.php?title=Power_Product_Knowledge New Keyring - Jangle (JE)]
|-
|04-Sep-24||New Power Bank - Force (FE) || New Power Bank - Force (FE)  || [https://wiki.flashbay.com/index.php?title=Power_Product_Knowledge Force (FE)]
|-
|03-Sep-24||New Keyring - Guardian (GA) || New Keyring - Guardian (GA)  || [https://wiki.flashbay.com/index.php?title=Lanyards_Product_Knowledge New Keyring - Guardian (GA)]
|-
|-
| '''Date of change''' || '''Subject''' || '''Brief Description''' || '''Link'''
|12-Aug-24||New Accessories: Silicone Straws 140mm (SW1), 210mm (SW2), 240mm (SW3) || New Accessories: Silicone Straws 140mm (SW1), 210mm (SW2), 240mm (SW3) || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Silicone Straws 140mm (SW1), 210mm (SW2), 240mm (SW3)]
|-
|-
|02-Aug-24||New Travel Cup - Aroma (AM) || New Travel Cup - Aroma (AM) || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge New Travel Cup - Aroma (AM)]
|-
|-
| 20- Feb -18 || Commodity codes Phone Wallet, iPad cases, Fidget Spinners|| Gadget commodity codes||  
|02-Aug-24||New Gift Sets || New Gift Sets || [https://wiki.flashbay.com/index.php?title=Gift_Sets_Product_Knowledge New Gift Sets]  
[http://wiki.flashbay.com/index.php?title=Gadget_FAQ#Incoterms_and_commodity_code Incoterms and commodity code]
|-
|-
|10-Jun-24||New Pen - Triple (TRI) || New Pen - Triple (TRI) || [https://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge New Pen - Triple (TRI)]
|-
|-
| 09- Feb -18 || Coral (CK)|| New Product: Coral iPad Case Gadget||  
|24-Jun-24||New Travel Cup - Jumbo (JB) || New Travel Cup - Jumbo (JB) || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Jumbo (JB)]  
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Standard_iPad_Case_Models Coral]
|-
|-
|20-Jun-24||New Keyring - JetTag (JET) || New Keyring - JetTag (JET) || [https://wiki.flashbay.com/index.php?title=Lanyards_Product_Knowledge JetTag (JET)]
|-
|-
| 07- Feb -18 || 70 days overdue|| Commission for customers that are 70 days overdue = ex commission||  
|05-Jun-24||New Lanyards - Access (AS), Conference (CON), Summit (SUM) || New Lanyards - Access (AS), Conference (CON), Summit (SUM) || [https://wiki.flashbay.com/index.php?title=Lanyards_Product_Knowledge Access (AS), Conference (CON), Summit (SUM)]  
[http://wiki.flashbay.com/index.php?title=Your_Commission#70_days_overdue_.3D_ex-commission 70 days overdue]
|-
|-
|14-Apr-24||New PU Frisbee - Hawk (HWK) || New PU Frisbee - Hawk (HWK)  || [https://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge Hawk (HWK)]
|-
|-
| 06- Feb -18 || Fidget Spinner Pantone matched shells || Fidget Spinners can be Pantone macthed ||  
|26-Mar-24||New Apparel - Relax(RL), Dream(DA), Ocean(ON), Avenue(AN) || New Apparel - Relax(RL), Dream(DA), Ocean(ON), Avenue(AN) || [https://wiki.flashbay.com/index.php?title=Apparel_Product_Knowledge Relax(RL), Dream(DA), Ocean(ON), Avenue(AN)]  
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Flashbay_Exclusive_Gadget_Models Flashbay Exclusive Gadget Models]
|-
|-
|13-Mar-24||New Frisbees - Falcon (FL) & Eagle (EA) || New Frisbees - Falcon (FL) & Eagle (EA)  || [https://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge Falcon (FL) & Eagle (EA)]
|-
|-
| 31- Jan -18 || Gift Case Small (GCS) || New Product: Gift Case Small Accessory ||  
|08-Mar-24||New Metal Pens - Autograph (AG) & Chief (CH) || New Metal Pens - Autograph (AG) & Chief (CH)  || [https://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge Autograph (AG) & Chief (CH)]  
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Gift Case Small]
|-
|-
|09-Feb-24||New Cap  - Drift (DF) ||New Cap  - Drift (DF)  || [https://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge  New Cap  - Drift (DF)]
|-
|-
| 23- Jan -18 || Country Sales Team Specific DE || 2018 import documents for GEMA ||  
|05-Feb-24||New Travel Cup  - Metro Bamboo (MTRB500) || New Travel Cup  - Metro Bamboo (MTRB500) || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Travel Cup - Metro Bamboo (MTRB500)]
[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#German_Sales_Team 2018 import documents for GEMA]
|-
|-
|30-Jan-24||New Products - Base (BSE) & Panel (PN) || Custom Branded Bamboo Drink Coasters || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Base (BSE) & Panel (PN) ]
|-
|-
| 23- Jan -18 || Magnetic Box Power Bank Large (MBPL) || New Product: Magnetic Box Power Bank Large Accessory ||  
|23-Jan-24||New Products - Disc (DIS) & Node (ND) || Custom Branded Aluminium alloy Drink Coasters || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Disc (DIS) & Node (ND) ]
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Magnetic Box Power Bank Large]
|-
|-
|06-Jan-24||New Gift Boxes || Essential (ESG), Corporate (CPG), Deluxe (DEG)|| [https://wiki.flashbay.com/index.php?title=Gift_Sets_Product_Knowledge Essential (ESG), Corporate (CPG), Deluxe (DEG) ]
|-
|-
| 16- Jan -18 || Sport Plus (SU) || New Product: Sport Plus Fidget Spinner ||  
|08-Dec-23||New Product - Vault (VU)|| The Vault Phone Wallet || [https://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Standard_Phone_Wallet_Models Vault (VU) ]
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Flashbay_Exclusive_Gadget_Models Sport Plus]
|-
|22-Nov-23||New Bag - Coast (CST) Jute Bag || New Bag - Coast (CST) Jute Bag || [https://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge#Bags Coast (CST)]
|-
|21-Nov-23||New Pen - Earth (ER) || New Pen - Earth (ER) || [https://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge Earth (ER)]
|-
|14-Nov-23||New Products - Gummy (GUM) & Jelly (JL) || Custom Branded Drink Coasters || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Gummy (GUM) & Jelly (JL) ]
|-
|03-Nov-23||New Metro (MTR) size - 300ml || New Metro (MTR) size - 300ml || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_KnowledgeNew Metro (MTR) size - 300ml]
|-
|01-Nov-23||New Drinkware - NV1000 & NVP1000 || New Drinkware - NV1000 & NVP1000 || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge NV1000 & NVP1000 ]
|-
|01-Nov-23||Nova Pure (NVP_SCE) Christmas || Nova Pure (NVP_SCE) Christmas  || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Nova Pure (NVP_SCE) Christmas]
|-
 
|19-Oct-23||New Product - Breeze Pure (BZP) || New Product - Breeze Pure (BZP) || [https://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge  Breeze Pure (BZP)]
|-
|-
|19-Oct-23||New Drinkware Accessory - Straw Tube (STU) || Straw Tube (STU) for Straight (SI) and Funky (FY) || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Straw Tube (STU)]
|-
|-
| 16- Jan -18 || Public Holidays UK staff 2018/19 || Public Holidays UK staff 2018/19 ||  
|13-Oct-23||New Product - Reel (REL) Fidget Toy  || New Product - Reel (REL) Fidget Toy || [https://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Fidget_Toy Reel (REL) Fidget Toy]
[http://wiki.flashbay.com/index.php?title=Holidays#For_all_UK_sales_staff Holidays for all UK staff]
|-
|-
|04-Oct-23||Audio products upgrade - Tab (TB), Seed (SD), Ray (RY)  || Now comes with a USB-A to USB-C charging cable  || [http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Bluetooth_Speakers Tab (TB), Seed (SD), Ray (RY)]
|-
|-
| 09- Jan -18 || Triple Head Cable (THC) || Triple Head Cable (THC) ||  
|14-Sep-23||New Product - Neon (NEN) USB  || New Product - Neon  (NEN) USB || [https://wiki.flashbay.com/index.php?title=Product_Knowledge#On_the_Go Neon (NEN) USB]
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Triple Head Cable (THC)]
|-
|-
|04-Sep-23||New Product - Nova Bamboo (NVB) || New Product - Nova Bamboo (NVB || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Nova Bamboo (NVB)]
|-
|-
| 08- Jan -18 || Checking text and logo on Virtual Proof || Checking text and logo on Virtual Proof ||  
|24-Aug-23||New Service - Full Wrap Print (FWP) || New Service - Full Wrap Print (FWP)  || [https://wiki.flashbay.com/index.php?title=Individual_Naming_(IN)_and_Full_Wrap_Print_(FWP)#Full_Wrap_Print_.28FWP.29 Full Wrap Print (FWP)]
[http://wiki.flashbay.com/index.php?title=Artwork_and_Virtual_Proofs#Checking_text_and_logo_on_Virtual_Proofs Checking text and logo on Virtual Proofs]
|-
|-
|23-Aug-23||New Product - Range (RG550) Water Bottle || New Product - Range (RG550) Water Bottle || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Range (RG550) Water Bottle]
|-
|-
| 08- Jan -18 || Gift Case Long (GCLO) || New Product: Gift Case Long Audio Accessory ||  
|17-Aug-23||Links to Simplified Catalogue  || Links to Simplified Catalogue || [https://wiki.flashbay.com/index.php?title=The_Flashbay_Website#Flashbay_Simplified_Catalogue Simplified Catalogue]
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Gift Case Long]
|-
|-
|16-Aug-23||Commodity Codes || For al products and entities now available in excel download || [https://wiki.flashbay.com/index.php?title=Sales_Support_Information#Commodity_Codes Commodity Codes]
|-
|-
| 05- Jan -18 || Twister Go (TG) || New Product: Twister Go USB Flash Drive ||  
|10-Aug-23||New Product- Multi Wood (MUW) || New Product- Multi Wood (MUW) || [https://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#USB_Cables USB Cables]
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Exclusive_USB_Drives Twister Go]
|-
|-
|04-Aug-23||New Product- Ace (ACE) USB Card || New Product- Ace (ACE) USB Card || [https://wiki.flashbay.com/index.php?title=Product_Knowledge#USB_Cards USB Cards]
|-
|-
| 02- Jan -18 || Spanis Levy || Charging Spanish Royalty fee ||  
|26-Jul-23||New Product- Blox Mini (BXM) Cube Fidget Toy || New Product- Blox Mini (BXM) Cube Fidget Toy  || [https://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Fidget_Toy Fidget Toys]
[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#Spanish_Sales_Team Spanish Royalty fee (ventanillaunica.digital)]
|-
|-
|24-Jul-23||New Product- Blox (BX) Cube Fidget Toy || New Product- Blox (BX) Cube Fidget Toy || [https://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Fidget_Toy Fidget Toys]
|-
|-
| 02- Jan -18 || Dutch Levy (SONT) || Charging Dutch Royalty fee (SONT) ||  
|21-Jul-23|| Which countries can we ship Power Banks and Gift Sets (with PB) to? || Which countries can we ship Power Banks and Gift Sets (with PB)?  to || [https://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#Which_countries_can_we_ship_Power_Bank_and_Gift_Set_.28containing_PB.29_to.3F Country Sales Team Specific]
[http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#Dutch_Sales_Team Dutch Royalty fee (SONT)]
|-
|-
|17-Jul-23||New Product- Script (SCT) Pens || New Product- Script (SCT) Pens || [https://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge Pens]
|-
|-
| 29- Dec -17 || Responsible Sample sending || Responsible Sample sending ||  
|13-Jul-23||Shipping fee - Gibraltar, Guernsey, Jersey, Isle of Man|| 3x shipping fee applies  || [http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#UK_Sales_Team  UK Sales Team]  
[http://wiki.flashbay.com/index.php?title=Sending_Samples Sending Samples]
|-
|-
|12-Jul-23||New Product - Softy (SF) Notebook || New Product - Softy (SF) Notebook  || [https://wiki.flashbay.com/index.php?title=Notebooks_Product_Knowledge Notebooks]
|-
|-
| 22- Dec -17 || Slack || General knowledge about Slack, channels ||  
|12-Jul-23||New Product - Helix (HE) Notebook || New Product - Helix (HE) Notebook  || [https://wiki.flashbay.com/index.php?title=Notebooks_Product_Knowledge Notebooks]  
[http://wiki.flashbay.com/index.php?title=Slack Slack]
|-
|-
|06-Jul-23||New Product - Draft (DR) Notebook || New Product - Draft (DR) Notebook  || [https://wiki.flashbay.com/index.php?title=Notebooks_Product_Knowledge Notebooks]
|-
|-
| 21- Dec -17 || Battery life Jet (JT), Ray (RY), Seed (SD), Cube (CU) || Battery life on low, medium and high peak ||  
|05-Jul-23||New Product - Accent (ACT) Pen || New Product - Accent (ACT) Pen  || [https://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge Pens]  
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Flashbay Exclusive Audio Models]
|-
|-
| 07- Jun- 23 ||New Product - Trip (TP) Backpack || New Product - Trip (TP) Backpack Bag|| [https://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge#Backpacks Backpacks]
|-
|-
| 20- Dec -17 || Magnetic Box Card (MBC) || New Product: Magnetic Box Card Accessory ||  
|26- May- 23 ||New Product - Porta (PTA) Bag || New Product - Porta (PTA) Bag|| [https://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge#Bags Bags]  
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Extras.2FAccessories Magnetic Box Card]
|-
|-
| 24- May - 23 ||How to Deal with Shipments outside your Sales Territory || Whom to contact, how to place the order  || [https://wiki.flashbay.com/index.php?title=How_to_Deal_with_Shipments_Outside_your_Sales_Territories How to Deal with Shipments outside your Sales Territory]
|-
|-
| 18- Dec -17 || Online Customer Centre || Importance of setting correct Price Levels in NetSuite ||  
| - 24- May - 23 ||New Product - Glow (GLO) Pen || New Product - Glow (GLO) Pen  || [https://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge Pens]  
[http://wiki.flashbay.com/index.php?title=The_Online_Customer_Centre#Setting_Price_levels_in_NetSuite Setting Price levels in NetSuite ]
|-
|-
|  - 19- May - 23 ||New Product - Zen (ZN) Pen || New Product - Zen (ZN) Pen || [https://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge Pens]
|-
|-
| 14- Dec -17 || Magnetic Box Power Bank Card (MBPC) || New Product: Magnetic Box Power Bank Card Accessory ||  
| - 05- May - 23 ||New Product - Ditto (DIT) Pen || Made with Recycled Cardboard Material || [https://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge Pens]  
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Magnetic Box Power Bank Card]
|-
|-
|  - 21- Apr - 23 ||New Product - Motion Wood (MTW) Cable || New Product - Motion Wood (MTW) Cable || [https://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#USB_Cables Gadgets]
|-
|-
| 13- Dec -17 || Order upgrades to higher capacity|| Procedure for order upgrades to higher capacity ||  
| - 20- Apr - 23 ||Nested Packaging || Nested Packaging|| [https://wiki.flashbay.com/index.php?title=Drinkware_FAQ#What_is_nested_packaging.3F Drinkware FAQ Nested Packaging]  
[http://wiki.flashbay.com/index.php?title=Order_upgrades_to_higher_capacities Order upgrades to higher capacity]
|-
|-
|  - 19- Apr - 23 ||New Product - Mix (MX)|| New Product - Mix (MX)  || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Drinkware]
|-
|-
| 11- Dec -17 || Closing down Aftersales cases|| How to close open Aftersales cases ||  
| - 12- Apr - 23 ||New Accessory - Pen Tube (PTU) || New Accessory for Pens  || [https://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Pen Accessories]  
[http://wiki.flashbay.com/index.php?title=Aftersales#Closing_down_Aftersales_cases Closing down Aftersales cases]
|-
|-
|  - 05- Apr - 23 ||New Product - Flexi (FXI) Water Bottle  || New Product - Flexi (FXI) Water Bottle  || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Drinkware]
|-
|-
| 11- Dec -17 || Order cancellation policy|| Order cancellation policy  ||  
| - 22- Mar - 23 ||New Product - Aqualok Metal (QLM) Water Bottle  || New Product - Aqualok Metal (QLM) Water Bottle || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Drinkware]  
[http://wiki.flashbay.com/index.php?title=Aftersales#Order_cancellation_policy Order cancellation policy]
|-
|-
|  - 16- Mar - 23 ||New Product - Crew Bamboo (CWB) Travel Cup  || New Product - Crew Bamboo (CWB) Travel Cup || [https://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Travel_Cups Drinkware]
|-
|-
| 08- Dec -17 || Craft (CC)|| New Product: Craft Headphones  ||  
| - 09- Feb - 23 ||New Product - Metro (MTR) Travel Cup  || New Product - Metro (MTR) Travel Cup || [http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Travel_Cups Drinkware]  
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Craft]
|-
|-
|  - 18- Dec - 22 ||ISO certificates for Pens  || ISO12757-1&2|| [http://wiki.flashbay.com/index.php?title=Pens_Sales_Staff_Manual#Certificates_for_Pens Pens Sales Staff Manual]
|-
|-
| 07- Dec -17 || Indie (ID)|| New Product: Indie Headphones  ||  
| - 29- Dec - 22 ||Printing dark logos on pens  |||Pen print limitations|| [http://wiki.flashbay.com/index.php?title=Pens_Sales_Staff_Manual#Dark_text.2Flogo_on_black_pens Pens Sales Staff Manual]  
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Flashbay_Exclusive_Audio_Models Indie]
|-
|-
|  - 28- Dec - 22 ||New Product - Nova Pure (NVP)  |||New Product - Nova Pure (NVP) || [http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Drinkware]
|-
|-
| 05- Dec -17 || Magnetic Box Square (MBSQ)|| New Product: Magnetic Box Square Accessory  ||  
| - 07- Dec - 22 ||New Product - Ring (RG) |||New Bamboo Wireless Charger || [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Wireless_Chargers Wireless Chargers]  
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Magnetic Box Square]
|-
|-
|  - 28- Nov - 22 ||New Product - Savanna (SV) |||New Bamboo Wireless Charger || [http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Wireless_Chargers Wireless Chargers]
|-
|-
| 05- Dec -17 || Slim (SS)|| New Product: Slim (SS) Gadget  ||  
| - 21- Nov - 22 ||Printing QR codes on bottles  |||Max size for QR code on bottles || [http://wiki.flashbay.com/index.php?title=Drinkware_FAQ#Can_the_bottles_be_branded_with_a_QR_code.3F Drinkware FAQ]  
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Standard_Gadget_Models Slim]
|-
|-
|  - 20- Oct - 22 ||New Product - Sport (SP), Cosmic (CM) Fidget Spinners  |||New Product - Sport (SP), Cosmic (CM) Fidget Spinners || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Fidget_Toy Fidget Toys]
|-
|-
| 05- Dec -17 || Examples of allowed order quantities|| Important information on ordering and shipping combination  ||  
| -17 - Oct - 22 ||New Product - Espresso (EE) Travel Cup  |||New Drinkware model || [http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Travel_Cups Espresso (EE) Travel Cup ]  
[http://wiki.flashbay.com/index.php?title=Product_categories_-_Ordering_and_shipping_combinations#Examples_of_allowed_order_quantities Examples of allowed order quantities]
|-
|-
|  -10 - Oct - 22 ||Focus (FC), Lynx (LYC), Crystal (CY), Nox (NX), Active (AT) orders with Magnet Box (MB) / Presentation Tin (PT ) /Magnet Box Medium (MBM) / Maple Box (MAB) |||Foam insert in the boxes is replaced with Blister/ Plastic tray || [http://wiki.flashbay.com/index.php?title=Product_Knowledge Memory Product Knowledge ]
|-
|-
| 01- Dec -17 || Product categories - Ordering and shipping combinations|| Important information on ordering and shipping combination  ||  
| -10 - Oct - 22 ||New Products - Contour (CNT), Frosty (FRO), Quad (QD) |||New Pen models || [http://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge#Pens Pens ]  
[http://wiki.flashbay.com/index.php?title=Product_categories_-_Ordering_and_shipping_combinations Product categories - Ordering and shipping combinations]
|-
|-
|  -10 - Oct - 22 ||Shipments to Corsica |||Power Bank, Gift Set shipments to Corsica - longer lead time, extra shipping fee  || [http://wiki.flashbay.com/index.php?title=Country_Sales_Team_Specific#Shipments_to_Corsica Shipments to Corsica ]
|-
|-
| 30- Nov -17 || What devices are compatible with Inductive Chargers|| Updated list with compatible devices  ||  
| -06 - Oct - 22 ||New Product - Mode Plus (MDP) Cap  |||New Product - Mode Plus (MDP) Cap  || [http://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge#Caps Mode Plus (MDP) Cap ]  
[http://wiki.flashbay.com/index.php?title=Power_FAQs#What_devices_are_compatible_with_Inductive_Chargers.3F What devices are compatible with Inductive Chargers?]
|-
|-
|  -30 - Sep - 22 ||New Product Category - Pens  |||5 new Pen products  || [http://wiki.flashbay.com/index.php?title=Pens_Product_Knowledge New Product Category - Pens ]
|-
|-
| 29- Nov -17 || Fabric Bag (FA) || New Product: Fabric Bag Power Bank Accessory ||  
| -16 - Sep - 22 ||Flashbay Website Grouped Products Links  |||Links to All Accessories, All Eco friendly products, All Photo Printing models, Latest modesl || [http://wiki.flashbay.com/index.php?title=The_Flashbay_Website#Flashbay_Website_Grouped_products_Links Flashbay Website Grouped Products Links ]  
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Fabric Bag]
|-
|-
|  -08 - Sep - 22 ||New Product - Hex Plus (HXP) Cap  |||New Product - Hex Plus (HXP) Cap  || [http://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge#Caps Hex Plus (HXP) Cap ]
|-
|-
| 29- Nov -17 || DHC comes with USB-C adaptor as wee || Product upgrade ||  
| -08 - Sep - 22 ||Nova (NV), Vita (VA) Traveler (TL) Pantone matched MOQ  |||Nova (NV), Vita (VA) Traveler (TL) Pantone matched MOQ reduced to 250 units || [http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Drinkware Product Knowledge ]  
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Extras, Accessories, Upgrades]
|-
|-
|  -08 - Sep - 22 ||Drinkware FAQ |||What is the difference between and splash proof  leak proof Drinkware || [http://wiki.flashbay.com/index.php?title=Drinkware_FAQ#Whats_the_difference_between_splash_proof_and_leak_proof.3F What is the difference between splash proof and leak proof ]
|-
|-
| 29- Nov -17 || Card (CR) comes with adaptors || Product upgrade  ||  
| -07 - Sep - 22 ||Drinkware real engraving (ENL) examples  |||Production picture examples for Drinkware engraving || [http://wiki.flashbay.com/index.php?title=Drinkware_Sales_Staff_Manual Drinkware Sales Staff Manual ]  
[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Product_awareness Product awareness]
|-
|-
|  -07 - Sep - 22 ||Nova (NV), Vita (VA) DPR branding area reduced  |||Nova (NV), Vita (VA) DPR branding area reduced  || [http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Drinkware Product Knowledge ]
|-
|-
| 28- Nov -17 || Chasing Advance Payment Invoices || Formal procedure for chasing Advance Payment Invoices ||  
| -17 - Aug- 22 ||Drinkware FAQ - Storing fizzy drink/soda in bottles |||Drinkware FAQ - Storing fizzy drink/soda in  bottles  || [http://wiki.flashbay.com/index.php?title=Drinkware_FAQ#Can_Tritan.E2.84.A2_bottles_be_filled_with_fizzy_drink.2Fsoda.3F Drinkware FAQ ]  
[http://wiki.flashbay.com/index.php?title=Financial_Matters#Open_and_Overdue_Invoices_and_Payment_Chasing Open and Overdue Invoices and Payment Chasing]
|-
|-
|  - 10 - Aug- 22 ||Caps - Examples of what can be embroidered (EMR) |||Caps - Examples of what can be embroidered (EMR)  || [http://wiki.flashbay.com/index.php?title=Caps_FAQ#Examples_of_what_can_be_embroidered_.28EMR.29 Caps FAQ]
|-
|-
| 27- Nov -17 || Flex (FX) || New product: Flex USB Flash Drive launched ||  
| -05 - Aug- 22 ||New Product - Canopy (CNP) Webcam Cover  |||New Product - Canopy (CNP) Webcam Cover  || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#WebCam_Covers Canopy (CNP) Webcam Cover  ]  
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Exclusive_USB_Drives Flex]
|-
|-
|  -20 - Jul - 22 ||New Product - Adventure (AD550) Water Bottle |||New Product - Adventure (AD550) Water Bottle || [http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Adventure (AD550) Water Bottle ]
|-
|-
| 24- Nov -17 || Gadget Item Code Guide || Item code of Sport Mini (SM)||  
| -11 - Jul - 22 ||New Product - Carve (CVE) USB Flash Drive |||New Product - Carve (CVE) USB Flash Drive || [http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_USB_Drives Carve (CVE) Flash Drive]  
[http://wiki.flashbay.com/index.php?title=Gadget_Item_Code_Guide#Item_codes_for_Gadget_products Gadget Item Code Guide]
|-
|-
|  -22 - Jun - 22 ||New Product - Bee Mini Drone (BEE) |||New Product - Bee Mini Drone (BEE) || [http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Mini_Drones Bee Bee Mini Drone (BEE)]
|-
|-
| 24- Nov -17 || Sport Mini (SM) || New Gadget product: Sport Mini||  
| -16 - Jun - 22 ||Drinkware Accessory- Printable Cardboard Tube |||Drinkware Accessory- Printable Cardboard Tube|| [http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Printable Cardboard Tube]
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Flashbay_Exclusive_Gadget_Models Flashbay Exclusive Gadget Models]
|-
|-
|  - 20- May - 22 ||New Product - Focus (FC) black |||New Product - Focus (FC) black||[http://wiki.flashbay.com/index.php?title=Product_Knowledge New Product - Focus (FC) black]
|-
|-
| 24- Nov -17 || Minimum Order Quantity (MOQ) and Order Quantities || Important update||  
| - 13- May - 22 ||New Product - Aqualok Infuse (QLI) |||New Product - Aqualok Infuse (QLI) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Aqualok Infuse (QLI)]
[http://wiki.flashbay.com/index.php?title=Minimum_Order_Quantity_and_Order_Quantities Minimum Order Quantity (MOQ) and Order Quantities]
|-
|-
|  - 11- May - 22 ||All Wireless chargers - length of USB head |||Wireless chargers - length of USB head ||[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Wireless_Chargers Wireless Chargers]
|-
|-
| 24- Nov -17 || Audio order quantities || Audio order quantities: 10, 25 and multiples of 25||  
| - 04 May - 22 ||Active (ATC), Orbit (ORC), Lynx (LYC) Type-C connector speed |||Speed of Type-C for some OTG models||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#On_the_Go Active (ATC), Orbit (ORC), Lynx (LYC) Type-C connector speed]
[http://wiki.flashbay.com/index.php?title=Audio_FAQ#Order_Quantities Audio FAQ]
|-
|-
|  - 25 Apr - 22 ||New Product - Solar Card (SC) Power Bank |||New Product - Solar Card (SC) Power Bank ||[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Power_Bank_Models Solar Card (SC) Power Bank]
|-
|-
| 22- Nov -17 || Zip Wallet Headphone (ZWH) || New Audio Accessory: Zip Wallet Headphone (ZWH) ||  
| - 11 April - 22 ||Pantone Match Service - Traveler (TL) Water bottles||| Pantone Match Service - Traveler (TL) Water bottles||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Pantone Match Service for  Traveler (TL) Water bottles]
[http://wiki.flashbay.com/index.php?title=Audio_Product_Knowledge#Extras.2C_Accessories.2C_Upgrades Zip Wallet Headphone]
|-
|-
|  - 21 March - 22 ||New Product - Expand (XN) USB Hub |||New Product - Expand (XN) USB Hub ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#USB_Hubs Expand (XN)]
|-
|-
| 22- Nov -17 || Active (AT) || New product: Active (AT) USB Flash Drive (Memory) ||  
| - 21 March - 22 ||New Product - Sprinter (STR) Cap ||| New Product - Sprinter (STR) Cap  ||[http://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge#C Sprinter (STR)]
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Exclusive_USB_Drives Active]
|-
|-
|  -10 March - 22 ||Pantone Match Service - Vita (VA) Water bottles||| Pantone Match Service - Vita (VA) Water bottles ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge#Water_Bottles Pantone Match Service for Vita (VA) Water bottles]
|-
|-
| 21- Nov -17 || Slide (SE) || New product: Slide (SE) USB Flash Drive (Memory) ||  
| -03 March - 22 ||New Product - EcoDesk (ECD) ||| New Product - EcoDesk (ECD) ||[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge#Wireless_Chargers EcoDesk (ECD)]
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Exclusive_USB_Drives Slide]
|-
|-
|  -02 March - 22 ||New Product - Aura (AUR) ||| New Product -  Aura (AUR) ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Video_Conference_Lights Aura (AUR)]
|-
|-
| 21- Nov -17 || Cosmic (CM) || New product: Cosmic Fidget Spinner launched (Gadgets) ||  
| 17 - Feb - 22 ||New Product - Shift (SHI) ||| New Product - Shift (SHI)||[http://wiki.flashbay.com/index.php?title=Product_Knowledge#On_the_Go Shift (SHI) USB Flash Drive]
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge Cosmic]
|-
|-
| 08 - Feb - 22 ||New Product - Super cap (SUP) ||| New Product - Super cap (SUP)||[http://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge Super cap (SUP)]
|-
|-
| 16- Nov -17 || Flow (FW) || New product: Flow Fidget Spinner launched (Gadgets) ||  
| 01 - Feb - 22 ||New Product - Shade bucket hat (SHA) ||| New Product - Shade bucket hat (SHA)||[http://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge Shade bucket hat (SHA)]
[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge Flow]
|-
|-
| 25 - Jan - 22 ||New Product - Cruise Visor cap (CI) ||| New Product - Cruise Visor cap (CI)||[http://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge Cruise Visor (CI)]
|-
|-
| 15- Nov -17 || Event (EV) || Lead time of Event (EV), standard colours and PANTONE matched ||  
| 25 - Jan - 22 ||New Product - Breeze cap (BZ) ||| New Product - Breeze cap (BZ) ||[http://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge Breeze (BZ)]
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Flashbay_Exclusive_Multifunctional_USB_Drives Flashbay Exclusive Multifunctional USB Drives]
|-
|-
| 21 - Jan - 22 ||  Twister Wood (WTW) and Twister Wood Go (TGWC) FSC certified ||| Like the light wood WTW and TGWC,  the dark wood versions are now FSC certified ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge Twister Wood (WTW) and Twister Wood Go (TGWC)]
|-
|-
| 13- Nov -17 || Neckstrap || Neckstrap has now a Safety buckle ||  
| 14 - Jan - 22 ||New Product - Mode cap (MD) ||| New Product - Mode cap (MD) ||[http://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge Mode (MD)]
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Extras.2FAccessories Extras/Accessories]
|-
|-
| 14 - Jan - 22 ||  Cirque (CQ), Edge (ED), Stand (SA), Forest (FR), Loop (LP) Wireless Chargers ||| Output has increased from 5W to 10W (MAX) ||[http://wiki.flashbay.com/index.php?title=Power_Product_Knowledge&action=submit Wireless Chargers]
|-
|-
| 10- Nov -17 || Flashbay Price Match Policy || This page goes into the details of the policy and also explains the rationale behind it ||  
| 13 - Jan - 22 || New Product - Bubble Fidget Toy (BU)  |||New Product - Bubble Fidget Toy (BU)  ||[http://wiki.flashbay.com/index.php?title=Gadget_Product_Knowledge#Fidget_Toy Bubble Fidget Toy (BU)]
[http://wiki.flashbay.com/index.php?title=Price_matching_policy Price matching policy]
|-
|-
| 10- Nov -17 || PNS with Safety buckle || Information on lead time and Pantone matching ||  
| 12 - Jan - 22 ||New Product - Hex cap (HX) ||| New Product - Hex cap (HX) ||[http://wiki.flashbay.com/index.php?title=Caps_Product_Knowledge Hex (HX)]
[http://wiki.flashbay.com/index.php?title=Product_Knowledge#Extras.2FAccessories Extras/Accessories]
|-
|-
| 09- Nov -17 || Duplicate Records|| How to search for duplicates, how to merge ||  
| 16 - Dec - 21 ||Crystal (CY) & Memo (ME) ||| Crystal (CY) & Memo (ME) now available in USB 3.0 ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge Crystal (CY) & Memo (ME)]
[[http://wiki.flashbay.com/index.php?title=Netsuite#Netsuite_-_Duplicate_Records.2C_Merging Duplicate Records, Merging]]
|-
|-
| 09 - Dec - 21 ||New Product - Prime Drawstring Bag (PM) ||| New Product - Prime Drawstring Bag (PM)  ||[http://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge Prime Drawstring Bag (PM)]
|-
|-
| 08- Nov -17 || Open and Overdue Invoices and Payment Chasing|| Unassigned commissions and At risk commission  ||  
| 29 - Nov - 21 ||New Product - Brew Travel Cup (BW) ||| Brew Travel Cup (BW) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Brew Travel Cup (BW)]
[[http://wiki.flashbay.com/index.php?title=Financial_Matters#Open_and_Overdue_Invoices_and_Payment_Chasing Open and Overdue Invoices and Payment Chasing]]
|-
|-
| 15 - Nov - 21 ||New Product - Nova Clear Water Bottle ||| NVC400 & NVC650 ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Nova Clear Water Bottle]
|-
|-
| 07- Nov -17 || Screen Print orders with more than 4 colour || Charging Print plate for SPR orders with more than 4 colours ||  
| 12 - Nov - 21 ||New Product - Aqualok Water Bottle (QL750) ||| Aqualok Water Bottle (QL750) ||[http://wiki.flashbay.com/index.php?title=Drinkware_Product_Knowledge Aqualok Water Bottle (QL750)]
[[http://wiki.flashbay.com/index.php?title=Screen_Print_orders_with_more_than_4_colours Screen Print orders with more than 4 colours]]
|-
|-
| 08 - Nov - 21 ||New Product - Twister Go Wood (TGWC) ||| New Product - Twister Go Wood (TGWC) ||[http://wiki.flashbay.com/index.php?title=Product_Knowledge  Twister Go Wood (TGWC)]
|-
|-
| 07- Nov -17 || How to schedule an order for Gift sets|| How to schedule an order for Gift sets ||  
| 05 - Nov - 21 ||New Product - Palette Tote Bag (PAL) ||| New Product - Palette Tote Bag (PAL)  ||[http://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge Palette Tote Bag (PAL)]
[[http://wiki.flashbay.com/index.php?title=Gift_Sets_Sales_Staff_Manual#How_to_Schedule_an_Order How to schedule an order]]
|-
|-
| 01 - Nov - 21 ||New Product - Spirit Tote Bag (SPT) ||| New Product - Spirit Tote Bag (SPT)  ||[http://wiki.flashbay.com/index.php?title=Bags_Product_Knowledge Spirit Tote Bag (SPT)]
|-
|-
| 03- Nov -17 || How to inactivate direct Mail sending addresses || How to inactivate direct Mail sending addresses  ||
[[http://wiki.flashbay.com/index.php?title=How_to_inactivate_direct_Mail_sending_addresses How to inactivate direct Mail sending addresses]]
|-
|-
|-
|-

Latest revision as of 05:04, 26 September 2024

Welcome to the Flashbay Wiki

This wiki is designed to ensure you have easy access to all the general aspects of working in our UK business.

Please click on one of the areas below:

UK Human Resources

US Human Resources

AU Human Resources

PH Human Resources

Annual Review Process

Baywatch - Flashbay Newsletter


Global IT Policies

Helpful Guides: Bria, Cisco + Wrike

Netsuite

Sharing and Forwarding Mailboxes

Slack

Useful IT Information

Sales Staff Manual

Sales Staff Training

Sales Support Information

Translation Manual

Sales Leader Board


Aftersales

Aftersales Staff Manual

After Sales Awareness


Product Knowledge

Item Code Guide

Memory FAQ

Memory Product Awareness


Power Product Knowledge

Power Item Code Guide

Power FAQs

Power Sales Staff Manual

Power Product Awareness


Drinkware Product Knowledge

Drinkware Item Code Guide

Drinkware FAQ

Drinkware Sales Staff Manual

Audio Product Knowledge

Audio Item Code Guide

Audio FAQ

Audio Sales Staff Manual

Audio Product Awareness


Gadget Product Knowledge

Gadget Item Code Guide

Gadget FAQ

Gadget Sales Staff Manual


Bags Product Knowledge

Bags Item Code Guide

Bags FAQ

Bags Sales Staff Manual

Apparel Product Knowledge

Apparel Item Code Guide

Apparel FAQ

Apparel Sales Staff Manual


Notebooks Product Knowledge

Notebooks Item Code Guide

Notebooks FAQ

Notebooks Sales Staff Manual


Gift Sets Product Knowledge

Gift Sets Item Code Guide

Gift Sets FAQ

Gift Sets Sales Staff Manual


Pens Product Knowledge

Pens Item Code Guide

Pens Sales Staff Manual


Lanyards & Keyrings Product Knowledge

Lanyards & Keyrings Item Code Guide

Lanyards & Keyrings Sales Staff Manual


Screen Printing (SPR)

Laser Engraving (ENL)

Digital Printing (DPR)

Embossing (EMB)

Embroidery (EMR)

Recent Updates

Employees should check for updates regularly, please see latest updates below:

CURRENT UPDATES:

Date of change Subject Brief Description Link
25-Sep-24 New USB - Tree (TE) & Tree Duo (TD) New USB - Tree (TE) & Tree Duo (TD) Tree (TE) & Tree Duo (TD)
25-Sep-24 New Keyring - Jangle (JE) New Keyring - Jangle (JE) New Keyring - Jangle (JE)
04-Sep-24 New Power Bank - Force (FE) New Power Bank - Force (FE) Force (FE)
03-Sep-24 New Keyring - Guardian (GA) New Keyring - Guardian (GA) New Keyring - Guardian (GA)
12-Aug-24 New Accessories: Silicone Straws 140mm (SW1), 210mm (SW2), 240mm (SW3) New Accessories: Silicone Straws 140mm (SW1), 210mm (SW2), 240mm (SW3) Silicone Straws 140mm (SW1), 210mm (SW2), 240mm (SW3)
02-Aug-24 New Travel Cup - Aroma (AM) New Travel Cup - Aroma (AM) New Travel Cup - Aroma (AM)
02-Aug-24 New Gift Sets New Gift Sets New Gift Sets
10-Jun-24 New Pen - Triple (TRI) New Pen - Triple (TRI) New Pen - Triple (TRI)
24-Jun-24 New Travel Cup - Jumbo (JB) New Travel Cup - Jumbo (JB) Jumbo (JB)
20-Jun-24 New Keyring - JetTag (JET) New Keyring - JetTag (JET) JetTag (JET)
05-Jun-24 New Lanyards - Access (AS), Conference (CON), Summit (SUM) New Lanyards - Access (AS), Conference (CON), Summit (SUM) Access (AS), Conference (CON), Summit (SUM)
14-Apr-24 New PU Frisbee - Hawk (HWK) New PU Frisbee - Hawk (HWK) Hawk (HWK)
26-Mar-24 New Apparel - Relax(RL), Dream(DA), Ocean(ON), Avenue(AN) New Apparel - Relax(RL), Dream(DA), Ocean(ON), Avenue(AN) Relax(RL), Dream(DA), Ocean(ON), Avenue(AN)
13-Mar-24 New Frisbees - Falcon (FL) & Eagle (EA) New Frisbees - Falcon (FL) & Eagle (EA) Falcon (FL) & Eagle (EA)
08-Mar-24 New Metal Pens - Autograph (AG) & Chief (CH) New Metal Pens - Autograph (AG) & Chief (CH) Autograph (AG) & Chief (CH)
09-Feb-24 New Cap - Drift (DF) New Cap - Drift (DF) New Cap - Drift (DF)
05-Feb-24 New Travel Cup - Metro Bamboo (MTRB500) New Travel Cup - Metro Bamboo (MTRB500) Travel Cup - Metro Bamboo (MTRB500)
30-Jan-24 New Products - Base (BSE) & Panel (PN) Custom Branded Bamboo Drink Coasters Base (BSE) & Panel (PN)
23-Jan-24 New Products - Disc (DIS) & Node (ND) Custom Branded Aluminium alloy Drink Coasters Disc (DIS) & Node (ND)
06-Jan-24 New Gift Boxes Essential (ESG), Corporate (CPG), Deluxe (DEG) Essential (ESG), Corporate (CPG), Deluxe (DEG)
08-Dec-23 New Product - Vault (VU) The Vault Phone Wallet Vault (VU)
22-Nov-23 New Bag - Coast (CST) Jute Bag New Bag - Coast (CST) Jute Bag Coast (CST)
21-Nov-23 New Pen - Earth (ER) New Pen - Earth (ER) Earth (ER)
14-Nov-23 New Products - Gummy (GUM) & Jelly (JL) Custom Branded Drink Coasters Gummy (GUM) & Jelly (JL)
03-Nov-23 New Metro (MTR) size - 300ml New Metro (MTR) size - 300ml Metro (MTR) size - 300ml
01-Nov-23 New Drinkware - NV1000 & NVP1000 New Drinkware - NV1000 & NVP1000 NV1000 & NVP1000
01-Nov-23 Nova Pure (NVP_SCE) Christmas Nova Pure (NVP_SCE) Christmas Nova Pure (NVP_SCE) Christmas
19-Oct-23 New Product - Breeze Pure (BZP) New Product - Breeze Pure (BZP) Breeze Pure (BZP)
19-Oct-23 New Drinkware Accessory - Straw Tube (STU) Straw Tube (STU) for Straight (SI) and Funky (FY) Straw Tube (STU)
13-Oct-23 New Product - Reel (REL) Fidget Toy New Product - Reel (REL) Fidget Toy Reel (REL) Fidget Toy
04-Oct-23 Audio products upgrade - Tab (TB), Seed (SD), Ray (RY) Now comes with a USB-A to USB-C charging cable Tab (TB), Seed (SD), Ray (RY)
14-Sep-23 New Product - Neon (NEN) USB New Product - Neon (NEN) USB Neon (NEN) USB
04-Sep-23 New Product - Nova Bamboo (NVB) New Product - Nova Bamboo (NVB Nova Bamboo (NVB)
24-Aug-23 New Service - Full Wrap Print (FWP) New Service - Full Wrap Print (FWP) Full Wrap Print (FWP)
23-Aug-23 New Product - Range (RG550) Water Bottle New Product - Range (RG550) Water Bottle Range (RG550) Water Bottle
17-Aug-23 Links to Simplified Catalogue Links to Simplified Catalogue Simplified Catalogue
16-Aug-23 Commodity Codes For al products and entities now available in excel download Commodity Codes
10-Aug-23 New Product- Multi Wood (MUW) New Product- Multi Wood (MUW) USB Cables
04-Aug-23 New Product- Ace (ACE) USB Card New Product- Ace (ACE) USB Card USB Cards
26-Jul-23 New Product- Blox Mini (BXM) Cube Fidget Toy New Product- Blox Mini (BXM) Cube Fidget Toy Fidget Toys
24-Jul-23 New Product- Blox (BX) Cube Fidget Toy New Product- Blox (BX) Cube Fidget Toy Fidget Toys
21-Jul-23 Which countries can we ship Power Banks and Gift Sets (with PB) to? Which countries can we ship Power Banks and Gift Sets (with PB)? to Country Sales Team Specific
17-Jul-23 New Product- Script (SCT) Pens New Product- Script (SCT) Pens Pens
13-Jul-23 Shipping fee - Gibraltar, Guernsey, Jersey, Isle of Man 3x shipping fee applies UK Sales Team
12-Jul-23 New Product - Softy (SF) Notebook New Product - Softy (SF) Notebook Notebooks
12-Jul-23 New Product - Helix (HE) Notebook New Product - Helix (HE) Notebook Notebooks
06-Jul-23 New Product - Draft (DR) Notebook New Product - Draft (DR) Notebook Notebooks
05-Jul-23 New Product - Accent (ACT) Pen New Product - Accent (ACT) Pen Pens
07- Jun- 23 New Product - Trip (TP) Backpack New Product - Trip (TP) Backpack Bag Backpacks
26- May- 23 New Product - Porta (PTA) Bag New Product - Porta (PTA) Bag Bags
24- May - 23 How to Deal with Shipments outside your Sales Territory Whom to contact, how to place the order How to Deal with Shipments outside your Sales Territory
- 24- May - 23 New Product - Glow (GLO) Pen New Product - Glow (GLO) Pen Pens
- 19- May - 23 New Product - Zen (ZN) Pen New Product - Zen (ZN) Pen Pens
- 05- May - 23 New Product - Ditto (DIT) Pen Made with Recycled Cardboard Material Pens
- 21- Apr - 23 New Product - Motion Wood (MTW) Cable New Product - Motion Wood (MTW) Cable Gadgets
- 20- Apr - 23 Nested Packaging Nested Packaging Drinkware FAQ Nested Packaging
- 19- Apr - 23 New Product - Mix (MX) New Product - Mix (MX) Drinkware
- 12- Apr - 23 New Accessory - Pen Tube (PTU) New Accessory for Pens Pen Accessories
- 05- Apr - 23 New Product - Flexi (FXI) Water Bottle New Product - Flexi (FXI) Water Bottle Drinkware
- 22- Mar - 23 New Product - Aqualok Metal (QLM) Water Bottle New Product - Aqualok Metal (QLM) Water Bottle Drinkware
- 16- Mar - 23 New Product - Crew Bamboo (CWB) Travel Cup New Product - Crew Bamboo (CWB) Travel Cup Drinkware
- 09- Feb - 23 New Product - Metro (MTR) Travel Cup New Product - Metro (MTR) Travel Cup Drinkware
- 18- Dec - 22 ISO certificates for Pens ISO12757-1&2 Pens Sales Staff Manual
- 29- Dec - 22 Printing dark logos on pens Pen print limitations Pens Sales Staff Manual
- 28- Dec - 22 New Product - Nova Pure (NVP) New Product - Nova Pure (NVP) Drinkware
- 07- Dec - 22 New Product - Ring (RG) New Bamboo Wireless Charger Wireless Chargers
- 28- Nov - 22 New Product - Savanna (SV) New Bamboo Wireless Charger Wireless Chargers
- 21- Nov - 22 Printing QR codes on bottles Max size for QR code on bottles Drinkware FAQ
- 20- Oct - 22 New Product - Sport (SP), Cosmic (CM) Fidget Spinners New Product - Sport (SP), Cosmic (CM) Fidget Spinners Fidget Toys
-17 - Oct - 22 New Product - Espresso (EE) Travel Cup New Drinkware model Espresso (EE) Travel Cup
-10 - Oct - 22 Focus (FC), Lynx (LYC), Crystal (CY), Nox (NX), Active (AT) orders with Magnet Box (MB) / Presentation Tin (PT ) /Magnet Box Medium (MBM) / Maple Box (MAB) Foam insert in the boxes is replaced with Blister/ Plastic tray Memory Product Knowledge
-10 - Oct - 22 New Products - Contour (CNT), Frosty (FRO), Quad (QD) New Pen models Pens
-10 - Oct - 22 Shipments to Corsica Power Bank, Gift Set shipments to Corsica - longer lead time, extra shipping fee Shipments to Corsica
-06 - Oct - 22 New Product - Mode Plus (MDP) Cap New Product - Mode Plus (MDP) Cap Mode Plus (MDP) Cap
-30 - Sep - 22 New Product Category - Pens 5 new Pen products New Product Category - Pens
-16 - Sep - 22 Flashbay Website Grouped Products Links Links to All Accessories, All Eco friendly products, All Photo Printing models, Latest modesl Flashbay Website Grouped Products Links
-08 - Sep - 22 New Product - Hex Plus (HXP) Cap New Product - Hex Plus (HXP) Cap Hex Plus (HXP) Cap
-08 - Sep - 22 Nova (NV), Vita (VA) Traveler (TL) Pantone matched MOQ Nova (NV), Vita (VA) Traveler (TL) Pantone matched MOQ reduced to 250 units Drinkware Product Knowledge
-08 - Sep - 22 Drinkware FAQ What is the difference between and splash proof leak proof Drinkware What is the difference between splash proof and leak proof
-07 - Sep - 22 Drinkware real engraving (ENL) examples Production picture examples for Drinkware engraving Drinkware Sales Staff Manual
-07 - Sep - 22 Nova (NV), Vita (VA) DPR branding area reduced Nova (NV), Vita (VA) DPR branding area reduced Drinkware Product Knowledge
-17 - Aug- 22 Drinkware FAQ - Storing fizzy drink/soda in bottles Drinkware FAQ - Storing fizzy drink/soda in bottles Drinkware FAQ
- 10 - Aug- 22 Caps - Examples of what can be embroidered (EMR) Caps - Examples of what can be embroidered (EMR) Caps FAQ
-05 - Aug- 22 New Product - Canopy (CNP) Webcam Cover New Product - Canopy (CNP) Webcam Cover Canopy (CNP) Webcam Cover
-20 - Jul - 22 New Product - Adventure (AD550) Water Bottle New Product - Adventure (AD550) Water Bottle Adventure (AD550) Water Bottle
-11 - Jul - 22 New Product - Carve (CVE) USB Flash Drive New Product - Carve (CVE) USB Flash Drive Carve (CVE) Flash Drive
-22 - Jun - 22 New Product - Bee Mini Drone (BEE) New Product - Bee Mini Drone (BEE) Bee Bee Mini Drone (BEE)
-16 - Jun - 22 Drinkware Accessory- Printable Cardboard Tube Drinkware Accessory- Printable Cardboard Tube Printable Cardboard Tube
- 20- May - 22 New Product - Focus (FC) black New Product - Focus (FC) black New Product - Focus (FC) black
- 13- May - 22 New Product - Aqualok Infuse (QLI) New Product - Aqualok Infuse (QLI) Aqualok Infuse (QLI)
- 11- May - 22 All Wireless chargers - length of USB head Wireless chargers - length of USB head Wireless Chargers
- 04 May - 22 Active (ATC), Orbit (ORC), Lynx (LYC) Type-C connector speed Speed of Type-C for some OTG models Active (ATC), Orbit (ORC), Lynx (LYC) Type-C connector speed
- 25 Apr - 22 New Product - Solar Card (SC) Power Bank New Product - Solar Card (SC) Power Bank Solar Card (SC) Power Bank
- 11 April - 22 Pantone Match Service - Traveler (TL) Water bottles Pantone Match Service - Traveler (TL) Water bottles Pantone Match Service for Traveler (TL) Water bottles
- 21 March - 22 New Product - Expand (XN) USB Hub New Product - Expand (XN) USB Hub Expand (XN)
- 21 March - 22 New Product - Sprinter (STR) Cap New Product - Sprinter (STR) Cap Sprinter (STR)
-10 March - 22 Pantone Match Service - Vita (VA) Water bottles Pantone Match Service - Vita (VA) Water bottles Pantone Match Service for Vita (VA) Water bottles
-03 March - 22 New Product - EcoDesk (ECD) New Product - EcoDesk (ECD) EcoDesk (ECD)
-02 March - 22 New Product - Aura (AUR) New Product - Aura (AUR) Aura (AUR)
17 - Feb - 22 New Product - Shift (SHI) New Product - Shift (SHI) Shift (SHI) USB Flash Drive
08 - Feb - 22 New Product - Super cap (SUP) New Product - Super cap (SUP) Super cap (SUP)
01 - Feb - 22 New Product - Shade bucket hat (SHA) New Product - Shade bucket hat (SHA) Shade bucket hat (SHA)
25 - Jan - 22 New Product - Cruise Visor cap (CI) New Product - Cruise Visor cap (CI) Cruise Visor (CI)
25 - Jan - 22 New Product - Breeze cap (BZ) New Product - Breeze cap (BZ) Breeze (BZ)
21 - Jan - 22 Twister Wood (WTW) and Twister Wood Go (TGWC) FSC certified Like the light wood WTW and TGWC, the dark wood versions are now FSC certified Twister Wood (WTW) and Twister Wood Go (TGWC)
14 - Jan - 22 New Product - Mode cap (MD) New Product - Mode cap (MD) Mode (MD)
14 - Jan - 22 Cirque (CQ), Edge (ED), Stand (SA), Forest (FR), Loop (LP) Wireless Chargers Output has increased from 5W to 10W (MAX) Wireless Chargers
13 - Jan - 22 New Product - Bubble Fidget Toy (BU) New Product - Bubble Fidget Toy (BU) Bubble Fidget Toy (BU)
12 - Jan - 22 New Product - Hex cap (HX) New Product - Hex cap (HX) Hex (HX)
16 - Dec - 21 Crystal (CY) & Memo (ME) Crystal (CY) & Memo (ME) now available in USB 3.0 Crystal (CY) & Memo (ME)
09 - Dec - 21 New Product - Prime Drawstring Bag (PM) New Product - Prime Drawstring Bag (PM) Prime Drawstring Bag (PM)
29 - Nov - 21 New Product - Brew Travel Cup (BW) Brew Travel Cup (BW) Brew Travel Cup (BW)
15 - Nov - 21 New Product - Nova Clear Water Bottle NVC400 & NVC650 Nova Clear Water Bottle
12 - Nov - 21 New Product - Aqualok Water Bottle (QL750) Aqualok Water Bottle (QL750) Aqualok Water Bottle (QL750)
08 - Nov - 21 New Product - Twister Go Wood (TGWC) New Product - Twister Go Wood (TGWC) Twister Go Wood (TGWC)
05 - Nov - 21 New Product - Palette Tote Bag (PAL) New Product - Palette Tote Bag (PAL) Palette Tote Bag (PAL)
01 - Nov - 21 New Product - Spirit Tote Bag (SPT) New Product - Spirit Tote Bag (SPT) Spirit Tote Bag (SPT)


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