Sales Staff Manual: Difference between revisions

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'''[[Aftersales and Order Troubleshooting]]'''
'''[[Aftersales and Order Troubleshooting]]'''
'''[[Who to contact (UK office)]]'''


'''[[Fraud]]'''
'''[[Fraud]]'''

Revision as of 10:50, 27 July 2016

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Sales Staff Manual


The sales manual provides a useful guide for Sales Account Managers in Flashbay. It covers both basic information and new topics, so should be consulted regularly even by the more experienced sales staff in Flashbay.

If you have any suggestions for additions to the sales manual, or if you need clarification on any of the policies, please contact your Group Leader / Manager in the first instance.


Netsuite

Autotexts

The Price List Tool

Item Code Guide

The Flashbay Website

The Online Customer Centre

Financial Matters

Competitors

Banning a Customer

Artwork and Virtual Proofs

Blank unit orders

Orders with 2GB

Individual engraving

Volume label

Automatic follow-ups and sample supply

Extra Shipping Fee Countries (£75)

Sending Samples

How to Deal with Shipments Outside your Sales Territories

How to handle customer data

How to be a Better Salesperson

Aftersales and Order Troubleshooting

Fraud

Country Sales Team Specific

Mini Marketing Campaigns

Special Requests

Your Commission

Minimum Profit Requirement and Minimum Daily Activity Requirement

Holiday