Sales Staff Manual: Difference between revisions
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Revision as of 16:29, 7 November 2017
Sales Staff Manual
The sales manual provides a useful guide for Sales Account Managers in Flashbay. It covers both basic information and new topics, so should be consulted regularly even by the more experienced sales staff in Flashbay.
If you have any suggestions for additions to the sales manual, or if you need clarification on any of the policies, please contact your Group Leader / Manager in the first instance.
Reporting copyright infringement
Screen Print orders with more than 4 colours
Automatic follow-ups and sample supply
Extra Shipping Fee Countries (£75)
Dealing with unassigned territories
Product categories - Ordering and shipping combinations
How to Deal with Shipments Outside your Sales Territories
How to be a Better Salesperson
Aftersales and Order Troubleshooting
How to inactivate direct Mail sending addresses
Minimum Profit Requirement and Minimum Daily Activity Requirement
Cumulative Minimum Profit Requirement
Customs Authorisation Letter for Logo Usage